Showing results by narrator "Derek Shetterly" in All Categories

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

When Linda Ellis wrote her poem, "The Dash", in one afternoon twelve years ago, it would change her life forever. In 239 words, she captured the "Simple Truths" of why we were put on this earth. Since then, The Dash has been published hundreds of times in books, newspapers, magazines and company newsletters. It has also been read countless times at company meetings, graduations and funerals.

Whether it’s the mighty pyramids of Egypt or the majestic temples of Mexico, we have a good idea of what the past looked like. But what about our other senses: The tang of Roman fish sauce and the springy crust of Egyptian sourdough? The boom of medieval cannons and the clash of Viking swords? The frenzied plays of an Aztec ballgame...and the chilling reality that the losers might also lose their lives?

Understand history's most enigmatic serial killer. In December of 1968, a serial killer began orchestrating a campaign of terror in the San Francisco Bay Area. Not satisfied with the simple act of murder, he taunted law enforcement and the public by writing letters to local newspapers. Through often cryptic and bizarre content - including four ciphers, three of which have never been solved - the psychopath played a twisted game. Reporters dubbed the man the "Cipher Killer", but the murderer chose a different name for himself: The Zodiac. Eventually, he would claim to have murdered 37.

If you're going to climb a tree would you rather hire a squirrel or train a horse? That's the premise for this very clever and insightful audiobook. Mac Anderson shares his 30-plus years of leadership experience in a fresh and engaging manner. A must-have guide for every leader - this audiobook will help you hire better people, become a better leader, get more done in less time and ignite your team to perform to their highest potential.

At 211º water is hot. At 212º, it boils. And with boiling water, comes steam. And steam can power a locomotive. It's that one extra degree that makes all the difference. Use this powerful metaphor to reach new heights.

In 212 Leadership, Mac Anderson shares 10 of the elements that can help to transform your leadership skills, along with some of his favorite quotes on the elements of leadership. You'll gain insight into the qualities and characteristics of great leaders. History has identified many qualities and characteristics of great leaders, and, of course, no person embodies them all.

Today’s pornography stimulates the brain like other addictive drugs and is hooking a generation. No one is immune - men, women, young, or old - to the destructive power of porn. It is waging war against a walk with Christ, a godly marriage (or future marriage), and is sidelining God’s people from Kingdom service. This book shows a path to true, lasting freedom with a biblical, clinical, and gospel-centered approach to recovery.

The Christ-Centered Company provides practical biblical commentary and real-world best practices for 37 biblical business “habits” that define the culture and operations of a Christ-centered company.

If your sales team isn’t producing the results expected, the pressure is on you to fix the situation fast. One option is to replace salespeople. A better option is for you to optimize your performance as a sales leader. In The Sales Manager’s Guide to Greatness, sales management consultant Kevin F. Davis offers 10 proven and distinctly practical strategies, skills, and tools for overcoming the most challenging obstacles sales managers face and moving your team ahead of the pack.

Lincoln found the solace and tactics he needed to deal with the nation’s worst crisis in the “coping strategies” he had developed over a lifetime of persevering through depressive episodes and personal tragedies. With empathy and authority gained from his own experience with depression, Shenk crafts a nuanced, revelatory account of Lincoln and his legacy. Based on careful, intrepid research, Lincoln’s Melancholy unveils a wholly new perspective on how our greatest president brought America through its greatest turmoil.

"I'm going down now", I said to a young woman a few seconds before the darkness-my first cardiac arrest. As I returned to work as a behavioral coach, it became maddening to hear about all-consuming, everyday problems and misguided priorities while I fought to merely remain conscious. The Half-Known Life challenges conventional thinking of success, identity, and personal change. Most often, truly profound change happens following events that shake someone to their core-a car accident, death of a family member, or cardiac arrest that pulls them into a moment of clarity.

With the world seeming to teeter between democracy and authoritarianism, between humanitarianism and individualism, Ram Dass’s teachings on wholeness and unity are more needed than ever. There Is No Other is a groundbreaking work showcasing the late spiritual leader’s thoughts and insights on broaching the divide and bringing disparate souls together. In these profound, newly gathered writings, Ram Dass shows us how a house divided against itself—whether that “house” is our individual self or the society in which we live—can come together in wholeness. There is no “other,” he explains.

Our national leaders have drifted into treating the pandemic as though it were an unavoidable natural catastrophe, repeating a depressing cycle of panic followed by neglect. So a remarkable group of practitioners and scholars from many backgrounds came together determined to discover and learn lessons from this latest world war. Lessons from the COVID War is plain-spoken and clear sighted. It cuts through the enormous jumble of information to make some sense of it all and answer: What just happened to us, and why? And how, next time, could we do better? Because there will be a next time.

The New York Times best-selling author and senior fellow at the Discovery Institute blends science and religion in this thoughtful guide that teaches modern believes how to use the leading wellness trend today - intermittent fasting - as a means of spiritual awakening, adopting the traditions our Christians ancestors practiced for centuries into daily life.

The million-copy bestseller by “the man who remade motherhood” (TIME) has now been revised, expanded, and bought thoroughly up-to-date. The Searses draw from their vast experience both as medical professionals and parents to provide comprehensive information on virtually every aspect of infant care. The Sears Baby Book focuses on the essential needs of babies—eating, sleeping, development, health, and comfort—as it addresses the questions of greatest concern to today's parents.

Named one of the top books of 2009 by the Times Literary Supplement (London), this controversial and compelling audiobook from Dr. Stephen C. Meyer presents a convincing new case for intelligent design (ID) based on revolutionary discoveries in science and DNA. Along the way Meyer argues that Charles Darwin's theory of evolution as expounded in The Origin of Species did not, in fact, refute ID.

A dedicated U. S. Army assault helicopter pilot in Vietnam just wants to do his job and return home to his wife and family. But to do so, he has to survive harrowing combat missions, bad weather, mechanical problems, human error, and a commander who is more interested in personal glory and promotion than his men’s well-being. Along the way, he participated in the last major American combat operation of the war—Lam Son 719, a major incursion into Laos, which lasted sixty days and was the costliest period of the war for helicopter pilots and crew members.

When Charles Darwin finished The Origin of Species, he thought that he had explained every clue but one. Though his theory could explain many facts, Darwin knew that there was a significant event in the history of life that his theory did not explain. During this event, the "Cambrian explosion", many animals suddenly appeared in the fossil record without apparent ancestors in earlier layers of rock. In Darwin's Doubt, Stephen C. Meyer tells the story of the mystery surrounding this explosion of animal life.

No function is more important to an organization than marketing (strategic influence), and nobody has done it more effectively that Jesus Christ. If the most influential man in history (Jesus Christ) taught a class on marketing (strategic influence), what would he say? Whether as a politician trying to win more votes, a pastor trying to get more members, a businessperson trying to sell more products or services, or a non-profit trying to recruit more supporters...we’re all marketers that are trying to strategically influence the world around us.