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Joshua Kim

Joshua Kim Etna, NH, United States Member Since 2005

mostly nonfiction listener

HELPFUL VOTES
349
ratings
REVIEWS
296
154
FOLLOWERS
FOLLOWING
171
205
  • "Valuable"

    Overall
    Performance
    Story

    I loved "Free" for 3 reasons:

    Reason 1: Anderson is a terrific storyteller. Free is one of those books where you learn some, think some, and have fun during the ride. The main argument for Free is that the economics of digital goods pushes the price of these goods to their marginal cost of production, which in the case of digital copies is close enough to zero to set that price at free. Further, the price of free enables all sorts of businesses and opportunities, providing opportunities for new business models, profits and services.

    Reason 2: The growth of free has all sorts of implications for higher education. Nowadays a lifelong learner can receive a wonderful education from Web content ranging from TED talks to lectues on iTunesU and YouTube/EDU. Educational content is now free. This forces us in higher education to rethink our own value propositions and where we exist in a digital economy built around abundance of quality curricular and lecture content as opposed the scarcity model that traditional lecturing/courses is built upon.

    Reason 3: Anderson made the unabridged audio edition of Free available for free on Audible and some other outlets. This price encouraged a bunch of us at Dartmouth to read the book together, generated some great discussions and debate. Having the book freely available to our community proved to be an excellent argument for the library overcoming the scarcity of digital books to have them available to our community. I admire Anderson to no end for putting his money where his mouth is and offering the digital copy at the price of production. I'd gladly pay more in Educause conference fees to listen Anderson keynote one of our conferences.

    More

    FREE: The Future of a Radical Price

    • UNABRIDGED (7 hrs and 2 mins)
    • By Chris Anderson
    • Narrated By Chris Anderson
    • Whispersync for Voice-ready
    Overall
    (1864)
    Performance
    (679)
    Story
    (670)

    The New York Times best-selling author heralds the future of business in Free. In his revolutionary best seller, The Long Tail, Chris Anderson demonstrated how the online marketplace creates niche markets, allowing products and consumers to connect in a way that has never been possible before. Now, in Free, he makes the compelling case that, in many instances, businesses can profit more from giving things away than they can by charging for them.

    Roy says: "Thought Provoking"
  • "Yes Sociology"

    Overall
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    Story

    It's about time a sociologist wrote an amazing and accessible book for a non-specialist audience. Everything Is Obvious: *Once You Know the Answer by Duncan J. Watts is that amazing book.

    For too long, the economists, psychologists, historians and evolutionary psychologists have owned the popular non-fiction category. No longer. Sociology is back!

    And what a sociologist. Check out the Wikipedia entry on the author:
    "Duncan J. Watts (born 1971) is an Australian researcher and a principal research scientist at Yahoo! Research, where he directs the Human Social Dynamics group. He is also an external faculty member of the Santa Fe Institute and a former professor of sociology at Columbia University, where he headed the Collective Dynamics Group."
    Or his list of publications from his Yahoo Research page - (which brings up 1,734 results).

    The dude is barely 40.

    Now I'm biased to be psyched about a great popular non-fiction book written by a sociologist, as I am a (somewhat lapsed) member of this tribe. For a while now, it seems as if the evolutionary psychologists, the biologists, the behavioral economists, and economic historians have been debating, discussing and writing about the most interesting ideas, theories and trends.

    Sure, we have Sudhir Venkatesh (Gang Leader for a Day: A Rogue Sociologist Takes to the Streets) but nobody like Dan Ariely, Richard Florida, Steven Levitt, Tyler Cowen, Simon Schama, Niall Ferguson, Leonard Mlodinow, Sam Gosling, Steven Pinker, Ian Ayres, or Daniel Gilbert. (Wow…all males in this list - taken from my Audible list of academics who have written popular books that I really liked. Not sure if I like what this says about my own lack of diversity in what I read).

    The big idea underpinning "Everything is Obvious" is that the massive amounts of data created by Web 2.0 search, networking and communications platforms such as Twitter, Facebook, Facebook and Yahoo gives social scientists the tools to test the relationship between individual and group preferences, actions and beliefs. According to Watts, sociology is due for a renaissance, as the Web can be utilized as a tool to run social experiments that were previously not possible with traditional survey techniques.

