Strategic Impact

“You need to be more strategic.” Those dreaded words from your manager leave you frustrated and unsure of what to do next. But what if you could stop reacting to problems and instead become a trusted strategic partner who commands respect from both your customers and colleagues? Chad Horenfeldt—who has spent over two decades as a customer success manager (CSM) and building out high-performing customer success teams at Eloqua (Oracle), Kustomer (Meta), and other companies—shares a battle-tested approach to elevate your impact and advance your career. In The Strategic Customer Success...

We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.

Your book was written to change lives, not to collect dust. If you are a nonfiction author, memoirist, or thought leader, you did not write your book just to lose visibility in Amazon’s search results shortly after launch. You wrote it because you have a mission. But for many authors, the "post-launch slump" is real. The initial excitement fades, sales plateau, and you’re left feeling like you have to choose between becoming a high-pressure salesperson or letting your message disappear. There is a third way. In Promote Your Purpose, award-winning author and publishing strategist Jenn T....

What’s Keeping Your Company from Reaching the Next Level? You’ve mastered the basics of the Entrepreneurial Operating System (EOS). Your leadership team is aligned, the vision is clear, and you’re gaining traction. Now comes the real challenge: rolling out your vision and EOS company-wide. To get what you want from your business, you must take EOS beyond the leadership team and equip everyone in the organization with the tools they need to help you achieve the vision.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

Communication isn’t just something you do after finishing work — it is the work itself. In Strategic Communication Mastery, Dr. Charles Omole provides leaders, entrepreneurs, professionals, politicians, and changemakers with a clear, practical framework to guide people from attention to alignment and then to action. At the heart of the book are seven powerful levels of communication—speaking TO, FOR, AT, THROUGH, WITH, AROUND, and IN people—showing you how to select the right approach for each moment. You’ll learn when to be direct and decisive, when to represent others, how to ...

A business lives, dies, and thrives on its talent. Whether it’s W-2 employees, freelancers, gig workers, AI bots, or a mix of all of the above, every business has to get its workforce right if it wants to remain at the top of its industry. Any company with the right people with the right skills in the right place at the right time will have the ultimate edge over its competitors. And that means few areas deserve as much priority as workforce planning and talent management.

Unlock the Billionaire Morning Mindset: Transform Your Life Before Breakfast. Are you tired of starting your day feeling rushed, reactive, and already behind? Do you sense an untapped potential within your first few hours that could catapult you towards your most ambitious goals? Imagine harnessing the "golden hour" – that quiet, potent window used by the world's highest achievers – to build unstoppable momentum, cultivate profound clarity, and operate with peak focus. This isn't just about waking up early; it's about waking up with purpose, intention, and a strategic framework to ...

**LEADING with IMPACT: Project Management Strategies for Nonprofit Organizations** *Build smarter. Lead stronger. Deliver purpose.* In a world where deadlines, budgets, and community impact collide, successful nonprofit project leaders don't just manage—they lead with precision, purpose, and vision. Whether you're overseeing a new community center, a housing initiative, or a public infrastructure project, *LEADING with IMPACT* gives you the tools to bring structure to chaos and clarity to complexity. This strategic guide bridges the gap between construction-savvy project managers and ...

Discover how to navigate the evolving world of oil investing with this comprehensive guide. Learn about emerging technologies, the transition to renewable energy, and how geopolitical factors impact oil prices. This ebook is designed to help both new and experienced investors identify profitable opportunities in the oil market while adapting to the future of energy. From the fundamentals of oil investing to advanced strategies for leveraging global trends, this guide will empower you to make informed decisions and maximize returns.

The Accountability Equation® offers a revolutionary guide for mental health group practice owners facing the chaos of unmanaged systems and staff burnout. This book exposes the harsh realities of low morale and high turnover, presenting a dynamic system designed to cultivate true accountability and sustainable growth.

For thousands of years, we've created things called games that tap the tremendous psychic power of fun. In a revised and updated edition of For the Win, authors Kevin Werbach and Dan Hunter argue that applying the lessons of gamification could change your business, the way you learn or teach, and even your life. Werbach and Hunter explain how games can be used as a valuable tool to address serious pursuits like marketing, productivity enhancement, education, innovation, customer engagement, human resources, and sustainability.

Many companies fall into the trap of spending too much time and money on low performers, while high performers aren't getting the necessary resources, development opportunities, or rewards. In The Differentiated Workforce, the authors expand on their previous books, The HR Scorecard and The Workforce Scorecard, and recommend that you manage your workforce like a portfolio - with disproportionate investments in the jobs that create the most wealth.

An introduction for everyone. Rather than a "how to" for hands-on techies, this book - now in its revised and updated edition - serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques. In this rich, fascinating, and surprisingly accessible introduction, leading expert Eric Siegel reveals how predictive analytics works and how it affects everyone every day.

The future of healthcare will be defined by leaders who can turn AI from a risky investment into a system-wide advantage. Artificial intelligence is no longer optional—it's a strategic imperative. Yet in healthcare, billions have been invested in AI initiatives that fail to scale, frustrate clinicians, and miss their promise. The real challenge isn't technical—it's governance, leadership, and cultural readiness. This second volume in the AI in Healthcare Leadership Series builds on the foundations of Book 1: AI Ready Leadership and equips executives with the strategic playbook to lead ...

We live in an era when misinformation and artificially created content are on the rise. This is breeding consumer distrust, causing traditional marketing and sales strategies to plummet in effectiveness. There is one proven way forward to ensure your business survival and create sustainable long-term growth in your profit and impact. You must optimize your books and business platform by becoming authentically self-expressed in sharing your cause. Only then will your ideal buyers be attracted to you and convert more naturally, allowing infinite impact and personal freedom to inevitably follow.

In Amplifiers, entrepreneur and expert management and technology consultant Tom Finegan delivers an insightful new way to think about human behavior in the execution of corporate transformations. Through an exploration of the career journeys of several leaders and analyses of "True Amplifiers" in action, the book demonstrates how to deliver strategic and transformative change by relying on the efforts of key, exemplary followers. This important book:

Your calendar is packed, the office is empty, and AI now drafts in seconds what used to justify days “away.” The old proof—I’m not in the grind, therefore I’m important—has expired. The Last Leisure Class is a sharp, practical survival guide for leaders, strategists, and creatives whose status is slipping in the Zoom era. Using Thorstein Veblen’s lens on honor and exemption, this book shows why “being away” once signaled rank—and why, after lockdown and generative AI, it no longer does. The new status move? Presence with consequence: being seen making real choices with ...

Meet your secret weapon for a better career. You can advance at work only as far as clients and stakeholders are willing to act on your knowledge and recommendations. If you want decision makers to give you the green light, make the decisions you want, hire, or champion the success of your projects, you must learn the art of talking with your stakeholders. Alexandra Mack understands the impact you want to make and the challenges standing in your way. In Talking to Stakeholders, she presents actionable, proven strategies to communicate and connect with anyone wielding the power to help or ...

Combining the expertise of employer brand industry leaders Charlotte Marshall and Bryan Adams, Give & Get Employer Branding redefines the concept of an employee value proposition entirely. Instead of a sales pitch aimed at seducing candidates with sizzle, this refreshing new approach harnesses the value to be found within the cultural realities and expectations of the company. You’ll learn how to create a “smart filter,” elevate your organization’s strengths by pairing them with what it truly takes to thrive, and answer the burning questions on candidates’ minds like never before.