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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
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Publisher's summary
This second edition of the best-selling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues.
Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
This practical, solution-oriented audiobook walks listeners through some of the most common - as well as the most serious - employee problems they are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this best-selling resource offers listeners 20 new scenarios covering current hot-button issues like FMLA abuse and ADA accommodations, wage and hour challenges, team turnarounds, and compensation conflicts.
This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations - and get the very best from their people.
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-
Overall4.5 out of 5 stars 153
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Performance4.5 out of 5 stars 129
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Story4.5 out of 5 stars 126
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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1 out of 5 stars
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Amateur.
- By Christie on 08-11-18
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The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- By: Gary Chapman, Dr. Paul White
- Narrated by: Dr. Paul White
- Length: 6 hrs
- Unabridged
-
Overall4.5 out of 5 stars 558
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Performance4.5 out of 5 stars 464
-
Story4.5 out of 5 stars 456
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
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4 out of 5 stars
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Missing Code to take the MBA Inventory
- By mare on 10-02-21
By: Gary Chapman, and others
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
-
Overall4.5 out of 5 stars 28
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Performance4.5 out of 5 stars 25
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Story4.5 out of 5 stars 25
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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5 out of 5 stars
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This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
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The Oz Principle
- Getting Results Through Individual and Organizational Accountability
- By: Roger Connors, Tom Smith, Craig Hickman
- Narrated by: Wayne Shepherd
- Length: 8 hrs
- Unabridged
-
Overall4.5 out of 5 stars 944
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Performance4.5 out of 5 stars 767
-
Story4 out of 5 stars 767
The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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1 out of 5 stars
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Trustless Accountability
- By Michael on 04-23-17
By: Roger Connors, and others
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- By: Roger Connors, Tom Smith
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
- Unabridged
-
Overall4 out of 5 stars 96
-
Performance4 out of 5 stars 61
-
Story4.5 out of 5 stars 61
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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1 out of 5 stars
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HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
-
The Making of a Manager
- What to Do When Everyone Looks to You
- By: Julie Zhuo
- Narrated by: Karissa Vacker, Julie Zhuo
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,762
-
Performance4.5 out of 5 stars 1,420
-
Story4.5 out of 5 stars 1,412
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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3 out of 5 stars
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Drink the Facebook Kool Aid
- By Amazon_Customer on 03-29-19
By: Julie Zhuo
-
No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 670
-
Performance4.5 out of 5 stars 563
-
Story4.5 out of 5 stars 562
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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3 out of 5 stars
-
It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
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Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- By: Anthony Mersino PMP
- Narrated by: Ramon De Ocampo
- Length: 8 hrs and 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 55
-
Performance4.5 out of 5 stars 50
-
Story4.5 out of 5 stars 49
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
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5 out of 5 stars
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Fantastic Book!
- By Anonymous User on 04-09-21
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Sales Leadership
- The Essential Leadership Framework to Coach Sales Champions, Inspire Excellence, and Exceed Your Business Goals
- By: Keith Rosen MCC
- Narrated by: Keith Rosen MCC
- Length: 11 hrs and 12 mins
- Unabridged
-
Overall4.5 out of 5 stars 36
-
Performance4.5 out of 5 stars 30
-
Story4.5 out of 5 stars 31
What if you can successfully coach anyone in 15, five, or even 60 seconds using one question? Sales Leadership makes delivering consistent, high-impact coaching easy. For busy, caring managers, this removes the pressure and misconception that, "Coaching is difficult, doesn't work, and I don't have time to coach." Since most managers don't know how to coach, they become part of the non-stop, problem-solving legion of frustrated Chief Problem Solvers who habitually do other's work, create dependency, and nourish the seed of mediocrity.
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3 out of 5 stars
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Link to collateral mentioned in the book was dead
- By Gina Godsey on 01-22-19
By: Keith Rosen MCC
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It answered so many questions!
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A non-HR person's opinion
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People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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great listen
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The Conflict Resolution Phrase Book
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She Thinks Like a Boss : Leadership
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5 out of 5 stars
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Helpful audiobook
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Crucial Confrontations
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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5 out of 5 stars
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Common sense- but if only everyone read this book
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The First-Time Manager: HR
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- Unabridged
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Overall0 out of 5 stars 0
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The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments with a true DEI perspective. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition.
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The Coaching Habit
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In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.
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3 out of 5 stars
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What's on your mind?
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Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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3 out of 5 stars
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Drink the Facebook Kool Aid
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What listeners say about 101 Tough Conversations to Have with Employees
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- @blackgirlinthesticks
- 05-27-21
great for new and experienced leaders
this is a great tool to build your leadership skills. bookmark the though conversation to come back to.
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Overall3 out of 5 stars
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Performance5 out of 5 stars
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Story3 out of 5 stars
- Slow Burn
- 01-15-23
Corporate Focused Lacking Small Office Scenerios
Great book but I found it to be more geared towards a corporate structure lacking family office scenarios. Though I do understand the legal liability, rarely have I found a small business to care about that, sadly. Still looking for more answers on holding your boss accountable as well. Leadership starts from the top not the other way around.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
-
Story5 out of 5 stars
- Laura Jean Ketchum
- 03-05-24
101 Explanations For Your Manager’s Behavior
A wonderful reference book for people who are new to working at large corporations. It explains what your manager is trying to convey and how they should convey it for nearly every common managerial-employee conflict.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
-
Story5 out of 5 stars
- Anonymous User
- 12-12-22
A New manager’s Guide
This book saved my sanity! It gave me clear and applicable real-life examples to guide a new manager. I highly recommend it. It is now my best reference guide🙏🏽Thank You, Paul Falcone😊
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Overall3 out of 5 stars
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Performance5 out of 5 stars
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Story2 out of 5 stars
- GinaM
- 01-09-22
Decent examples, but outdated male focused POV
Struggling to finish based on frequent examples of female employees with poor conduct needing discipline, being dramatic and/or dressing inappropriately or being distracting at work based on hair styles. The boss is almost always a male in the examples questioning the unprofessional female subordinate distracting and offending men with hair, clothing and or drama.
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3 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Cindy
- 01-01-22
clear and direct interactions with employees
Handy guide to help managers treat their people with dignity and respect, focusing on what and how to say.
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Eric Nakashima
- 08-17-22
Great book to have on reference
Not everything will be applicable to you and your experiences but this list is very handy. Each conversation comes with possible outcomes and ways to deal with any differentiation that'll happen. It really made me reconsider how I approach a situation and really made me see the big picture. As a leader, one mistake or a bit of laziness can cause major issues down the line. The constant reminders of doing things properly and going through the correct channels to protect both you and the employee in question really helped.
10/10 for any leader who has to deal with conflict resolution and wants to mentally prepare for any situation that might come up..
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Overall1 out of 5 stars
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Performance1 out of 5 stars
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Story1 out of 5 stars
- Anonymous User
- 02-09-23
Not helpful to me
had lots of examples of long-winded conversations. would not recommend this book seems drawing out and could be a lot shorter
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