    Watts has run a number of these experiments, which have the common theme of calling into question commonly held beliefs about the origins and catalysts for a range of trends and outcomes. For instance, Watts takes on Malcolm Gladwell's conclusions in The Tipping Point that a small group of "influentials" can start and drive consumer trends.
    Every Sociology 101 course (a class I've taught more times than I care to remember) should assign "Everything is Obvious". Watts provides a nice synthesis of the main tenets of sociology (from Durkheim to Parsons), moving fluently between the worlds of sociological theory, technology, and popular culture. We might find that the number of sociology majors will increase if we let this book lose in our courses.

    What other companies have a resident sociologist? My respect for Yahoo has dramatically increased.

    More

    Everything Is Obvious: Once You Know the Answer

    • UNABRIDGED (8 hrs and 44 mins)
    • By Duncan J. Watts
    • Narrated By Duncan J. Watts
    Overall
    (114)
    Performance
    (65)
    Story
    (65)

    Why is the Mona Lisa the most famous painting in the world? Why did Facebook succeed when other social networking sites failed? Did the surge in Iraq really lead to less violence? How much can CEO’s impact the performance of their companies? And does higher pay incentivize people to work hard? If you think the answers to these questions are a matter of common sense, think again.

    Stephen says: "Thought provoking"
  • "Buy Buying In"

    Overall
    Performance
    Story

    Fun book from the NYTime's Magazine Consumed column...delves into the world of "murketing" - the new method of connecting with consumers who are immune to traditional mass marketing. Some interesting connections on how we could "market" educational technology.

    More

    Buying In: The Secret Dialogue Between What We Buy and Who We Are

    • UNABRIDGED (9 hrs and 24 mins)
    • By Rob Walker
    • Narrated By Robert Fass
    • Whispersync for Voice-ready
    Overall
    (126)
    Performance
    (33)
    Story
    (30)

    Marketing executives and consumer advocates alike predict a future of brand-proof consumers, armed with technology and a sophisticated understanding of marketing techniques, who can effectively tune out ad campaigns. But as Rob Walker demonstrates, this widely accepted misconception has eclipsed the real changes in the way modern consumers relate to their brands of choice. Combine this with marketers' new ability to blur the line between advertising, entertainment, and public space, and you have dramatically altered the relationship between consumer and consumed.

    Thomas says: "Its ok, good info, but I had to force my way"
  1. FREE: The Future of a Rad...
  2. Everything Is Obvious: On...
  3. Buying In: The Secret Dia...
  4. .

A Peek at Kenneth's Bookshelf

Helpful
Votes
273
 
LEESBURG, VA, United States 104 REVIEWS / 226 ratings Member Since 2005 58 Followers / Following 0
 
Kenneth's greatest hits:
  • The Brand Bubble: The Looming Crisis in Brand Value and How to Avoid It

    "Maybe the Fundamental Post WWII Business Insight"

    Overall
    Performance
    Story

    Sometime in the 50s American businessmen started discovering that brand was as valuable as quality or value. Eventually, the mainstream view evolved to something dangerously close to brand dominates all else in business.

    These guys are number crunchers who have for decades attempted to quantify the value of brand, mostly so that businesses can figure out what’s working and what’s not.

    This book claims that recently (maybe in the last 10 years) something fundamental has shifted in the numbers. The old model is breaking down. Philosophically a true “Black Swans” cannot be anticipated, but a lot of what people call black swans have “a tell”, the model starts breaking a little before the unthinkable occurs. That the model must break before an event that the model forbids can occur is tautological. That the model often starts breaking enough in advance of the “black swan” to offer some warning suggest that we need a new category for unthinkable but slightly predictable events. A “gray swan”.

    This is exactly the plot to the movie “Margin Call”.

    These authors are saying that for brands, now is that midnight moment in the movie. The change has occurred, the bubble will burst, it can’t be stopped, but it hasn’t happened yet. The drama is what to do before the sun comes up.

    Well almost; they hedge their call a little. Specifically they suggest that the data supports the possibility of a new kind of brand that’s a little like an anti-brand. This is of no use to most large cap American companies; they are committed, but it’s instructive for entrepreneurs. The post-brand-bubble brand will be all about change, the promises of future innovation, dynamism, and energy.

Tim

Tim United States 11-08-12 Member Since 2010

Toe reviewer.

