-
Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Prime members: New to Audible?Get 2 free audiobooks during trial.
Difficult Conversations
Buy for $6.99
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Listeners also enjoyed...
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
-
Overall4.5 out of 5 stars 2,482
-
Performance4 out of 5 stars 1,619
-
Story4.5 out of 5 stars 1,588
Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
-
2 out of 5 stars
-
Talking too much
- By Carl on 12-18-02
By: Douglas Stone, and others
-
Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- By: Joseph Grenny, Kerry Patterson, Ron McMillan, and others
- Narrated by: Emily Gregory, Joseph Grenny
- Length: 7 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,259
-
Performance4.5 out of 5 stars 1,024
-
Story4.5 out of 5 stars 1,013
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
-
3 out of 5 stars
-
Great info; needs a cast, PDF and a website update
- By Kali on 04-25-22
By: Joseph Grenny, and others
-
HBR Guide to Critical Thinking
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Karen Ruth Johnston, Brandon Pollock
- Length: 4 hrs and 17 mins
- Unabridged
-
Overall5 out of 5 stars 3
-
Performance5 out of 5 stars 3
-
Story5 out of 5 stars 3
You're facing a problem at work. There are many ways you can approach the situation, but each comes with its own pros and cons. How do you sort through all the information so that you know you're taking the right path? The answer is in how you think. The HBR Guide to Critical Thinking will help you navigate your most challenging issues, from difficult problems to tough decisions to complex scenarios.
-
5 out of 5 stars
-
Great book to develop critical thinking skills
- By Anonymous User on 11-06-23
-
HBR Guide to Coaching Employees
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 3 hrs and 55 mins
- Unabridged
-
Overall5 out of 5 stars 1
-
Performance5 out of 5 stars 1
-
Story5 out of 5 stars 1
As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them.
-
HBR's 10 Must Reads on High Performance
- With Bonus Article "The Right Way to Form New Habits”. An Interview with James Clear
- By: Harvard Business Review
- Narrated by: Carolyn Jania, William Sarris
- Length: 6 hrs and 12 mins
- Unabridged
-
Overall4.5 out of 5 stars 13
-
Performance4.5 out of 5 stars 11
-
Story4.5 out of 5 stars 11
If you listen to nothing else on performing at your highest level, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you focus on what matters, manage your energy and attention, and achieve remarkable results. This book will inspire you to improve on your weaknesses, not just your strengths; rise above the pack; take care of your physical health for sustained mental performance; understand what motivates you; use short-term goals to achieve long-term aspirations; and inspire others.
-
HBR Guide to Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Keith Sellon-Wright
- Length: 5 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 45
-
Performance4.5 out of 5 stars 38
-
Story4.5 out of 5 stars 37
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
-
2 out of 5 stars
-
A Harvard Book without Chapter Names and Misnumber
- By Kindle Customer on 09-16-23
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
-
Overall4.5 out of 5 stars 2,482
-
Performance4 out of 5 stars 1,619
-
Story4.5 out of 5 stars 1,588
Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
-
2 out of 5 stars
-
Talking too much
- By Carl on 12-18-02
By: Douglas Stone, and others
-
Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- By: Joseph Grenny, Kerry Patterson, Ron McMillan, and others
- Narrated by: Emily Gregory, Joseph Grenny
- Length: 7 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,259
-
Performance4.5 out of 5 stars 1,024
-
Story4.5 out of 5 stars 1,013
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
-
3 out of 5 stars
-
Great info; needs a cast, PDF and a website update
- By Kali on 04-25-22
By: Joseph Grenny, and others
-
HBR Guide to Critical Thinking
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Karen Ruth Johnston, Brandon Pollock
- Length: 4 hrs and 17 mins
- Unabridged
-
Overall5 out of 5 stars 3
-
Performance5 out of 5 stars 3
-
Story5 out of 5 stars 3
You're facing a problem at work. There are many ways you can approach the situation, but each comes with its own pros and cons. How do you sort through all the information so that you know you're taking the right path? The answer is in how you think. The HBR Guide to Critical Thinking will help you navigate your most challenging issues, from difficult problems to tough decisions to complex scenarios.
