Strategic Impact

“You need to be more strategic.” Those dreaded words from your manager leave you frustrated and unsure of what to do next. But what if you could stop reacting to problems and instead become a trusted strategic partner who commands respect from both your customers and colleagues? Chad Horenfeldt—who has spent over two decades as a customer success manager (CSM) and building out high-performing customer success teams at Eloqua (Oracle), Kustomer (Meta), and other companies—shares a battle-tested approach to elevate your impact and advance your career. In The Strategic Customer Success...

Unlock the Billionaire Morning Mindset: Transform Your Life Before Breakfast. Are you tired of starting your day feeling rushed, reactive, and already behind? Do you sense an untapped potential within your first few hours that could catapult you towards your most ambitious goals? Imagine harnessing the "golden hour" – that quiet, potent window used by the world's highest achievers – to build unstoppable momentum, cultivate profound clarity, and operate with peak focus. This isn't just about waking up early; it's about waking up with purpose, intention, and a strategic framework to ...

What’s Keeping Your Company from Reaching the Next Level? You’ve mastered the basics of the Entrepreneurial Operating System (EOS). Your leadership team is aligned, the vision is clear, and you’re gaining traction. Now comes the real challenge: rolling out your vision and EOS company-wide. To get what you want from your business, you must take EOS beyond the leadership team and equip everyone in the organization with the tools they need to help you achieve the vision.

Short Books Big Impact introduces a practical approach to publishing that focuses on clarity, consistency, and strategic thinking. Instead of chasing trends or feeling overwhelmed by the publishing process, this guide shows how small, focused books can become powerful tools for growing your author presence.

You’ve been in that Agile planning session. Everyone agrees on goals like “improve customer experience” or “increase engagement.” The roadmap looks aligned. The OKRs are approved. But when the sprint ends, no one can clearly explain what success actually means—or why customers should care. Months later, your product team ships a feature. Customers don’t use it. Stakeholders ask uncomfortable questions. Someone says, “I thought we were building something different.” This isn’t a delivery problem. It’s a conversation problem.

Your book was written to change lives, not to collect dust. If you are a nonfiction author, memoirist, or thought leader, you did not write your book just to lose visibility in Amazon’s search results shortly after launch. You wrote it because you have a mission. But for many authors, the "post-launch slump" is real. The initial excitement fades, sales plateau, and you’re left feeling like you have to choose between becoming a high-pressure salesperson or letting your message disappear. There is a third way. In Promote Your Purpose, award-winning author and publishing strategist Jenn T....

We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.

Leadership is not just about personality. It is about the system you build around people, decisions, strategy, and trust. Lead the System is a practical guide for managers, team leaders, founders, executives, and rising professionals who want to create immediate impact without relying on vague motivation or heroic leadership myths. Henry J Highland shows that effective strategic leadership is not a mysterious trait. It is a repeatable discipline: seeing the real system behind workplace problems, making clearer strategic choices, building trust before speed, managing conflict with purpose, ...

A business lives, dies, and thrives on its talent. Whether it’s W-2 employees, freelancers, gig workers, AI bots, or a mix of all of the above, every business has to get its workforce right if it wants to remain at the top of its industry. Any company with the right people with the right skills in the right place at the right time will have the ultimate edge over its competitors. And that means few areas deserve as much priority as workforce planning and talent management.

Every business owner, without exception, will eventually exit their business. It might be a carefully orchestrated exit, the culmination of years of planning. Or, it could be thrust upon you unexpectedly, a sudden turn forced by circumstances beyond your control. What will happen to you and the business you’ve painstakingly built when it's time to step away?

**LEADING with IMPACT: Project Management Strategies for Nonprofit Organizations** *Build smarter. Lead stronger. Deliver purpose.* In a world where deadlines, budgets, and community impact collide, successful nonprofit project leaders don't just manage—they lead with precision, purpose, and vision. Whether you're overseeing a new community center, a housing initiative, or a public infrastructure project, *LEADING with IMPACT* gives you the tools to bring structure to chaos and clarity to complexity. This strategic guide bridges the gap between construction-savvy project managers and ...

Communication isn’t just something you do after finishing work — it is the work itself. In Strategic Communication Mastery, Dr. Charles Omole provides leaders, entrepreneurs, professionals, politicians, and changemakers with a clear, practical framework to guide people from attention to alignment and then to action. At the heart of the book are seven powerful levels of communication—speaking TO, FOR, AT, THROUGH, WITH, AROUND, and IN people—showing you how to select the right approach for each moment. You’ll learn when to be direct and decisive, when to represent others, how to ...

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

There are many strategies a manager can use to manage a team properly. Some of these strategies tend to be on the more human side while others are on the more professional. A balance needs to be applied if we want to create the most significant impact in our departments and companies. Throughout the years, I have had a few great managers and others, not so great. I have had the chance to be a manager myself, and throughout this book, I want to present 11 techniques great managers use to make the most significant impact within their team. But this book should not only be read by managers. It...

"We need you to think more strategically." You've heard it in performance reviews and strategy meetings. But here's what they never tell you: How to think strategically. Most resources (books, courses) on strategic thinking concentrate on frameworks and models that are used for strategic planning. No one ever shows you or helps you to develop your strategic thinking as an integrated system. It leaves most rising executives feeling disempowered as they try to piece together fragments into something they can work with, all while trying to get their jobs done. Strategic thinking isn't a ...

The future of healthcare will be defined by leaders who can turn AI from a risky investment into a system-wide advantage. Artificial intelligence is no longer optional—it's a strategic imperative. Yet in healthcare, billions have been invested in AI initiatives that fail to scale, frustrate clinicians, and miss their promise. The real challenge isn't technical—it's governance, leadership, and cultural readiness. This second volume in the AI in Healthcare Leadership Series builds on the foundations of Book 1: AI Ready Leadership and equips executives with the strategic playbook to lead ...

For more than seventy years, Europe defined itself as the world’s great civilian power: prosperous, regulated, socially protected, and strategically dependent on the American security umbrella. Defense industries contracted, military stockpiles disappeared, welfare states expanded, and the continent reorganized itself around the belief that large-scale industrial war had become obsolete inside Europe itself. This book argues that era is ending. Europe’s New Military-Industrial Complex is a sweeping, deeply researched investigation into the largest military-industrial transformation ...

An introduction for everyone. Rather than a "how to" for hands-on techies, this book - now in its revised and updated edition - serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques. In this rich, fascinating, and surprisingly accessible introduction, leading expert Eric Siegel reveals how predictive analytics works and how it affects everyone every day.

The Accountability Equation® offers a revolutionary guide for mental health group practice owners facing the chaos of unmanaged systems and staff burnout. This book exposes the harsh realities of low morale and high turnover, presenting a dynamic system designed to cultivate true accountability and sustainable growth.

We live in an era when misinformation and artificially created content are on the rise. This is breeding consumer distrust, causing traditional marketing and sales strategies to plummet in effectiveness. There is one proven way forward to ensure your business survival and create sustainable long-term growth in your profit and impact. You must optimize your books and business platform by becoming authentically self-expressed in sharing your cause. Only then will your ideal buyers be attracted to you and convert more naturally, allowing infinite impact and personal freedom to inevitably follow.