Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken - and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.
"Maybe I Could Go to Four and One-Half Stars"
Emotions matter. Whether negotiating with an angry boss or an outraged teenager, emotions can derail you. Properly treated, however, they can help you achieve the results you want. This book shows you how.
Expanding on the principles, insights and wisdom that made Getting to Yes a worldwide best seller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships - in business, in government, between friends and in the family.
Getting it Done explains how you can: best help a group formulate a clear vision of the results they want; suggest a course of action; learn from past experiences; ask questions effectively; offer ideas that will be heard, and influence the actions of other through your own behavior. The invaluable skills of lateral leadership enable you to achieve the ultimate goal-successful collaboration.
Negotiation is a way of life for the majority of us. Whether we're at work, at home or simply going out, we want to participate in the decisions that affect us. Nowadays, hardly anyone gets through the day without a single negotiation, yet, few of us are armed with the effective, powerful negotiating skills that prevent stubborn haggling and ensure mutual problem solving. Fisher, Ury, and Patton cut through the jargon to present a few easily remembered principles that will guide you to success, no matter what the other side does or whatever dirty tricks they resort to.
"Getting to Yes"
Die Grundlage des Harvard-Konzepts ist der folgende Gedanke: Seien Sie hart in der Sache und weich mit den Menschen...