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High Stakes Communications: 5 Essentials to Staying in Control in Tough Conversations | [Larry Iverson]

High Stakes Communications: 5 Essentials to Staying in Control in Tough Conversations

Knowing how to lead difficult people in crucial conversations to improved relationships is an essential skill. In this audio program, you will learn proven strategies to assist you in anticipating problem people, stopping tensions from boiling over, retaining the upper hand in a conflict, stopping power plays, and avoiding communication breakdowns.
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Publisher's Summary

Knowing how to lead difficult people in crucial conversations to improved relationships is an essential skill. In this audio program, you will learn proven strategies to assist you in anticipating problem people, stopping tensions from boiling over, retaining the upper hand in a conflict, stopping power plays, and avoiding communication breakdowns.

©2012 Dr. Larry Iverson (P)2012 Made For Success, Inc.

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