-
5 out of 5 stars
-
Great book to develop critical thinking skills
- By Anonymous User on 11-06-23
-
HBR Guide to Coaching Employees
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 3 hrs and 55 mins
- Unabridged
-
Overall5 out of 5 stars 1
-
Performance5 out of 5 stars 1
-
Story5 out of 5 stars 1
As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them.
-
HBR's 10 Must Reads on High Performance
- With Bonus Article "The Right Way to Form New Habits”. An Interview with James Clear
- By: Harvard Business Review
- Narrated by: Carolyn Jania, William Sarris
- Length: 6 hrs and 12 mins
- Unabridged
-
Overall4.5 out of 5 stars 13
-
Performance4.5 out of 5 stars 11
-
Story4.5 out of 5 stars 11
If you listen to nothing else on performing at your highest level, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you focus on what matters, manage your energy and attention, and achieve remarkable results. This book will inspire you to improve on your weaknesses, not just your strengths; rise above the pack; take care of your physical health for sustained mental performance; understand what motivates you; use short-term goals to achieve long-term aspirations; and inspire others.
-
HBR Guide to Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Keith Sellon-Wright
- Length: 5 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 45
-
Performance4.5 out of 5 stars 38
-
Story4.5 out of 5 stars 37
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
-
2 out of 5 stars
-
A Harvard Book without Chapter Names and Misnumber
- By Kindle Customer on 09-16-23
-
HBR Guide to Beating Burnout
- By: Harvard Business Review
- Narrated by: Megan Tusing, Tim Paige
- Length: 4 hrs and 56 mins
- Unabridged
-
Overall4 out of 5 stars 21
-
Performance4.5 out of 5 stars 17
-
Story4.5 out of 5 stars 16
The always-on workplace and increasing social pressures are leading to an unprecedented rate of burnout. Unmanaged, chronic work stress doesn't just lead to lower productivity and negative emotions - it can have dire personal and professional consequences. Are you and your team at risk?
-
5 out of 5 stars
-
This is a must, not optional
- By Anonymous User on 02-21-21
-
HBR Guide to AI Basics for Managers
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Rich Miller, Cindy Kay
- Length: 5 hrs
- Unabridged
-
Overall4.5 out of 5 stars 7
-
Performance4.5 out of 5 stars 7
-
Story4.5 out of 5 stars 7
From product design and financial modeling to performance management and hiring decisions—artificial intelligence and machine learning are becoming everyday tools for managers at businesses of all sizes. But the rewards of every AI system come with risks—and if you don't understand how to make sense of them, you're not going to make the right decisions. Whether you want to get up to speed quickly, could just use a refresher, or are working with an AI expert for the first time, HBR Guide to AI Basics for Managers will give you the information and skills you need.
-
5 out of 5 stars
-
good information
- By Amazon Customer on 01-10-24
-
HBR's 10 Must Reads 2023
- The Definitive Management Ideas of the Year from Harvard Business Review (With Bonus Article "Persuading the Unpersuadable" by Adam Grant)
- By: Harvard Business Review
- Narrated by: Mike Lenz, Rachel Perry
- Length: 6 hrs and 16 mins
- Unabridged
-
Overall4.5 out of 5 stars 17
-
Performance4.5 out of 5 stars 14
-
Story4.5 out of 5 stars 14
We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Francesca Gino to Adam Grant and company examples from Pfizer to Microsoft, this volume brings the most current and important management conversations right to your fingertips.
