Costovation

Innovation That Gives Your Customers Exactly What They Want--And Nothing More

De: Stephen Wunker, Jennifer Luo Law

Narrado por: Van Tracy

Cutting costs is a common corporate refrain. But if you constantly slash expenditures, what happens to innovation? How can you stay competitive and satisfy customers?

This book's revolutionary approach broadens the definition of innovation beyond products to the business model itself. With costovation, you let go of assumptions, take a fresh look at the market, and relentlessly focus on what customers really want.

Consider Planet Fitness--it grew to 7.3 million members by concentrating on casual exercisers. They want easy, low-cost access to good equipment. Although it's inexpensive to run, Planet Fitness ranks highest in gym satisfaction.

Packed with examples and interactive exercises, Costovation explores cost innovation strategies that work for big and small companies alike including:

• open innovation and cost-sharing,
• simplifying products and turning waste into new offerings,
• how rivals are carving out niches, protecting positions, and dominating industries.

Innovation and cost-cutting are not opposites. Combined, they expose untapped opportunities to outsmart and underspend competitors.

Interesting listen....

I liked this book a lot as it’s approach to simplifying things for customers, your operation and employees actually makes the customer experience even better. Probably nothing revolutionary in this book, but I enjoyed the examples, insight and reminders of how great lean and simple is. #Business #Simplicity #Tagsgiving #Sweepstakes

Everything you expected and more

Amazing Book on Different ways Business have innovated and a great tool to help analyze your own business through a new set of lenses.