From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.
These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.
Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.
You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.
When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.
Disclaimer: Please note that this recording may include references to supplemental texts or print references that are not essential to the program and not supplied with your purchase.
©2011 The Teaching Company, LLC (P)2011 The Great Courses
The lectures are well rehearsed, excellently paced, and fascinating.
However, the topic of the lectures does not match the product's description.
The lectures are a combination of popular psychology theory and advice on conflict resolution, with a heavy emphasis on marital disputes. The scientific content is on the light side.
There is nothing on communicating with strangers or in the workplace.
That being said, the lectures are very interesting and well delivered. If you purchase this audiobook, you will likely be entertained and get a cursory education on a topic which is not discussed in the product description.
There were some helpful tips here and there but the course plodded with lots of platitudinizing. I felt like he could've effectively communicated everything he wanted to in 3 hours or less.
The Professor provides a lot of background and detail on communications, but I was left a little disappointed. The entire trust of his presentation is to give one the tools for more effective communication, but I did not get anything new. What was missing was how to communicate with those who are unwilling to follow the professor's best practices.
??? Never had the print version.
This was a marathon length production, so a moment in such a context is more like a chapter in a book. I really liked the way he described the way in which each of us, from infancy onward, builds our frame of reference which filters everything we see and hear. Therefore, two people exchanging ideas and information with each other can walk away with completely different understandings about what just happened.
No this was the first one.
Yes if I had that kind of time!
Learning and applying the concepts presented here will change your life - personally and professionally - for the better. We all incorrectly believe that we speak our language well enough to be completely understood. If we are willing to question that belief, and explore ways to improve, we can solve persistent problems in all areas of our lives.
This book is a great compilation of ways to improve anyone's communication skills. There are few books on communication that can transcend the classroom and everyday life. This is one of those books!
Heavy editing and different reader.
There is a lot of good information in this series of lectures regarding internal mental processes, cognitive functioning and interpersonal communication. Now, if only it was distilled down to the just the useful information and all the personal experience stories of the lecturer were removed, all the references to the lectures favorite “Cathy” cartoons were deleted, and it was read by someone that isn't making a living as a motivational speaker and doesn't perceive themselves as a charismatic personality I would recommend this unconditionally.
Just the 2 minute introduction to Dr. Dalton Kehoe, his academic background, resume, awards, achievements, honors, professional associations, published books and plugs for his consulting practice you will know without a doubt that this guy thinks a great deal of himself.
The information in this presentation is well worth assimilating or at least considering. The author of this series of lectures – who is also the reader – makes listening to this material a painfully annoying experience.
The lecture didn't meet my expectations. The examples provided to narrate the communication styles are more on personal life situations than any professional environment. Overall, the material is not very engaging.
"Some good points very well presented"
In the search to improve myself as a coach and teacher it rates well in the educational section of my library.
It wasn't a book you can listen to in one sitting, but you'll want to go back over the material several times.
"Tedious, monotonous and unhelpful"
I found the rather evangelical speaking style of the narrator really grated on me after a while. There was far too much in terms of fundamental psychology, with actual spoken communications only really introduced around lecture 20. I gleaned a few useful nuggets of information here, but nowhere near enough to justify the time spent listening to a monotonous drone of someone who plainly loved the sound of his own voice way too much. I just feel sorry for the poor guy's wife, who must doubt the sincerity of just about everything he ever says: "Does her really like my haircut or is he just trying to improve his 5:1 ratio to facilitate relationship building?" Seriously? At some point communication ceases to be genuine and spontaneous and you're just 'handling' people, like someone working in customer services in a call centre, except you're doing it with your own family and friends! Not for me, I'm afraid. Thankfully this was one of my introductory freebies, as I would be extremely annoyed had I paid for this. Disappointing.
Definitely - the history courses are great.
I just wanted to improve the clarity of my oral communications, not learn how to manipulate people.
Interesting accessible and informative and useful. Good overview of key and relevant issues. Up to date and varied. Thank you
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