HELPFUL VOTES
347
ratings
REVIEWS
209
205
FOLLOWERS
FOLLOWING
79
6
  • "Require Text for Any Retailer"

    1 of 1 helpful votes

    This is a require text for anyone that is in retail. Its highly educational and very informative. Beside explaining the modern retail and dot com business, the authors go into detail on how Sears got started with their catalog business. They became the forefathers in retail by starting in the late 1800's and how they are failing in our present time, but yet almost all retailers starts with the basic principle that Sears established. It starts with the old and ends with the new. Pretty good overall history on how the consumers became a brand for all retailers.

    More

    The New Rules of Retail: Competing in the World's Toughest Marketplace

    • UNABRIDGED (6 hrs and 53 mins)
    • By Robin Lewis, Michael Dart
    • Narrated By Brian O'Neill
    Overall
    (67)
    Performance
    (54)
    Story
    (54)

    The retail world is undergoing a fundamental transformation. Rapidly evolving technology, globalization, and a saturated marketplace offer consumers instant access to thousands of equally compelling products and services, creating unprecedented levels of expectation. The impact of these changes is so profound that 50 percent of today's retailers and consumer companies will not survive it....

    Roy says: "Wider Appeal than the Title Suggests"

What's Trending in Marketing:

  • 5.0 (13 ratings)
    High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
    Play High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

    High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

    • UNABRIDGED (6 hrs and 7 mins)
    • By Micah Solomon
    • Narrated By Micah Solomon, Sean Pratt
    • Whispersync for Voice-ready
    Overall
    (13)
    Performance
    (13)
    Story
    (13)

    In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

    Nick Morgan says: "This is the book that cracks the code!"
  • 4.4 (180 ratings)
    Start Something That Matters
    Play Start Something That Matters

    Start Something That Matters

    • UNABRIDGED (4 hrs and 50 mins)
    • By Blake Mycoskie
    • Narrated By Blake Mycoskie
    Overall
    (180)
    Performance
    (163)
    Story
    (162)

    What matters most to you? Should you focus on earning a living, pursuing your passions, or devoting yourself to the causes that inspire you? The surprising truth is that you don’t have to choose—and that you’ll find more success if you don’t. That’s the breakthrough message of the TOMS One for One movement. You don’t have to be rich to give back and you don’t have to retire to spend every day doing what you love. You can find profit, passion, and meaning all at once—right now.

    Thundersinspring says: "My eyes welled up several times!"
  • 4.4 (127 ratings)
    Insanely Simple: The Obsession that Drives Apple's Success
    Play Insanely Simple: The Obsession that Drives Apple's Success

    Insanely Simple: The Obsession that Drives Apple's Success

    • UNABRIDGED (7 hrs and 5 mins)
    • By Ken Segall
    • Narrated By Ken Segall
    • Whispersync for Voice-ready
    Overall
    (127)
    Performance
    (102)
    Story
    (102)

    Simplicity isn’t just a design principle at Apple - it’s a value that permeates every level of the organization. The obsession with Simplicity is what separates Apple from other technology companies. It’s what helped Apple recover from near death in 1997 to become the most valuable company on Earth in 2011. Thanks to Steve Jobs’s uncompromising ways, you can see Simplicity in everything Apple does: the way it’s structured, the way it innovates, and the way it speaks to its customers.

    Stefan says: "The inner workings of Apple revealed"
  • 4.4 (91 ratings)
    Contagious: Why Things Catch On
    Play Contagious: Why Things Catch On

    Contagious: Why Things Catch On

    • UNABRIDGED (6 hrs and 54 mins)
    • By Jonah Berger
    • Narrated By Keith Nobbs
    • Whispersync for Voice-ready
    Overall
    (91)
    Performance
    (78)
    Story
    (78)

    Why do some products get more word of mouth than others? Why does some online content go viral? Word of mouth makes products, ideas, and behaviors catch on. It's more influential than advertising and far more effective. Can you create word of mouth for your product or idea? According to Berger, you can. Whether you operate a neighborhood restaurant, a corporation with hundreds of employees, or are running for a local office for the first time, the steps that can help your product or idea become viral are the same.

