Professional Services Management

We are in the golden era of boutiques. The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house. They are looking for external expertise. They have big budgets to spend. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay.

Productize draws on the 25+ years of experience that Eisha Armstrong has in successfully creating, launching and growing productized services. Eisha knows what works and what doesn't and she is passionate about making sure organizations learn from each other and avoid reinventing the wheel.

The Blue Square Method is a philosophy and process for the enlightened fee-for-service professional who is striving to grow on their own terms. Panoramic success requires continual refinement and optimization both personally and professionally. This actionable playbook is designed to put you on a predictable trajectory and ensure you never plateau.

This book is your step-by-step guide to building something bigger—something durable. With 50 succinct, hard-hitting lessons, you’ll learn how to create a business that is valuable, profitable, investable, and able to grow well beyond your career. Unlike selling to a third party, succession planning is a gradual transition of ownership and leadership—often over 10 to 20 years. If done right, it can change not just your exit, but your entire approach to building and leading your firm.

Turn Your Photography Passion Into a Profitable Business Success in portrait photography isn’t just about mastering your camera — it’s about building a powerful brand, understanding your clients, and creating a business that thrives. In The Professional Photography Playbook, acclaimed Master Photographer and Photographic Craftsman Jeff Lubin shares the exact strategies he used to build a 7-figure portrait studio. This no-fluff guide is packed with tools to help you: Craft a signature style that sets you apart Attract high-paying, loyal clients Build long-term marketing partnerships ...

Artificial Intelligence in Practice: For Financial Advisors A Safe, Practical, and Future-Ready Guide to Client Discovery, Financial Planning Support, Investment Research, Portfolio Communication, Compliance, Data Protection, Responsible AI, and Professional Growth Artificial intelligence is rapidly changing the way financial professionals prepare information, conduct research, communicate with clients, organize workflows, and develop their professional capabilities. Rather than treating AI as an automated financial advisor, this book shows how it can be used as a controlled professional ...

In this first-of-its-kind book, seasoned security pros Christian West and Brian Jantzen share lessons learned from years of protecting some of corporate America's most prominent people. Full of practical, hands-on information, this guide provides a comprehensive overview of how to conceive, build and run successful executive protection programs in corporate settings. With insights that only experience in all phases of program execution can provide, the authors dig into the key questions that corporations need to ask and answer.

The 3rd Edition of the Popular Book on Journey Management and Orchestration. Now expanded with chapters from new contributors. A book for Marketers and Customer Experience professionals that cuts through the clutter with clear actionable steps to create customer journeys that are meaningful, engaging, and benefit both customers and brands. Most enterprises don’t struggle because they lack customer data or tools. They struggle because they lack a repeatable way to translate customer signals into consistent decisions—across marketing, sales, service, and digital channels—without ...

Forty projects and a Friday panic. Then the agents take the queue. Nora Ellis runs the services division of Northfield Industries: forty projects, sixty consultants who bill their hours, and a helpdesk whose queue nobody can see whole. On Friday 6 March, twenty-four of sixty timesheets are missing, three projects are past 80 per cent of budget with nobody warned, and a stopped-line P1 sits on page two of the queue. The ERP knew every one of these facts. A measured week puts the cost of running the division by phone and spreadsheet at 18,900 hours a year. Transforming ERP into AI-Native: The...

In the competitive landscape of accounting and finance consulting, securing high-ticket clients can be a game-changer for your business. "Mastering High-Ticket Sales: 100 Strategies for Accountants, Finance Professionals & Consultants" is your definitive guide to transforming your practice and achieving unparalleled success. This comprehensive ebook offers 100 proven strategies to attract, secure, and retain premium clients. Whether you're an established consultant or an emerging professional in the accounting and finance industry, these tactics will empower you to elevate your services, ...

The Humanization Blueprint is the foundational textbook of Louisville Beauty Academy and Di Tran University. This comprehensive guide prepares beauty professionals to serve human beings with excellence, integrity, and compassion. This book is not theory—it is a step-by-step guide for living and working as a human-service professional in beauty. Inside these pages, you'll discover: • How to build your identity as a developing professional • Technical skill combined with human care and empathy • Licensing, compliance, and ethical practice • Understanding regulatory boards and ...