-
5 out of 5 stars
-
applied leadership skills
- By Denzil on 02-07-24
-
HBR's 10 Must Reads on Managing Yourself (With Bonus Article "How Will You Measure Your Life?" by Clayton M. Christensen)
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Peter F. Drucker, Clayton M. Christensen, and others
- Narrated by: Chris Kayser
- Length: 7 hrs and 26 mins
- Unabridged
-
Overall5 out of 5 stars 14
-
Performance5 out of 5 stars 12
-
Story4.5 out of 5 stars 12
HBR's 10 Must Reads on Managing Yourself will inspire you to: stay engaged throughout your fifty-plus-year work life; tap into your deepest values; solicit candid feedback; replenish physical and mental energy; balance work, home, community, and self; spread positive energy throughout your organization; rebound from tough times; decrease distractibility and frenzy; and delegate and develop employees' initiative.
-
5 out of 5 stars
-
Excelente libro
- By Paola on 01-15-24
By: Harvard Business Review, and others
-
HBR's 10 Must Reads on Leadership (With Featured Article "What Makes an Effective Executive," by Peter F. Drucker)
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Peter F. Drucker, Daniel Goleman, and others
- Narrated by: Dan Triandiflou
- Length: 6 hrs and 19 mins
- Unabridged
-
Overall5 out of 5 stars 4
-
Performance4.5 out of 5 stars 4
-
Story4.5 out of 5 stars 4
We've combed through hundreds of Harvard Business Review articles on leadership and selected the most important ones to help you maximize your own and your organization's performance. HBR's 10 Must Reads On Leadership will inspire you to: motivate others to excel, build your team's self-confidence in others, provoke positive change, set direction, encourage smart risk-taking, manage with tough empathy, credit others for your success, increase self-awareness, and draw strength from adversity.
-
5 out of 5 stars
-
A Leaders most read
- By Amazon Customer on 03-07-23
By: Harvard Business Review, and others
-
Getting to Yes
- Negotiating Agreement Without Giving In
- By: Roger Fisher, William Ury
- Narrated by: Dennis Boutsikaris
- Length: 6 hrs and 17 mins
- Unabridged
-
Overall4.5 out of 5 stars 6,088
-
Performance4.5 out of 5 stars 5,028
-
Story4.5 out of 5 stars 4,971
Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken - and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.
-
4 out of 5 stars
-
Maybe I Could Go to Four and One-Half Stars
- By John on 01-14-12
By: Roger Fisher, and others
-
Emotional Intelligence 2.0
- By: Travis Bradberry, Jean Greaves
- Narrated by: Tom Parks
- Length: 4 hrs and 17 mins
- Unabridged
-
Overall4.5 out of 5 stars 6,389
-
Performance4 out of 5 stars 5,299
-
Story4 out of 5 stars 5,231
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction - it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.
-
3 out of 5 stars
-
Self-assessment is subjective
- By A. Yoshida on 03-07-18
By: Travis Bradberry, and others
-
Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,420
-
Performance4.5 out of 5 stars 1,182
-
Story4.5 out of 5 stars 1,164
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
-
3 out of 5 stars
-
Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
-
How to Have That Difficult Conversation
- Gaining the Skills for Honest and Meaningful Communication
- By: Henry Cloud, John Townsend
- Narrated by: Tom Parks
- Length: 8 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 72
-
Performance4.5 out of 5 stars 60
-
Story4.5 out of 5 stars 59
Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.
-
4 out of 5 stars
-
Great book with substantial information and examples
- By Adrian B. on 12-31-21
By: Henry Cloud, and others
-
Chief Inspiration Officer
- How to Lead the Team Everyone Wants to Be On
- By: Val Ries
- Narrated by: Val Ries
- Length: 3 hrs and 28 mins
- Unabridged
-
Overall5 out of 5 stars 19
-
Performance5 out of 5 stars 17
-
Story5 out of 5 stars 17
Your playbook for building a team that everyone wants to be on.We all want to lead a team with an inspiring culture - the team that every employee would love to join. When you lead this team, you attract the best talent, get top-producing results and grow individual contributors into future leaders.
-
5 out of 5 stars
-
The audio book we've all been waiting for...