    Doug says: "A Primer on Viral & Memorable Marketing"
  •  
  • 4.2 (89 ratings)
    The Millionaire Messenger: Make a Difference and a Fortune Sharing Your Advice
    Play The Millionaire Messenger: Make a Difference and a Fortune Sharing Your Advice

    The Millionaire Messenger: Make a Difference and a Fortune Sharing Your Advice

    • UNABRIDGED (6 hrs and 10 mins)
    • By Brendon Burchard
    • Narrated By Brendon Burchard
    Overall
    (89)
    Performance
    (56)
    Story
    (58)

    In The Millionaire Messenger, Brendon Burchard pulls back the curtains on the once-secretive "expert industry" and shows how to become an influential and highly paid advice expert through websites, books, speeches, seminars, coaching, consulting, and online programs. Blessed to receive life's golden ticket - a second chance - after surviving a dramatic car accident, Burchard has dedicated his life to helping others find their voice, live more fully, and follow their dreams. By following his 10-step program, average, ordinary people can learn to become experts in anything they choose.

    kimbereley says: "Loved it. Inspriing"
  • 4.3 (87 ratings)
    Building Your Network Marketing Business
    Play Building Your Network Marketing Business

    Building Your Network Marketing Business

    • UNABRIDGED (1 hr and 7 mins)
    • By Jim Rohn
    Overall
    (87)
    Performance
    (44)
    Story
    (43)

    The hottest single audio ever created in the Network Marketing Industry! Subjects include awakening to the opportunity, profits are better than wages, the magic of part-time selling, the Law of Averages, the Law of Reaping and Sowing, developing new skills, working together, communication, presentation and testimonials, deserve vs. need, how your skills determine your future, and living a good life.

    David says: "The title is misleading"
  • 4.4 (16 ratings)
    Amway Forever: The Amazing Story of a Global Business Phenomenon
    Play Amway Forever: The Amazing Story of a Global Business Phenomenon

    Amway Forever: The Amazing Story of a Global Business Phenomenon

    • UNABRIDGED (8 hrs and 9 mins)
    • By Kathryn A. Jones
    • Narrated By Gayle Hendrix
    • Whispersync for Voice-ready
    Overall
    (16)
    Performance
    (13)
    Story
    (14)

    Not just a business, but an opportunity for personal success and achievement, Amway has spread the old-fashioned American dream across the globe-from South America to the Pacific Rim. This definitive history of Amway delves deep into the heart and soul of the organization. It is an inspirational, motivational chronicle of the company as a whole - its ideology, goals, beliefs, ethics, and sense of values - filled with uplifting stories of people around the world whose lives have been totally transformed by the Amway philosophy.

    Angela says: "Pretty accurate - not for Amway employees."
  • 4.3 (12 ratings)
    Sexy Little Numbers: How to Grow Your Business Using the Data You Already Have
    Play Sexy Little Numbers: How to Grow Your Business Using the Data You Already Have

    Sexy Little Numbers: How to Grow Your Business Using the Data You Already Have

    • UNABRIDGED (6 hrs and 53 mins)
    • By Dimitri Maex, Paul B. Brown
    • Narrated By Steve Kramer
    • Whispersync for Voice-ready
    Overall
    (12)
    Performance
    (9)
    Story
    (10)

    Imagine if you could identify your business's most profitable customers, craft a better marketing strategy to communicate with them, and inspire them to buy more? Well now you can. And the best part is that you can do it using the data you already have. Today, everything we do creates data, and the volumes are enormous. Virtually every time someone views something online, enters search on Google, or even surfs the web on a smart phone, another chunk gets added to the trove of data.

  •  
  • 4.4 (12 ratings)
    Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000
    Play Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000

    Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000

    • UNABRIDGED (5 hrs and 17 mins)
    • By Pete Blackshaw
    • Narrated By Lloyd James
    • Whispersync for Voice-ready
    Overall
    (12)
    Performance
    (3)
    Story
    (3)

    In today's Internet-driven world, customers have more power than ever. Through what interactive marketing expert Pete Blackshaw calls "consumer-generated media" - blogs, social networking pages, message boards, product review sites - even a single disgruntled customer can broadcast his complaints to an audience of millions.

    Andrew says: "Same old same old"
  • 4.5 (11 ratings)
    The Impact Equation: Are You Making Things Happen or Just Making Noise?
    Play The Impact Equation: Are You Making Things Happen or Just Making Noise?

    The Impact Equation: Are You Making Things Happen or Just Making Noise?

    • UNABRIDGED (6 hrs and 41 mins)
    • By Chris Brogan, Julien Smith
    • Narrated By Chris Brogan, Julien Smith
    • Whispersync for Voice-ready
    Overall
    (11)
    Performance
    (9)
    Story
    (8)

    Three short years ago, when Chris Brogan and Julien Smith wrote their best seller, Trust Agents, being interesting and human on the Web was enough to build a significant audience. But now, everybody has a platform. The problem is that most of them are just making noise. In The Impact Equation, Brogan and Smith show that to make people truly care about what you have to say - you need more than just a good idea, trust among your audience, or a certain number of fol­lowers.