Are You the Biggest Obstacle to Your Own Law Firm's Growth? You didn't go to law school to become a professional bottleneck. Yet here you are—reviewing every document, approving every decision, wondering why your talented team can't function without you. You've hired smart people and worked harder than ever. So why does everything require your approval? Why does growth feel impossible? The truth: you've trained your team to be helpless. Every time you step in "just this once," every time you redo their work, you reinforce their dependence. Meanwhile, you're drowning in work that shouldn't...

For most solopreneurs, tax season isn’t just a date on the calendar—it is a season of low-grade, constant anxiety that simmers in the background of every business decision. You likely started your business to pursue a vision of freedom, autonomy, and creativity, not to spend your nights playing amateur accountant or losing sleep over the looming threat of an IRS audit. If you have ever felt like you are working primarily for the government rather than for your own bank account, you are experiencing the "reactive stress" that kills the entrepreneurial spirit. Think of this book as a high...

The S.E.R.V.E. Method: How to Earn More, Stress Less, and Build a Career You Actually Love in the Restaurant Industry You didn't sign up for low tips, high stress, and burnout. But no one ever taught you the system that changes everything. Stop just "getting through" your shifts. Start mastering them. There's a quiet revolution happening in restaurants across the country. It's not about fancy plating or Michelin stars. It's about servers — ordinary people in aprons and nonslip shoes — who have discovered that the difference between scraping by on tips and building a real career comes ...

AI agents are rapidly becoming part of the modern enterprise, but many organizations are adopting them faster than they can govern them. From locally deployed AI assistants and custom-built agents to autonomous workflows operating through service accounts and third-party integrations, security and technology teams face a growing challenge: understanding who authorized an action, what systems an AI agent can access, and how to maintain accountability when traditional logging and monitoring fall short. A Quick Guide to AI Agent Governance for IT Professionals provides a practical framework ...

In the high-stakes world of Architecture, Engineering, and Construction (AEC), even the most technically brilliant teams often fail, not due to poor engineering. The failure point stems from inconsistent financial discipline. The AEC Project Controls Playbook, authored by strategic financial leader and retired US Marine Percy M. Williams, offers a battle-tested blueprint to bridge the gap between technical execution and profitable results.

Anyone can have a good idea. Very few can turn it into a million-dollar one. Until now. It’s challenging to start and scale a business. Choosing the cloud as your platform for delivery and headquarters presents a whole new set of obstacles. This guide will allow you to leverage the cloud to streamline your processes and maximize your profits.

What if you had the power to change just one thing? What would it be—and how could that change make the world better? If I Could Change One Thing: Ideas, Dreams, and Solutions for a Better World brings together diverse voices, personal reflections, meaningful ideas, and hopeful visions from individuals who dare to imagine what could be different. From education, leadership, society, and human relationships to personal growth, opportunity, compassion, and the challenges facing our communities, each contribution begins with a simple yet powerful question: If I could change one thing, what ...

The piercing wail of the siren, a constant, agonizing intrusion, reverberates through the city, another desperate plea for aid. Beneath the frantic strobe lights and chaotic rush, a drama plays out – a testament to bravery, empathy, and the unwavering commitment to preserving life. But concealed within this heroic narrative lies a devastating truth: a profound crisis silently erodes the emergency medical services (EMS) system. Disrespect from the public, fellow first responders, managers, and medical professionals alike - in conjunction with additional contributing factors - is driving a ...

Effective leadership has a profound impact on organizations. It energizes teams and fosters creativity and success. In contrast, self-serving leadership undermines morale, stifles innovation, and breaks down trust, which is essential for a thriving workplace. "The Shadow of Self-Service: Navigating and Overcoming Detrimental Leadership" addresses this common and destructive leadership style and its serious consequences. Many people have encountered leaders who are driven by personal gain, prioritizing their advancement over the well-being of their teams. These leaders excel at manipulation ...