- By James Glenos Jr. on 01-05-22
By: Val Ries
-
Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
-
Overall4 out of 5 stars 51
-
Performance4 out of 5 stars 35
-
Story4 out of 5 stars 34
Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
-
3 out of 5 stars
-
Getting Along
- By Anonymous User on 02-09-24
By: Amy Gallo
-
Dealing with Difficult People
- How to Handle Problem People at Work or at Home, Manage Difficult Conversations and Stop People Pleasing
- By: Peter Caldwell
- Narrated by: Matt Hicks
- Length: 3 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 97
-
Performance4.5 out of 5 stars 90
-
Story4.5 out of 5 stars 87
Difficult people, there are all kinds of them, but they have one thing in common: They make your skin crawl and your life miserable. When you have to cope with someone undermining you or putting you down, it destroys your motivation. You shut down emotionally and lose interest in all those things you liked. You can’t simply run away from them because there will always be others. It’s just a fact of life.
-
5 out of 5 stars
-
Everyone can benefit from this audio book.
- By Fernando Simpson on 05-31-20
By: Peter Caldwell
Publisher's summary
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:
- Uncovering the root cause of friction
- Maintaining a positive mindset
- Untangling the problem together
- Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
Related to this topic
-
Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- By: Anthony Mersino PMP
- Narrated by: Ramon De Ocampo
- Length: 8 hrs and 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 55
-
Performance4.5 out of 5 stars 50
-
Story4.5 out of 5 stars 49
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
-
5 out of 5 stars
-
Fantastic Book!
- By Anonymous User on 04-09-21
-
HBR Guide to Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Keith Sellon-Wright
- Length: 5 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 45
-
Performance4.5 out of 5 stars 38
-
Story4.5 out of 5 stars 37
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
-
2 out of 5 stars
-
A Harvard Book without Chapter Names and Misnumber
- By Kindle Customer on 09-16-23
-
What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
-
Overall5 out of 5 stars 334
-
Performance5 out of 5 stars 284
-
Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
-
5 out of 5 stars
-
Deaply helpful
- By Dominique on 04-28-15
-
The Power of Presence
- Unlock Your Potential to Influence and Engage Others
- By: Kristi Hedges
- Narrated by: Karen Saltus
- Length: 7 hrs
- Unabridged
-
Overall4 out of 5 stars 78
-
Performance4 out of 5 stars 66
-
Story4 out of 5 stars 66
Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.
-
4 out of 5 stars
-
Useful Information, Robotic Presentation
- By Jennifer L. Sullivan on 04-22-15
By: Kristi Hedges
-
Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,420
-
Performance4.5 out of 5 stars 1,182
-
Story4.5 out of 5 stars 1,164
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
-
3 out of 5 stars
-
Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
-
The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
-
Overall4.5 out of 5 stars 28
-
Performance4.5 out of 5 stars 25
-
Story4.5 out of 5 stars 25
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
-
5 out of 5 stars
-
This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
-
Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- By: Anthony Mersino PMP
- Narrated by: Ramon De Ocampo
- Length: 8 hrs and 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 55
-
Performance4.5 out of 5 stars 50
-
Story4.5 out of 5 stars 49
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
-
5 out of 5 stars
-
Fantastic Book!
- By Anonymous User on 04-09-21
-
HBR Guide to Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Keith Sellon-Wright
- Length: 5 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 45
-
Performance4.5 out of 5 stars 38
-
Story4.5 out of 5 stars 37
Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it's not just an innate trait: Emotional intelligence comprises skills that all of us can learn and improve on.
-
2 out of 5 stars
-
A Harvard Book without Chapter Names and Misnumber
- By Kindle Customer on 09-16-23
-
What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
-
Overall5 out of 5 stars 334
-
Performance5 out of 5 stars 284
-
Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
-
5 out of 5 stars
-
Deaply helpful
- By Dominique on 04-28-15
-
The Power of Presence
- Unlock Your Potential to Influence and Engage Others
- By: Kristi Hedges
- Narrated by: Karen Saltus
- Length: 7 hrs
- Unabridged
-
Overall4 out of 5 stars 78
-
Performance4 out of 5 stars 66
-
Story4 out of 5 stars 66
Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.
