Patient Communication

Modern medical technology helps patients recover faster than any other time in history. However, the human interaction between patient and care giver is still the essential foundation of healing. “I’m Here” is a personal narrative from the patient’s perspective. Filled with practical advice, packed with humor and overflowing with appreciation, Marcus Engel encourages health care professionals to practice compassionate communications in all its forms.

In this breakthrough book, clinical psychologist Lindsay Gibson exposes the destructive nature of parents who are emotionally immature or unavailable. You will see how these parents create a sense of neglect and discover ways to heal from the pain and confusion caused by your childhood. By freeing yourself from your parents' emotional immaturity, you can recover your true nature, control how you react to them, and avoid disappointment. Finally, you'll learn how to create positive new relationships so you can build a better life.

In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for health-care leaders and decision-makers to design, develop, and implement communication skills training in their own institutions.

Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.

Giving case studies in a variety of patient care environments, Dr. Goldman utilizes contemporary terminology and references to master fundamental skills to help facilitate effective doctor-patient interaction when communicating diagnosis, prognosis, treatment, and recovery.

Can refocusing conversations between doctors and their patients lead to better health? Despite modern medicine’s infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion’s share of illnesses. However, what...

A Compassionate Guide to Understanding, Communicating, and Caring for Your Loved One Caring for someone with Alzheimer’s or dementia is a journey filled with challenges, heartache, and moments of profound connection. As their memory fades, communication can feel like an impossible task—but with the right techniques, you can still connect, comfort, and support your loved one in a meaningful way. In Heartfelt Connections, D.G. Halliday shares practical strategies, personal insights, and essential communication techniques to help carers navigate the complexities of dementia care. Whether ...

The Pharma Lovebrand Playbook shows how to do both—without hype, and without breaking the rules. Pharma is a three-stakeholder system: HCPs, patients, and payers, surrounded by an ecosystem that shapes trust every day—carers, pharmacies, advocacy groups, media, and social communities. Most strategies pick one audience and lose the others. They become compliant and invisible. Or engaging and risky. This book introduces a simple operating model that holds in a regulated world: Trust × Passion. You’ll learn how to build a Thought Leadership Platform that earns permission, creates ...

AI Made Simple for Physicians Reclaim your time. Reduce burnout. Elevate patient care. Physicians today face overwhelming demands: endless charting, inbox overload, insurance documentation, and a flood of new research. AI Made Simple for Physicians shows you how to harness artificial intelligence in medicine to cut through the noise and refocus on what matters most — caring for patients. Inside you’ll learn how to: • Reduce after-hours charting with AI-assisted documentation and charting tools. • Provide clear, empathetic patient education and communication. • Stay current with ...

Breast Cancer Support Found HERE! ✓ Talking about cancer is HARD. ✓ Telling people you have breast cancer is really freaking hard. If you need help telling people you have breast cancer - see how we did it. If you can't find the words to support a loved one diagnosed with breast cancer - we can help. Childhood friends, Stephanie and Jen, give you the details about the pitfalls and triumphs of communicating with doctors, family and friends as they both experienced breast cancer at the same freaking time. What are the odds? Yay, we both won the breast cancer lottery . . . ◆◆◆◆ ...

Pharma brands can’t hype. But they’re still expected to matter. In a regulated world, many brands choose the safest option: clinical, compliant, and invisible. Others chase engagement and invite scrutiny. Either way, they lose the one thing that compounds in healthcare: permission. The Pharma Lovebrand Playbook (2026 Edition) shows how to build a brand people trust and carry forward—without crossing the line. The operating model is simple and durable: Trust × Passion. Trust makes you safe to believe. Passion makes you worth repeating. And now the stakes are rising: patients, ...

Managing your own health care—or a loved one's—can be daunting, especially if you are diagnosed with a serious illness. This book helps you weigh all the treatments, make decisions, and speak up for yourself when you need to.

Step into the realm of healthcare communication mastery with "The Independent Artisan of Words: Elevating Healthcare Communication - Part One." Tailored for freelance interpreters, this comprehensive guide immerses you in the intricate world of language interpretation within healthcare contexts. Unravel the complexities of medical terminology as you navigate the nuances of patient-provider communication. Through practical insights and real-world scenarios, you'll learn to decode medical jargon with precision and clarity, facilitating seamless interactions that enhance patient care. ...

Conquer Nursing School Tests: Your Strategy Guide to Clinical Judgment, Critical Thinking, and Exam Success offers a focused, high-yield review of the essential thinking skills needed to succeed in nursing school exams and prepare for the NCLEX. This concise guide is not designed to cover every detail or topic exhaustively. Instead, it serves as a supplemental tool to help students reinforce core concepts, apply critical thinking in clinical scenarios, and sharpen their test-taking approach. Each chapter emphasizes practical nursing knowledge — from interpreting vital signs and managing ...

Forget the headlines about medical breakthroughs. The real crisis in healthcare hides in plain sight: the pervasive, corrosive power of incivility. Dr. Samuel DeMaria Jr., a leading voice in patient safety, fearlessly exposes how everyday disrespect—from the "hip check" in the OR to the cutting remark in the hallway—fractures teams, cripples communication, and directly threatens those we're sworn to heal. The Invisible Cut is a vital, unforgettable reckoning, demanding we confront this silent danger and build a culture of profound professional respect before it's too late.

Are you a newly minted pharmacist feeling the weight of the white coat and wondering how to bridge the gap between classroom theory and real-world practice? Do you find yourself overwhelmed by the fast-paced environment, intricate patient interactions, and the sheer responsibility that comes with being a healthcare provider? If so, you're not alone—and this book is your indispensable guide to not just surviving but thriving in your first year and beyond. "First Time Pharmacist: Your Guide to Thriving in Your First Year" is a comprehensive, no-nonsense manual crafted specifically for ...

Difficult Encounters is a self-improvement book that describes an innovative technique using the ASK for PARDON stepwise approach for managing difficult encounters and taking care of dissatisfied patients in the healthcare sector. The book provides powerful skills that lead to productive and successful encounters with patients using a new engaging and humane approach that is applicable in emotionally charged and high-stakes encounters. In this book you will learn how to build bridges with your patients and develop successful relationships. The book will also help you develop an effective ...

This Survival Spanish for Pharmacists audio is designed to give you the Spanish skills you need to communicate more effectively with today's increasing number of Spanish-speaking customers. Vocabulary for this audio was suggested by thousands of pharmacists and pharmacy technicians.

The essential guide to healthcare call centers. Today’s healthcare call centers are overwhelmed with patient calls and the daily stresses of our busy medical system. But running a healthcare call center comes with its own set of challenges. Healthcare Call Center Essentials is designed for those who want to manage a more effective medical contact center. From daily operations to long-term success, this essential guide will help you create a thriving contact center that meets the urgent needs of both patients and the medical community. By addressing common pain points, Healthcare Call ...

Loss hurts. It's tough to go through, and painful to watch. Do you know someone who's grieving and wish you could help? Are you the one grieving and wonder if what you're going through is normal? Do you wish those around you understood you better? This book has answers.