    Nathan says: "Almost as good as Contagious"
  • 4.2 (3439 ratings)
    The Tipping Point: How Little Things Can Make a Big Difference
    Play The Tipping Point: How Little Things Can Make a Big Difference

    The Tipping Point: How Little Things Can Make a Big Difference

    • UNABRIDGED (8 hrs and 38 mins)
    • By Malcolm Gladwell
    • Narrated By Malcolm Gladwell
    • Whispersync for Voice-ready
    Overall
    (3439)
    Performance
    (1188)
    Story
    (1181)

    In The Tipping Point, New Yorker writer Malcolm Gladwell looks at why major changes in society happen suddenly and unexpectedly. Just as a single sick person can start an epidemic of the flu, so too can a few fare-beaters and graffiti artists fuel a subway crime wave, or a satisfied customer fill the empty tables of a new restaurant. These are social epidemics, and the moment when they take off, when they reach their critical mass, is the Tipping Point.

    David says: "Makes sense to me."
  • 4.1 (1227 ratings)
    Fast Food Nation
    Play Fast Food Nation

    Fast Food Nation

    • ABRIDGED (8 hrs and 56 mins)
    • By Eric Schlosser
    • Narrated By Rick Adamson
    Overall
    (1227)
    Performance
    (111)
    Story
    (109)

    To a degree both engrossing and alarming, the story of fast food is the story of postwar America. Fast Food Nation is a groundbreaking work of investigation and cultural history that may change the way America thinks about the way it eats.

    Bruce says: "Should be required reading for all"
  • Contagious: Why Things Catch On
    Play Contagious: Why Things Catch On

    Contagious: Why Things Catch On

    • UNABRIDGED (6 hrs and 54 mins)
    • By Jonah Berger
    • Narrated By Keith Nobbs
    • Whispersync for Voice-ready
    Overall
    (91)
    Performance
    (78)
    Story
    (78)

    Why do some products get more word of mouth than others? Why does some online content go viral? Word of mouth makes products, ideas, and behaviors catch on. It's more influential than advertising and far more effective. Can you create word of mouth for your product or idea? According to Berger, you can. Whether you operate a neighborhood restaurant, a corporation with hundreds of employees, or are running for a local office for the first time, the steps that can help your product or idea become viral are the same.

    Doug says: "A Primer on Viral & Memorable Marketing"
  • The Tipping Point: How Little Things Can Make a Big Difference
    Play The Tipping Point: How Little Things Can Make a Big Difference

    The Tipping Point: How Little Things Can Make a Big Difference

    • UNABRIDGED (8 hrs and 38 mins)
    • By Malcolm Gladwell
    • Narrated By Malcolm Gladwell
    • Whispersync for Voice-ready
    Overall
    (3439)
    Performance
    (1188)
    Story
    (1181)

    In The Tipping Point, New Yorker writer Malcolm Gladwell looks at why major changes in society happen suddenly and unexpectedly. Just as a single sick person can start an epidemic of the flu, so too can a few fare-beaters and graffiti artists fuel a subway crime wave, or a satisfied customer fill the empty tables of a new restaurant. These are social epidemics, and the moment when they take off, when they reach their critical mass, is the Tipping Point.

    David says: "Makes sense to me."
  • Insanely Simple: The Obsession that Drives Apple's Success
    Play Insanely Simple: The Obsession that Drives Apple's Success

    Insanely Simple: The Obsession that Drives Apple's Success

    • UNABRIDGED (7 hrs and 5 mins)
    • By Ken Segall
    • Narrated By Ken Segall
    • Whispersync for Voice-ready
    Overall
    (127)
    Performance
    (102)
    Story
    (102)

    Simplicity isn’t just a design principle at Apple - it’s a value that permeates every level of the organization. The obsession with Simplicity is what separates Apple from other technology companies. It’s what helped Apple recover from near death in 1997 to become the most valuable company on Earth in 2011. Thanks to Steve Jobs’s uncompromising ways, you can see Simplicity in everything Apple does: the way it’s structured, the way it innovates, and the way it speaks to its customers.

