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Mastering Civility
- A Manifesto for the Workplace
- Narrated by: Coleen Marlo
- Length: 5 hrs and 15 mins
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Mastering Civility
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Publisher's summary
From the leading authority on workplace incivility, Christine Porath, shows why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility.
Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can't. Ultimately incivility cuts the bottom line.
In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this audiobook provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
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Story4.5 out of 5 stars 455
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
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4 out of 5 stars
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Missing Code to take the MBA Inventory
- By mare on 10-02-21
By: Gary Chapman, and others
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HBR Guide to Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Keith Sellon-Wright
- Length: 5 hrs and 5 mins
- Unabridged
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Overall4.5 out of 5 stars 45
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Performance4.5 out of 5 stars 38
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Story4.5 out of 5 stars 37
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
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2 out of 5 stars
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A Harvard Book without Chapter Names and Misnumber
- By Kindle Customer on 09-16-23
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Bring Your Whole Self to Work
- How Vulnerability Unlocks Creativity, Connection, and Performance
- By: Mike Robbins
- Narrated by: Mike Robbins
- Length: 5 hrs and 34 mins
- Unabridged
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Overall5 out of 5 stars 58
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Performance5 out of 5 stars 56
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Story4.5 out of 5 stars 55
In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace - whether stressful, painful, or joyful - follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together”. But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if - instead of trying to hide who we are- we show up fully and authentically.
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5 out of 5 stars
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Great insight! Be Real With Yourself & Others.
- By Mervin Brown on 02-14-19
By: Mike Robbins
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More Than a Boss
- Six Indispensable Leadership Tools For First-Time Managers
- By: Nick Brzozowski
- Narrated by: Joe Scalora
- Length: 3 hrs and 39 mins
- Unabridged
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Overall5 out of 5 stars 32
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Performance5 out of 5 stars 31
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Story5 out of 5 stars 31
This is an audiobook about the basics. I won’t tell you how to become CEO or double your salary, but if your hope is to become the boss that you would have wanted, this is the audiobook for you.
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5 out of 5 stars
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Great tool for Managers!
- By Ali G. on 06-27-23
By: Nick Brzozowski
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Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- By: Anthony Mersino PMP
- Narrated by: Ramon De Ocampo
- Length: 8 hrs and 57 mins
- Unabridged
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Overall4.5 out of 5 stars 55
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Performance4.5 out of 5 stars 50
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Story4.5 out of 5 stars 49
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
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5 out of 5 stars
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Fantastic Book!
- By Anonymous User on 04-09-21
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The Myth of the Nice Girl
- Achieving a Career You Love Without Becoming a Person You Hate
- By: Fran Hauser, Jodi Lipper
- Narrated by: Fran Hauser
- Length: 5 hrs and 51 mins
- Unabridged
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Overall4.5 out of 5 stars 786
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Performance4.5 out of 5 stars 677
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Story4.5 out of 5 stars 674
In The Myth of the Nice Girl, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful.
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3 out of 5 stars
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meeeh
- By Cindy blunt on 12-04-18
By: Fran Hauser, and others
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The Orange Revolution
- How One Great Team Can Transform an Entire Organization
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 7 hrs and 3 mins
- Unabridged
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Overall4 out of 5 stars 49
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Performance4.5 out of 5 stars 37
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Story4.5 out of 5 stars 39
Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
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5 out of 5 stars
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Good Business Book on Teams
- By Lisa on 09-25-11
By: Adrian Gostick, and others
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
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Overall4.5 out of 5 stars 28
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Performance4.5 out of 5 stars 25
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Story4.5 out of 5 stars 25
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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5 out of 5 stars
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This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
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The Art of Connection
- 7 Relationship-Building Skills Every Leader Needs Now
- By: Michael J. Gelb
- Narrated by: Tom Parks
- Length: 7 hrs and 7 mins
- Unabridged
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Overall4.5 out of 5 stars 48
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Performance4.5 out of 5 stars 45
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Story4.5 out of 5 stars 45
These days, many of us find it easier to avoid face-to-face contact in favor of technological shortcuts. Why take the trouble to meet someone in person when we can simply send an email or a text? But as Michael Gelb argues in this compelling book, the meaningful relationships that come from real interaction are the basis of success. In The Art of Connection, Gelb offers listeners seven methods of developing better rapport in their professional and personal lives.
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5 out of 5 stars
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Packed with powerful principles.
