Managing Professionals

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.

Listen to hilarious stories with serious lessons that Michael Lopp extracts from his varied and sometimes bizarre experiences as a manager at Apple, Pinterest, Palantir, Netscape, Symantec, Slack, and Borland. Many of the stories first appeared in primitive form in Lopp’s perennially popular blog, Rands in Repose. The third edition of Managing Humans contains a whole new season of episodes from the ongoing saga of Lopp's adventures in Silicon Valley, together with classic episodes remastered for high fidelity and freshness.

An excellent supplement to any ITIL 4 create, deliver, and support training course. ITIL® 4 Create, Deliver and Support (CDS): Your Companion to the ITIL 4 Managing Professional CDS Certification is a study guide designed to help students pass the ITIL® 4 create, deliver, and support module.

ITIL® 4 Direct, Plan and Improve (DPI) is a study guide designed to help students pass the ITIL® 4 Direct, Plan and Improve module. It provides students with the information they need to pass the exam, and help them become a successful practitioner, with additional guidance throughout which they can lean on once their training and exam are over.

Confessions of a Terrible Boss and How to Survive a Hostile Work Environment By Snorri Bergmansson and Alessia Patel Have you ever had a boss who made you want to pull your hair out? Or perhaps, as a leader, have you ever wondered if you’re unknowingly driving your team to despair? This book is your ultimate guide to understanding and overcoming toxic workplace dynamics. Part 1: Confessions of a Terrible Boss: My Journey of Micromanaging and Toxic Leadership Snorri Bergmansson takes you on a raw and candid journey through his experiences as a self-proclaimed terrible boss. From ...

ITIL® 4 Drive Stakeholder Value (DSV)–Your Companion to the ITIL 4 Managing Professional DSV Certification is a study guide designed to help students pass the ITIL 4 specialist: drive stakeholder value module.

Pass the ITIL ® Managing Professional Transition exam the first time with realistic and trust sample questions. Many times students spent a lot of money preparing for an exam without taking practice test exams which eventually derailed their results. Based on the latest ITIL 4 Managing Professional Transition syllabus and the ITIL Service Value System (SVS), practices, concepts, and guiding principles, the practice mock exams in this publication are designed to help students master the ITIL exam format, pace, framework, subject matter, the difficulty of the actual ITIL exam and accelerate ...

With the high costs of injuries and property damage within projects, it is essential that collateral-additional duty safety specialists can create actions to reduce or eliminate these costs. This book provides familiarization of a scalable project management process that safety professionals can use. The author managed safety and occupational health programs for twenty years.

Investing can be a roller-coaster of highs and lows, and the investors detailed here reveal just how low it can go; stories from Warren Buffet, Bill Ackman, Chris Sacca, Jack Bogle, Mark Twain, John Maynard Keynes, and many more illustrate the simple but overlooked concept that investing is really hard, whether you're managing a few thousand dollars or a few billion. Failures and losses are part of the game. Much more than just anecdotal diversion, these stories set the basis for the book's critical focus: learning from mistakes.

Winning Conditions is a joyful, insightful, and empowering book about delivering your work and ideas so that they (and you!) are more likely to be recognized, accepted, and celebrated. By consciously implementing these ideas, you'll see your colleagues and customers respond more positively to you and your great work. Your strong reputation and overall success will grow. You will begin to win.

Conquer the RICP Exams: Your Guide to a Career as a Retirement Income Certified Professional is a comprehensive study guide designed to help aspiring financial professionals successfully pass the RICP (Retirement Income Certified Professional) exams. Divided into three parts, this guide covers essential topics such as retirement income strategies, risk management, tax-efficient distribution planning, Social Security optimization, and healthcare planning. The guide is structured to offer practical, real-world examples and in-depth explanations, preparing readers not just for exam success but...

In the ever-evolving world of business, decisions often require a blend of experience, innovation, and a sharp eye for detail. How to Succeed in Business While Trying Really Hard offers readers an unparalleled window into the mindsets of three unique thinkers. Drawing from the depths of wisdom accumulated from a lifetime in corporate America and entrepreneurship, two seasoned professionals share their insights on a gamut of questions posed weekly by a freshly minted graduate, working in technology sales after majoring in journalism. Each week's query dives into essential topics, unraveling ...

Introduction for Part One: Foundations of Business and Finance Understanding the Foundations of Business and Finance In today’s fast-paced world, understanding business and finance is a necessity not just for business professionals but also for individuals managing personal finances, entrepreneurs starting new ventures, and investors looking to build wealth. Business and Finance: Principles, Strategies, and Applications (Part One) provides a strong foundation in fundamental financial and business concepts, ensuring readers can confidently navigate the financial world. This volume ...

The objective of this book is to provide the tools to cross the bridge from achieving financial wealth to also achieving life wealth. Building a life portfolio is as important as building a financial portfolio. This is a must-listen book for all officers at any stage of their career, including retirees who wish to live a life worth living. This book can easily by applied to all other careers, as well.

In this fourth and final volume , we'll dive into Sales and Business Development, building and managing a Consulting Practice, Pricing Strategies and Revenue Management, Risk Management for Consulting, Managing and Leading High-Performance Consulting Teams, Ethics and Professional Conduct for Consulting, Intellectual Property Protection and Management, and Legal Issues and Contract Management for Consulting. We'll discuss everything you need to build a thriving consulting practice! With practical examples and exercises, this guide offers a hands-on approach to help you navigate the ...

Are you highly motivated by the work you are doing? Are you are performing at your best? Are your employees highly motivated and performing at their best? For some people, Steve's book will be about helping organizations improve performance by tapping into the heart and soul of their employees. For others, it is a book about finding a place in this world where they can feel productive and alive, where what they do has meaning, satisfaction, and a sense of purpose and fulfillment. Others might apply what is learned to family and loved ones. Through Steve's book, you will learn concepts and ...

Una de las claves del éxito del liderazgo está literalmente dentro de ti: tu capacidad para mostrarte amable con los demás mientras realizas tus tareas cotidianas. Con una elevada rotación de la mano de obra y una estabilidad en cuestión de retención de los empleados no hay mejor momento para asegurarse de que los líderes muestran amabilidad para retener a los empleados. En este libro esencial sobre liderazgo descubrirá: • Definiciones de amabilidad • 12 razones por las que la gente deja su trabajo • Hoja de consejos con medidas para los dirigentes • 17 Actividades de ...

Prediabetes is a condition that often flies under the radar, yet it affects millions of people worldwide. It's a term that may be unfamiliar to many, especially for those who have not encountered it in their everyday lives. In simple terms, prediabetes is a precursor to type 2 diabetes, a chronic health condition characterized by elevated blood sugar levels. What makes prediabetes particularly concerning is that it frequently goes unnoticed, presenting no noticeable symptoms in its early stages. However, it serves as a critical warning sign, signaling that an individual's blood sugar levels...

"Unwind: Mindfulness Techniques for Managing Work and Family Stress" Your Guide to a Harmonious Life Welcome to a New Way of Being In the hustle of everyday life, finding tranquility can seem like a distant dream. "Unwind: Mindfulness Techniques for Managing Work and Family Stress" is more than just a book; it's a gateway to a life where stress is not your constant companion, and balance is more than a fleeting moment. This book is your personal journey toward a world where each day unfolds with calm and clarity. Embark on a Transformative Experience This detailed guide offers a rich ...

An excellent supplement to any ITIL 4 High-velocity IT training course.

ITIL® 4 High-velocity IT (HVIT)–Your Companion to the ITIL 4 Managing Professional HVIT Certification is a study guide designed to help students pass the ITIL® 4 high-velocity IT module.