-
4 out of 5 stars
-
Useful Information, Robotic Presentation
- By Jennifer L. Sullivan on 04-22-15
By: Kristi Hedges
-
Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,420
-
Performance4.5 out of 5 stars 1,182
-
Story4.5 out of 5 stars 1,164
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
-
3 out of 5 stars
-
Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
-
The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
-
Overall4.5 out of 5 stars 28
-
Performance4.5 out of 5 stars 25
-
Story4.5 out of 5 stars 25
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
-
5 out of 5 stars
-
This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
-
Simply Said
- Communicating Better at Work and Beyond
- By: Jay Sullivan
- Narrated by: Jay Sullivan
- Length: 5 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 509
-
Performance4.5 out of 5 stars 434
-
Story4.5 out of 5 stars 420
Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.
-
5 out of 5 stars
-
Everyone who presents or is in a sales position should read this book!!
- By Ben Daughdrill on 12-04-17
By: Jay Sullivan
-
Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- By: Marie G. McIntyre PhD
- Narrated by: Margaret Strom
- Length: 9 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 153
-
Performance4.5 out of 5 stars 129
-
Story4.5 out of 5 stars 126
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
-
1 out of 5 stars
-
Amateur.
- By Christie on 08-11-18
-
Power Listening
- Mastering the Most Critical Business Skill of All
- By: Bernard T Ferrari
- Narrated by: Sean Pratt
- Length: 5 hrs and 36 mins
- Unabridged
-
Overall4 out of 5 stars 88
-
Performance4 out of 5 stars 73
-
Story4 out of 5 stars 71
Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.
-
5 out of 5 stars
-
Better listening made easy
- By Alejandro A. on 09-07-12
-
The Myth of the Nice Girl
- Achieving a Career You Love Without Becoming a Person You Hate
- By: Fran Hauser, Jodi Lipper
- Narrated by: Fran Hauser
- Length: 5 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 786
-
Performance4.5 out of 5 stars 677
-
Story4.5 out of 5 stars 674
In The Myth of the Nice Girl, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful.
-
3 out of 5 stars
-
meeeh
- By Cindy blunt on 12-04-18
By: Fran Hauser, and others
-
Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- By: Chip R. Bell, Marshall Goldsmith
- Narrated by: Mark Peckham
- Length: 6 hrs and 34 mins
- Unabridged
-
Overall4 out of 5 stars 87
-
Performance4.5 out of 5 stars 78
-
Story4.5 out of 5 stars 77
Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
-
4 out of 5 stars
-
Great tips and tools on mentoring
- By Hello on 01-14-23
By: Chip R. Bell, and others
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- By: Richard P. Finnegan
- Narrated by: Tim Andres Pabon
- Length: 3 hrs and 3 mins
- Unabridged
-
Overall4.5 out of 5 stars 39
-
Performance4.5 out of 5 stars 33
-
Story4 out of 5 stars 33
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
4 out of 5 stars
-
Great advice.
- By Kevin L. Jeter on 11-02-18
People who viewed this also viewed...
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen, and others
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Unabridged
-
Overall4 out of 5 stars 12
-
Performance4 out of 5 stars 11
-
Story4 out of 5 stars 11
We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
-
1 out of 5 stars
-
Too much filler, and the narration was mumbled
- By Bill on 03-08-24
By: Douglas Stone, and others
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
-
Overall4.5 out of 5 stars 2,482
-
Performance4 out of 5 stars 1,619
-
Story4.5 out of 5 stars 1,588
Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
-
2 out of 5 stars
-
Talking too much
- By Carl on 12-18-02
By: Douglas Stone, and others
-
HBR Guide to Delivering Effective Feedback
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen, Liisa Ivary
- Length: 4 hrs and 37 mins
- Unabridged
-
Overall5 out of 5 stars 1
-
Performance5 out of 5 stars 1
-
Story5 out of 5 stars 1
To help your employees meet their goals and fulfill their potential, you need to provide them with feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change? Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development.
