Strategic Impact

“You need to be more strategic.” Those dreaded words from your manager leave you frustrated and unsure of what to do next. But what if you could stop reacting to problems and instead become a trusted strategic partner who commands respect from both your customers and colleagues? Chad Horenfeldt—who has spent over two decades as a customer success manager (CSM) and building out high-performing customer success teams at Eloqua (Oracle), Kustomer (Meta), and other companies—shares a battle-tested approach to elevate your impact and advance your career. In The Strategic Customer Success...

We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.

Communication isn’t just something you do after finishing work — it is the work itself. In Strategic Communication Mastery, Dr. Charles Omole provides leaders, entrepreneurs, professionals, politicians, and changemakers with a clear, practical framework to guide people from attention to alignment and then to action. At the heart of the book are seven powerful levels of communication—speaking TO, FOR, AT, THROUGH, WITH, AROUND, and IN people—showing you how to select the right approach for each moment. You’ll learn when to be direct and decisive, when to represent others, how to ...

"We need you to think more strategically." You've heard it in performance reviews and strategy meetings. But here's what they never tell you: How to think strategically. Most resources (books, courses) on strategic thinking concentrate on frameworks and models that are used for strategic planning. No one ever shows you or helps you to develop your strategic thinking as an integrated system. It leaves most rising executives feeling disempowered as they try to piece together fragments into something they can work with, all while trying to get their jobs done. Strategic thinking isn't a ...

What’s Keeping Your Company from Reaching the Next Level? You’ve mastered the basics of the Entrepreneurial Operating System (EOS). Your leadership team is aligned, the vision is clear, and you’re gaining traction. Now comes the real challenge: rolling out your vision and EOS company-wide. To get what you want from your business, you must take EOS beyond the leadership team and equip everyone in the organization with the tools they need to help you achieve the vision.

Moments of Impact is an audiobook on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address - and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation - now - to shape the future of their organizations.

Unlock the Billionaire Morning Mindset: Transform Your Life Before Breakfast. Are you tired of starting your day feeling rushed, reactive, and already behind? Do you sense an untapped potential within your first few hours that could catapult you towards your most ambitious goals? Imagine harnessing the "golden hour" – that quiet, potent window used by the world's highest achievers – to build unstoppable momentum, cultivate profound clarity, and operate with peak focus. This isn't just about waking up early; it's about waking up with purpose, intention, and a strategic framework to ...

Meet your secret weapon for a better career. You can advance at work only as far as clients and stakeholders are willing to act on your knowledge and recommendations. If you want decision makers to give you the green light, make the decisions you want, hire, or champion the success of your projects, you must learn the art of talking with your stakeholders. Alexandra Mack understands the impact you want to make and the challenges standing in your way. In Talking to Stakeholders, she presents actionable, proven strategies to communicate and connect with anyone wielding the power to help or ...

An introduction for everyone. Rather than a "how to" for hands-on techies, this book - now in its revised and updated edition - serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques. In this rich, fascinating, and surprisingly accessible introduction, leading expert Eric Siegel reveals how predictive analytics works and how it affects everyone every day.

**LEADING with IMPACT: Project Management Strategies for Nonprofit Organizations** *Build smarter. Lead stronger. Deliver purpose.* In a world where deadlines, budgets, and community impact collide, successful nonprofit project leaders don't just manage—they lead with precision, purpose, and vision. Whether you're overseeing a new community center, a housing initiative, or a public infrastructure project, *LEADING with IMPACT* gives you the tools to bring structure to chaos and clarity to complexity. This strategic guide bridges the gap between construction-savvy project managers and ...

Leadership is not just about personality. It is about the system you build around people, decisions, strategy, and trust. Lead the System is a practical guide for managers, team leaders, founders, executives, and rising professionals who want to create immediate impact without relying on vague motivation or heroic leadership myths. Henry J Highland shows that effective strategic leadership is not a mysterious trait. It is a repeatable discipline: seeing the real system behind workplace problems, making clearer strategic choices, building trust before speed, managing conflict with purpose, ...

What if the same amount of money, time, or effort could do far more good—simply because you made better choices about where to direct it? That is the central promise of Effective Altruism for Beginners. Most people want to help others. But good intentions alone do not tell us which charities are most effective, which causes deserve more attention, or where our limited resources can produce the greatest impact. This clear and practical guide shows you how to think more carefully about doing good—without turning compassion into cold calculation. Inside, you’ll learn how to: Identify ...

A business lives, dies, and thrives on its talent. Whether it’s W-2 employees, freelancers, gig workers, AI bots, or a mix of all of the above, every business has to get its workforce right if it wants to remain at the top of its industry. Any company with the right people with the right skills in the right place at the right time will have the ultimate edge over its competitors. And that means few areas deserve as much priority as workforce planning and talent management.

You’ve been in that Agile planning session. Everyone agrees on goals like “improve customer experience” or “increase engagement.” The roadmap looks aligned. The OKRs are approved. But when the sprint ends, no one can clearly explain what success actually means—or why customers should care. Months later, your product team ships a feature. Customers don’t use it. Stakeholders ask uncomfortable questions. Someone says, “I thought we were building something different.” This isn’t a delivery problem. It’s a conversation problem.

We live in an era when misinformation and artificially created content are on the rise. This is breeding consumer distrust, causing traditional marketing and sales strategies to plummet in effectiveness. There is one proven way forward to ensure your business survival and create sustainable long-term growth in your profit and impact. You must optimize your books and business platform by becoming authentically self-expressed in sharing your cause. Only then will your ideal buyers be attracted to you and convert more naturally, allowing infinite impact and personal freedom to inevitably follow.

Many companies fall into the trap of spending too much time and money on low performers, while high performers aren't getting the necessary resources, development opportunities, or rewards. In The Differentiated Workforce, the authors expand on their previous books, The HR Scorecard and The Workforce Scorecard, and recommend that you manage your workforce like a portfolio - with disproportionate investments in the jobs that create the most wealth. 

The digital age promised us a utopia of efficiency. Instead, it delivered a systemic Time Debt and a relentless sense of exhaustion. You do not have a time management problem; you have a sovereignty problem. We have traded our autonomy for a seat at a table where the house always wins. In The Great Time Delusion, Hamilton Armer challenges the forces that dictate our daily rhythms. By examining major systemic failures—from software glitches that paralyze global markets to the daily creep of telepressure—this book reveals the true cost of our modern infrastructure. This provocative guide ...

There are many strategies a manager can use to manage a team properly. Some of these strategies tend to be on the more human side while others are on the more professional. A balance needs to be applied if we want to create the most significant impact in our departments and companies. Throughout the years, I have had a few great managers and others, not so great. I have had the chance to be a manager myself, and throughout this book, I want to present 11 techniques great managers use to make the most significant impact within their team. But this book should not only be read by managers. It...

Unlock the true potential of your nonprofit and turn data into powerful stories of impact. Strategic Nonprofits: Empowering Change through Monitoring & Evaluation is your essential guide to mastering the art of designing and implementing effective monitoring and evaluation (M&E) plans. Tailored for practitioners in the nonprofit sector, this comprehensive resource provides step-by-step guidance on how to build strategic, data-driven programs that foster real change. In this insightful book, you'll discover how to: Set clear, measurable goals for your nonprofit programs Choose the right data...

Every business owner, without exception, will eventually exit their business. It might be a carefully orchestrated exit, the culmination of years of planning. Or, it could be thrust upon you unexpectedly, a sudden turn forced by circumstances beyond your control. What will happen to you and the business you’ve painstakingly built when it's time to step away?