In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry.
Jacob Tomsky has worked in hotels for more than a decade, doing everything from valet parking to manning the front desk. He's checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room service, cleaned your toilet, denied you a late check out, given you a wake-up call, eaten M&Ms out of your mini-bar, laughed at your jokes, and taken your money. And in Heads in Beds, he pulls back the curtain on the hospitality business, revealing the crazy yet compelling reality of an industry we think we know. It is an incredibly funny, authentic, and irreverent chronicle of the highs and lows of hotel life and boy, is there a market for it: in 2010, the American lodging industry generated $127.7 billion in revenue. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on the valet parking garage, and the housekeeping department's dirty little secrets.
Prepare to be moved, too, by his insightful honesty about the profession; employees are often poorly paid and frequently abused. However, Heads in Beds is more than just a memoir. Jake explains the secrets of the industry, offering easy and legal ways to get what you need from your hotel without any hassle - from scoring late check-ins and upgrades to getting that pay-per-view charge knocked off your bill. This book will give you the knowledge you need to get the very best service from any hotel or property, from any business that makes its money from putting heads in beds. Or, at the very least, it will keep the bellhops from taking your luggage into the camera-free back office and stomping the crap out of it.
©2012 Jacob Tomsky (P)2012 Random House Audio
"Jacob Tomsky is a star. The kid writes like a dream. Heads in Beds is hilarious, literate, canny, indignant and kind - revealing an author who manages somehow to be both a total hustler and a complete humanitarian. I love this book. Keep an eye on this writer. I'm telling you, he's a star." (Elizabeth Gilbert, author of Eat, Pray, Love: One Woman's Search for Everything Across Italy, India and Indonesia)
Yes - it is funny and informative
None - it's in a class by itself!
His tone and his sarcasm which makes it even better.
If you've ever stayed in a hotel, you MUST see this.
Great book. Not only is it funny and entertaining, it is informative and educational. A must read for travelers.
The writer gave some useable, laughable tips for regular hotel users, although I can't see how I'll ever use ghetto names for hundred dollar bills, either at home or in my travels. Generally, this is just so much juvenile macho "grooming" by a very young man. Everybody at some point thinks the world will be fascinated by their tales at work. This is no different. Nobody over a certain age wants to read about drinking, drugging and general mayhem in a twenty-something's life as a hotel staffer. I hope the writer's next book appeals to a wider, more mature (by that I mean over 18) audience. Also, the writer read the book, himself, in a not very appealing way. Maybe somebody else could have made this work.
Maybe if he'd approached his subject matter with a bit more maturity and allowed someone else, a professional reader, do the narrative, it might have been more enjoyable
This is a must read if you stay at hotels for two or more nights, certainly if you stay a week or more. But a sense of humor is required.
This hilarious book provides an insider’s view of the hotel industry, its services, guests, and employees. Ethical and unethical advice for how to make the most of your next hotel stay are provided. But this is not a dry how-to book or pompous tell-all. It is a genuinely funny memoir about a young guy working in the hotel industry, making his living by moving up—and down—the hospitality ladder, and the people he meets.
The stories are well written and narrated—okay, the stories are laugh out loud funny. For example, do you ever wonder what happens to your car once in the valet's hands?
The narration throughout the book is just like the Audible Sample—conversational with cuss words and all—so if you like the sample and don't mind some cussing then my guess is you’ll like the book.
The book starts slowly, a bit bogged down in detail, but hang on because it speeds up. The beginning info is necessary. We learn how the author moves from being an out-of-work philosophy major graduate to valet driver to in-house hotel employee. By the end we are left with colorful laughable events full of honest, sharp-edged and keen observations of human behavior (good and the bad), useful tips to improve our next hotel stay, and an understanding of hotels including the history, the people who run them, who change our sheets, and clean our drinking glasses with Pledge--yes I said Pledge. And much more.
This is a hilarious book. I hope you enjoy it. And remember the next time you want a room up-grade just tip the…. Oh read the book.
Was fantastic, interesting, engaging and really worth the liste.
Tommy (main character). Was extremely funny and interesting.
The whole book!
Just the plain honesty was really moving.
Fantastic, couldn't have asked for a better book!
A Hotello myself I found myself laughing out loud and tearing in other moments. Thank you for your book.
Dont pick it up if you are put off by adult language. Otherwise, it is great and it works in the context.
I loved the audible version because you get the spirit and personality of the memoir through the author's own voice.
At the end of the book their are things not to say when checking into a hotel. Some of these are so obvious its hard to believe that some guest's still use them.
The author plays himself but under a different name which is hilarious on its own. I won't tell you though, you have to get the book.
Never have your luggage kicked again?
I haven't ever reviewed anything on Audible. I started with the book and then wanted to listen to it at work and in the car. Tomsky is going to make you laugh, but he is going to make you laugh at yourself. Once you listen to this book you can plan on having much better hotel experiences.
Not so sure, if he smooth out the cussing then I might be interested.
I have to say there are some accuracies with the book and yes there are points in the book that I am ashamed it happens in the hotel industry and makes you not feel alone with those thoughts. but I couldn't finish the book because of the vulgarity of words he chose. Yes there are people out there that cuss when they talk but that is not the majority.
This audiobook is in my top 5. I love memoirs and biography and this nails it. The narration by the author is, probably, one of THE BEST audiobook performances I've had the pleasure of listening to in a long while. It's spot on done to the vernacular used by people of color or creed often helping us in the hospitality industry to the author's own use of language through his life and career. This is an insanely honest and spot on portrayal of the author's experience and life within the industry and life he has led.
The author's narration in total. Mesmerizing. Perfect! One of the best performances. It's almost radio drama the way he masterfully narrates his own memoir here.
All of them.
His moments of personal reflection on his life and where his career was going or the realization that his career may be "stuck" in an industry which he wholeheartedly embraces.
This is THE KITCHEN CONFIDENTIAL of the hotel and hospitality industry. I can only hope to see this guy on the travel channel or CNN breaking into an amazing career as a storyteller and someone that shares his experiences in the hotel industry around the world much like Bourdain did after Kitchen Confidential revealed, in such amazing literary style, the life led by those we most often encounter but most often take for granted in the service industries.
Heads in beds was terrific listen. The author hit every the hospitality industry right on the head. I was very insight from both a guest persecutive and even more as hotel professional. Must have for any hospitality person!
TOM (the narrator) was my favorite character.
This book had me rolling.
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