-
HBR's 10 Must Reads on Managing Yourself (With Bonus Article "How Will You Measure Your Life?" by Clayton M. Christensen)
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Peter F. Drucker, Clayton M. Christensen, and others
- Narrated by: Chris Kayser
- Length: 7 hrs and 26 mins
- Unabridged
-
Overall5 out of 5 stars 14
-
Performance5 out of 5 stars 12
-
Story4.5 out of 5 stars 12
HBR's 10 Must Reads on Managing Yourself will inspire you to: stay engaged throughout your fifty-plus-year work life; tap into your deepest values; solicit candid feedback; replenish physical and mental energy; balance work, home, community, and self; spread positive energy throughout your organization; rebound from tough times; decrease distractibility and frenzy; and delegate and develop employees' initiative.
-
5 out of 5 stars
-
Excelente libro
- By Paola on 01-15-24
By: Harvard Business Review, and others
-
Giving Effective Feedback
- HBR 20-Minute Manager Series
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 2
-
Performance4 out of 5 stars 2
-
Story4 out of 5 stars 2
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.
-
5 out of 5 stars
-
Examples of feedback styles.
- By picky79 on 01-24-24
-
HBR Guide to Coaching Employees
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 3 hrs and 55 mins
- Unabridged
-
Overall5 out of 5 stars 1
-
Performance5 out of 5 stars 1
-
Story5 out of 5 stars 1
As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them.
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen, and others
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Unabridged
-
Overall4 out of 5 stars 12
-
Performance4 out of 5 stars 11
-
Story4 out of 5 stars 11
We attempt or avoid difficult conversations every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success.
-
1 out of 5 stars
-
Too much filler, and the narration was mumbled
- By Bill on 03-08-24
By: Douglas Stone, and others
-
Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
-
Overall4.5 out of 5 stars 2,482
-
Performance4 out of 5 stars 1,619
-
Story4.5 out of 5 stars 1,588
Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
-
2 out of 5 stars
-
Talking too much
- By Carl on 12-18-02
By: Douglas Stone, and others
-
HBR Guide to Delivering Effective Feedback
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen, Liisa Ivary
- Length: 4 hrs and 37 mins
- Unabridged
-
Overall5 out of 5 stars 1
-
Performance5 out of 5 stars 1
-
Story5 out of 5 stars 1
To help your employees meet their goals and fulfill their potential, you need to provide them with feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change? Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development.
-
HBR's 10 Must Reads on Managing Yourself (With Bonus Article "How Will You Measure Your Life?" by Clayton M. Christensen)
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Peter F. Drucker, Clayton M. Christensen, and others
- Narrated by: Chris Kayser
- Length: 7 hrs and 26 mins
- Unabridged
-
Overall5 out of 5 stars 14
-
Performance5 out of 5 stars 12
-
Story4.5 out of 5 stars 12
HBR's 10 Must Reads on Managing Yourself will inspire you to: stay engaged throughout your fifty-plus-year work life; tap into your deepest values; solicit candid feedback; replenish physical and mental energy; balance work, home, community, and self; spread positive energy throughout your organization; rebound from tough times; decrease distractibility and frenzy; and delegate and develop employees' initiative.
-
5 out of 5 stars
-
Excelente libro
- By Paola on 01-15-24
By: Harvard Business Review, and others
-
Giving Effective Feedback
- HBR 20-Minute Manager Series
- By: Harvard Business Review
- Narrated by: James Edward Thomas
- Length: 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 2
-
Performance4 out of 5 stars 2
-
Story4 out of 5 stars 2
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.
-
5 out of 5 stars
-
Examples of feedback styles.