    Stefan says: "The inner workings of Apple revealed"
  • Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
    Play Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant

    Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant

    • UNABRIDGED (6 hrs and 32 mins)
    • By W. Chan Kim, Renee Mauborgne
    • Narrated By Grover Gardner
    • Whispersync for Voice-ready
    Overall
    (674)
    Performance
    (213)
    Story
    (210)

    In an audiobook that challenges everything you thought you knew, W. Chan Kim and Renee Mauborgne assert that tomorrow's leading companies will succeed, not by battling their rivals for market share in the bloody "red ocean" of a shrinking profit pool, but by creating "blue oceans" of untapped new market spaces ripe for growth.

    Robert says: "Get the actual book"
  •  
  • Free Marketing: 101 Low and No-Cost Ways to Grow Your Business, Online and Off
    Play Free Marketing: 101 Low and No-Cost Ways to Grow Your Business, Online and Off

    Free Marketing: 101 Low and No-Cost Ways to Grow Your Business, Online and Off

    • UNABRIDGED (9 hrs and 5 mins)
    • By Jim Cockrum
    • Narrated By Sean Pratt
    • Whispersync for Voice-ready
    Overall
    (151)
    Performance
    (124)
    Story
    (125)

    You used to need a big ad budget to get your message across. Not anymore! Thanks primarily to the Internet, a world of free and inexpensive tactics exists for spreading the word about your business. Free Marketing delivers more than one hundred marketing ideas to help small business owners and marketers generate new revenue—with little or no marketing budget.

    Dennis says: "Absolutely the best Internet marketing informatioI"
  • Fascinate: Your 7 Triggers to Persuasion and Captivation
    Play Fascinate: Your 7 Triggers to Persuasion and Captivation

    Fascinate: Your 7 Triggers to Persuasion and Captivation

    • UNABRIDGED (8 hrs and 41 mins)
    • By Sally Hogshead
    • Narrated By Sally Hogshead
    Overall
    (379)
    Performance
    (196)
    Story
    (192)

    Why are you captivated by some people but not by others? Why do you recall some brands yet forget the rest? In a distracted, overcrowded world, how do certain leaders, friends, and family members convince you to change your behavior? Answer: fascination, the most powerful way to influence decision-making. It's more persuasive than marketing, advertising, or any other form of communication. And it all starts with seven universal triggers: lust, mystique, alarm, prestige, power, vice, and trust.

    Lanie says: "Hog your Head with Fascinate!"
  • High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
    Play High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

    High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

    • UNABRIDGED (6 hrs and 7 mins)
    • By Micah Solomon
    • Narrated By Micah Solomon, Sean Pratt
    • Whispersync for Voice-ready
    Overall
    (13)
    Performance
    (13)
    Story
    (13)

    In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

    Nick Morgan says: "This is the book that cracks the code!"
  • Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)
    Play Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)

    Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)

    • UNABRIDGED (7 hrs and 23 mins)
    • By Dave Kerpen
    Overall
    (11)
    Performance
    (9)
    Story
    (10)

    The secret to successful word-of-mouth marketing on the social Web is easy: Be likable. A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther - and faster - than ever before. LIkeable Social Media helps you harness the power of word-of-mouth marketing to transform your business; listen to your customers and prospects deliver value, excitement, and surprise; and most important, learn how to truly engage your customers and help them spread the word.

  •  
  • All Marketers Are Liars: The Power of Telling Authentic Stories in a Low-Trust World
    Play All Marketers Are Liars: The Power of Telling Authentic Stories in a Low-Trust World

    All Marketers Are Liars: The Power of Telling Authentic Stories in a Low-Trust World

    • UNABRIDGED (4 hrs and 20 mins)
    • By Seth Godin
    • Narrated By Seth Godin
    • Whispersync for Voice-ready
    Overall
    (625)
    Performance
    (120)
    Story
    (120)

    Every marketer tells a story. And if they do it right, we believe them. We believe that wine tastes better in a $20 glass than a $1 glass. We believe that an $80,000 Porsche Cayenne is vastly superior to a $36,000 VW Touareg, which is virtually the same car. We believe that $225 Pumas will make our feet feel better, and look cooler, than $20 no-names...and believing it makes it true.

    E. Jerome says: "Must Read"
  • Duct Tape Marketing (Revised and Updated): The World's Most Practical Small Business Marketing Guide
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    Duct Tape Marketing (Revised and Updated): The World's Most Practical Small Business Marketing Guide

    • UNABRIDGED (7 hrs and 48 mins)
    • By John Jantsch
    • Narrated By John Jantsch
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    (86)

    Learn to make your small business marketing as simple, effective, and affordable as duct tape. In Duct Tape Marketing, renowned small business marketing guru John Jantsch shows you how to develop and execute a marketing plan that will give your business the life and longevity you want. In this audiobook you will learn the Duct Tape Marketing system and how to apply its principles to your business by following three steps. This audiobook provides proven, yet elegantly simple tools to help you grow your small business.