- By Jade/Clinton Phillips on 01-27-18
By: Michael J. Gelb
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No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
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Overall4.5 out of 5 stars 670
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Performance4.5 out of 5 stars 563
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Story4.5 out of 5 stars 562
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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3 out of 5 stars
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It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
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The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- By: Richard P. Finnegan
- Narrated by: Tim Andres Pabon
- Length: 3 hrs and 3 mins
- Unabridged
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Overall4.5 out of 5 stars 39
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Performance4.5 out of 5 stars 33
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Story4 out of 5 stars 33
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
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4 out of 5 stars
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Great advice.
- By Kevin L. Jeter on 11-02-18
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First, Break All the Rules
- What the World's Greatest Managers Do Differently
- By: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrated by: Mel Foster
- Length: 9 hrs and 51 mins
- Unabridged
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Overall4.5 out of 5 stars 1,324
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Performance4.5 out of 5 stars 1,072
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Story4.5 out of 5 stars 1,061
They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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3 out of 5 stars
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Content is dated
- By A. Yoshida on 09-09-19
By: Marcus Buckingham, and others
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All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- By: Adrian Gostick, Chester Elton
- Narrated by: Adrian Gostick, Chester Elton
- Length: 6 hrs and 55 mins
- Unabridged
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Overall4.5 out of 5 stars 147
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Performance4.5 out of 5 stars 125
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Story4 out of 5 stars 123
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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4 out of 5 stars
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Interesting Theories in Management
- By Nancy on 07-28-12
By: Adrian Gostick, and others
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- By: Marie G. McIntyre PhD
- Narrated by: Margaret Strom
- Length: 9 hrs and 10 mins
- Unabridged
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Overall4.5 out of 5 stars 152
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Performance4.5 out of 5 stars 128
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Story4.5 out of 5 stars 125
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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1 out of 5 stars
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Amateur.
- By Christie on 08-11-18
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Lead like a Woman
- Gain Confidence, Navigate Obstacles, Empower Others
- By: Deborah Smith Pegues
- Narrated by: Deborah Smith Pegues
- Length: 6 hrs and 10 mins
- Unabridged
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Overall4.5 out of 5 stars 36
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Performance5 out of 5 stars 31
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Story4.5 out of 5 stars 31
Every day, whether they’re competing in the business world or serving in a nonprofit, women hear that they’re not enough. They’re too emotional to lead, and the way they act, speak, and even think is detrimental to success. But in Lead like a Woman, former Fortune 500 executive Deborah Smith Pegues shows that your uniquely female qualities can position you for success - if you know how to use them.
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3 out of 5 stars
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Misleading due to faith
- By Lauren Craft on 05-24-21
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The Power of People Skills
- How to Eliminate 90% of Your HR Problems and Dramatically Increase Team and Company Morale and Performance
- By: Trevor Throness
- Narrated by: Tom Parks
- Length: 5 hrs and 41 mins
- Unabridged
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Overall4.5 out of 5 stars 75
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Performance4.5 out of 5 stars 65
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Story4.5 out of 5 stars 65
People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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5 out of 5 stars
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great listen
- By RB Player on 03-30-18
By: Trevor Throness
What listeners say about Mastering Civility
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Rebecca A Gale Gonzalez
- 01-20-22
Fundamental Knowledge
I look forward to the exercises. This is by far one of the most challenging issues of our time.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- 6thmercury
- 10-16-17
Great book
Voice narrator is pretty good. I think it's best to read in a book to remind yourself when times get rough at work. Audiobook is good too for a first time listen.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- Andrew D
- 11-30-19
Great book! LOTS of suggestions
So many suggestions can often be overwhelming. This is alright though because the author states to just do some of them. This is a great book!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- CJV
- 07-10-18
Incivility in the OR
This book I inspired me. Few know how operating room staff treat each other. We are focused on the patient at every moment but treat one another with incivility routinely, and at all levels. There is a mindset of secrecy and fear to speak up. There isn't supposed to be, but there is. Few leaders are equipped to change this culture that has been shown to undermine the safety of our patients. I hope to share this book with every Surgical Services Leader I know in the Columbus OH area. Next time you require surgery, insist on your OR staff being kind and civil to one another. This insistence from every patient will make them stop and think about how they can truly create the safest surgical environment for you while you are under anesthesia. We are all skilled at surgery, but we lack skills and leadership to eradicate disruptive behaviors that undermine the culture of safety. I have thought about leaving my profession that I love but I hung on every word of this book and have a renewed sense of hope. Be well.
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3 people found this helpful
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Overall2 out of 5 stars
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Performance4 out of 5 stars
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Story2 out of 5 stars
- j.crank
- 05-29-18
Lots of research
If you are interested in a book that is heavily researched, this is your book! It was common sense advice and great research.
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