- By picky79 on 01-24-24
-
HBR Guide to Coaching Employees
- HBR Guide Series
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 3 hrs and 55 mins
- Unabridged
-
Overall5 out of 5 stars 1
-
Performance5 out of 5 stars 1
-
Story5 out of 5 stars 1
As a manager in today's business world, you can't just tell your direct reports what to do: You need to help them make their own decisions, enable them to solve tough problems, and actively develop their skills on the job. Whether you have a star on your team who's eager to advance, an underperformer who's dragging the group down, or a steady contributor who feels bored and neglected, you need to coach them: Help shape their goals—and support their efforts to achieve them.
-
Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- By: Joseph Grenny, Kerry Patterson, Ron McMillan, and others
- Narrated by: Emily Gregory, Joseph Grenny
- Length: 7 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,259
-
Performance4.5 out of 5 stars 1,024
-
Story4.5 out of 5 stars 1,013
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
-
3 out of 5 stars
-
Great info; needs a cast, PDF and a website update
- By Kali on 04-25-22
By: Joseph Grenny, and others
-
Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,420
-
Performance4.5 out of 5 stars 1,182
-
Story4.5 out of 5 stars 1,164
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
-
3 out of 5 stars
-
Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
-
How to Have That Difficult Conversation
- Gaining the Skills for Honest and Meaningful Communication
- By: Henry Cloud, John Townsend
- Narrated by: Tom Parks
- Length: 8 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 72
-
Performance4.5 out of 5 stars 60
-
Story4.5 out of 5 stars 59
Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and best-selling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships.
-
4 out of 5 stars
-
Great book with substantial information and examples
- By Adrian B. on 12-31-21
By: Henry Cloud, and others
-
HBR's 10 Must Reads on AI (With Bonus Article "How to Win with Machine Learning" by Ajay Agrawal, Joshua Gans, and Avi Goldfarb)
- HBR's 10 Must Reads Series
- By: Harvard Business Review
- Narrated by: Lauren Pedersen, Will Tulin
- Length: 4 hrs and 58 mins
- Unabridged
-
Overall4 out of 5 stars 6
-
Performance4 out of 5 stars 5
-
Story4 out of 5 stars 5
If you read (or listen to) nothing else on artificial intelligence and machine learning, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you understand the future direction of AI, bring your AI initiatives to scale, and use AI to transform your organization.
-
2 out of 5 stars
-
Out of date. Fluffy consultant talk.
- By Clint on 02-10-24
-
The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,762
-
Performance4.5 out of 5 stars 1,420
-
Story4.5 out of 5 stars 1,412
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
-
3 out of 5 stars
-
Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
-
Emotional Intelligence 2.0
- By: Travis Bradberry, Jean Greaves
- Narrated by: Tom Parks
- Length: 4 hrs and 17 mins
- Unabridged
-
Overall4.5 out of 5 stars 6,389
-
Performance4 out of 5 stars 5,299
-
Story4 out of 5 stars 5,231
In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction - it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.
-
3 out of 5 stars
-
Self-assessment is subjective
- By A. Yoshida on 03-07-18
By: Travis Bradberry, and others
What listeners say about Difficult Conversations
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall4 out of 5 stars
-
Performance5 out of 5 stars
-
Story3 out of 5 stars
- Anonymous User
- 11-29-23
Concise, focused & useful reminder
It resonated with many previous conversations I’ve had. A good review to keep one’s ‘saw’ sharp.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- HonestBuyer
- 03-13-24
I love it, will hear again! gives you structure!
This is a very good audiobook , it is concise and to the point.
It gives you the structure or formula of what you need to do in conflicts.
You should switch from YOU YOU YOU talk and accusations, and use many I I I (am the victim and I need your help).
This causes the other person to be helpful and try to solve the problem instead of arguing.
I + Negative = helper, friend. rescue
I + Positive = Jealous, Admiring, defensive
You + Negative = defensive, enemy
You + positive = Validation, Friend.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!