    Martin says: "Exactly what I was looking for and more"
  • Purple Cow: Transform Your Business by Being Remarkable
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    Purple Cow: Transform Your Business by Being Remarkable

    • UNABRIDGED (2 hrs and 58 mins)
    • By Seth Godin
    • Narrated By Seth Godin
    Overall
    (482)
    Performance
    (204)
    Story
    (206)

    What do Starbucks and JetBlue and KrispyKreme and Apple and DutchBoy and Kensington and Zespri and Hard Candy have that you don't? How do they continue to confound critics and achieve spectacular growth, leaving behind former tried-and true brands to gasp their last? Face it, the checklist of tired P's marketers have used for decades to get their product noticed - Pricing, Promotion, Publicity, to name a few - aren't working anymore.

    Sunny says: "Excellent"
  • Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!
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    Your First Year in Network Marketing: Overcome Your Fears, Experience Success, and Achieve Your Dreams!

    • UNABRIDGED (11 hrs and 32 mins)
    • By Mark Yarnell, Rene Reid Yarnell
    • Narrated By Kevin Foley
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    (68)
    Performance
    (53)
    Story
    (54)

    Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging---and, for some, the most discouraging.

    perla says: "Excellent, A must for network marketing"
  • Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand
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    Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand

    • UNABRIDGED (8 hrs and 43 mins)
    • By Kirk Kazanjian
    • Narrated By Jonathan Yen
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    Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships. In Driving Loyalty, listeners go behind the scenes of Enterprise Holdings - the parent company of Enterprise, Alamo, and National rental car companies - to discover how attention to stakeholder relationships can be a key factor in success.

  • Indie Author Book Marketing Success: Proven 5-Star Marketing Techniques from Successful Authors and Book Marketing Experts
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    Indie Author Book Marketing Success: Proven 5-Star Marketing Techniques from Successful Authors and Book Marketing Experts

    • UNABRIDGED (2 hrs and 52 mins)
    • By Karen Baney, Lindsay Buroker, Kristin Eckstein, and others
    • Narrated By Jessica Geffen
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    From the combined minds of 14 book marketing experts, this book will enlighten and lead you on the journey of marketing your book. Each author must travel their own road to success, working hard to find what works best for them - but book marketing doesn't have to be intimidating. Let these experts help you find your way to success.

  • The Tall Lady with the Iceberg: The Power of Metaphor to Sell, Persuade & Explain Anything to Anyone
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    The Tall Lady with the Iceberg: The Power of Metaphor to Sell, Persuade & Explain Anything to Anyone

    • UNABRIDGED (5 hrs and 41 mins)
    • By Anne Miller
    • Narrated By Sandy Weaver Carman
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    Tall Lady With the Iceberg shows salespeople, leaders, and executives how to master the power of metaphor to break through in a noisy world and sell, persuade, and explain anything to anyone. Filled with exercises, 275 examples, and 25 real world stories, this audiobook will help anyone drive home a point, open minds, simplify complexity, rally people to a cause, close business, create change, and wow a crowd.

  • Breaking Out: How to Build Influence in a World of Competing Ideas
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    Breaking Out: How to Build Influence in a World of Competing Ideas

    • UNABRIDGED (7 hrs and 5 mins)
    • By John Butman
    • Narrated By Erik Synnestvedt
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    In Breaking Out, idea developer and adviser John Butman shows how the methods of today’s most popular “idea entrepreneurs” - including dog psychologist Cesar Millan, French lifestyle guru Mireille Guiliano (French Women Don’t Get Fat), TOMS founder Blake Mycoskie, and many others - can help you take an idea public and build influence for it.

  •  
  • Selling at Combat Speed: Finding the Inner Sales Warrior
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    Selling at Combat Speed: Finding the Inner Sales Warrior

    • UNABRIDGED (6 hrs and 24 mins)
    • By Michael S. Miller
    • Narrated By Erich Bailey
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    Selling at Combat Speed - Finding the Inner Sales Warrior is for people who get up in the morning to make a difference in other people's lives. It is about changing your habits and behaviors, and realizing that your life and those around you depend upon sales. It is designed for those who crawl into the trenches every day, look the enemy square in the eyes, and never give into defeat.

  • How to Sell Any Product Online: Secrets of the Killer Sales Letter
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    How to Sell Any Product Online: Secrets of the Killer Sales Letter

    • UNABRIDGED (1 hr and 2 mins)
    • By Omar Johnson
    • Narrated By Omar Johnson
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    If you have a product or service that you are selling or trying to sell online, How to Sell Any Product Online: Secrets of the Killer Sales Letter by serial entrepreneur Omar Johnson is a must for you. In this amazing book he reveals to you the secrets of how to properly position your product or service in your prospect's mind so that they will continuously and religiously buy from you.

  • Market Your Way to Growth: 8 Ways to Win
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    Market Your Way to Growth: 8 Ways to Win

    • UNABRIDGED (6 hrs and 39 mins)
    • By Philip Kotler, Milton Kotler
    • Narrated By Mark Weatherup
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    Performance
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    (1)

    With the developed world facing slow economic growth, successfully competing for a limited customer base means using creative and strategic marketing strategies. Market Your Way to Growth presents eight effective ways to grow in even the slowest economy. They include how to increase your market share, develop enthusiastic customers, build your brand, innovate, expand internationally, acquire other businesses, build a great reputation for social responsibility, and more.

  • Wilber Winkle Has a Complaint
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    Wilber Winkle Has a Complaint

    • UNABRIDGED (4 hrs and 46 mins)
    • By John Homans
    • Narrated By Gary Roelofs
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    Wilber Winkle was called a "national treasure" by no less than TV's Larry King, and his book was dubbed the funniest in decades by American Bookseller. What does Mr. Winkle do? Without fear, he writes letters to the massive corporations responsible for popular consumer products, demanding satisfaction and complaining about even the most minor of flaws. And miraculously, the corporations answer.

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  • The World of Internet Marketing: The Basics: Online Brand Building, Social Media, and Website Design, Volume 1
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    The World of Internet Marketing: The Basics: Online Brand Building, Social Media, and Website Design, Volume 1

    • UNABRIDGED (1 hr and 26 mins)
    • By Jonathan Edward Goodman
    • Narrated By Gil T. Wilson
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    This audiobook takes the listener on a journey from building an online presence to enhancing their Facebook, Twitter, and LinkedIn strategies. Along the way, the listener will learn secrets of social media marketing and how to make their sites accessible for all devices. For the novice, this audiobook is a step into the adventure of online marketing. For the expert, this audiobook serves as a refresher of critical areas needed to succeed.

  • How to Make Money Online: The Savvy Entrepreneur's Guide To Financial Freedom
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    How to Make Money Online: The Savvy Entrepreneur's Guide To Financial Freedom

    • UNABRIDGED (45 mins)
    • By Omar Johnson
    • Narrated By Omar Johnson
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    Want to learn how to make money online even if you have less than $100 to your name? In How to Make Money Online: The Savvy Entrepreneur's Guide To Financial Freedom author Omar Johnson shows you exactly how. He covers three powerful ways that you can utilize today to make money on the internet as an entrepreneur and catapult yourself to financial freedom.

  • Multilevel Marketing Success Manual: Build a Retirement Plan That Keeps Growing, Volume 1
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    Multilevel Marketing Success Manual: Build a Retirement Plan That Keeps Growing, Volume 1

    • UNABRIDGED (10 hrs and 22 mins)
    • By Michael Mathiesen
    • Narrated By Michael Mathiesen
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    Multilevel Marketing Success Manual is a complete step-by-step Guide for anyone who wants to leave the nine to five rat-race behind and work from the comfort of their own home, while achieving a level of financial success they would never derive from a job. This audiobook analyzes all key elements of successful monthly residual income that continues to grow even after you decide to retire or just take some time off.

  • Mobile Marketing and Advertising Trends: Your Complete Marketing Guide for Local and National Mobile
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    Mobile Marketing and Advertising Trends: Your Complete Marketing Guide for Local and National Mobile

    • UNABRIDGED (50 mins)
    • By Cary Bergeron
    • Narrated By Kenneth J. Lee
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    Mobile media is here to stay, and it is growing at a tremendous rate. Is your business making the most out of this? If you are not following the latest mobile marketing trends, you may be left in the dust. This audiobook tells you what you need to know about the latest trends and changes in the mobile marketing world.