Difficult Leadership
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Awesome!
- By Ms Fit Queen on 02-19-24
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 07-27-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- By Carl on 12-18-02
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Release date: 07-27-00
- Language: English
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- By: Marcia Reynolds
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Unabridged
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Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning - to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns.
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Powerful guidsnce for dynamic times
- By Brian Dooley on 03-24-16
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Release date: 10-09-14
- Language: English
- Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning....
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- By: Caden Burke
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Unabridged
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Are you a new manager or struggling to get your employees on track? Are you struggling to get your people motivated, or not sure what it takes to push them to be high performers? How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps.
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Release date: 09-21-23
- Language: English
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How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps....
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Can We Talk?
- Seven Principles for Managing Difficult Conversations at Work
- By: Roberta Chinsky Matuson
- Narrated by: Sara Sheckells
- Length: 8 hrs and 11 mins
- Unabridged
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Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.
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Can We Talk?
- Seven Principles for Managing Difficult Conversations at Work
- Narrated by: Sara Sheckells
- Length: 8 hrs and 11 mins
- Release date: 09-28-21
- Language: English
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Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored....
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Almost nothing to do with difficult people
- By Amazon Customer on 05-25-18
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 11-29-16
- Language: English
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Becoming a Better Boss
- Why Good Management Is so Difficult
- By: Julian Birkinshaw
- Narrated by: Glen McCready
- Length: 5 hrs and 23 mins
- Unabridged
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There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded. By focusing on management through the eyes of an employee, Julian Birkinshaw gives us insightful and helpful advice on what we might do differently - both as individual managers of others, and as architects of the organizations in which we work. To achieve this, Birkinshaw has spent time working "in the trenches" to remind himself what life as an employee feels like.
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Becoming a Better Boss
- Why Good Management Is so Difficult
- Narrated by: Glen McCready
- Length: 5 hrs and 23 mins
- Release date: 07-29-20
- Language: English
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There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded....
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- By: Monica Wofford
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Unabridged
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We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, commander, organizer, relater, and entertainer, listeners can then devise effective strategies for diffusing unproductive and damaging behavior.
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silly
- By Corey on 12-01-23
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Release date: 07-09-20
- Language: English
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We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story....
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Dealing with Difficult People
- By: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Skip it
- By Tim on 01-12-22
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 05-28-19
- Language: English
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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MI-Lead
- A Leader’s Guide for Difficult Conversations
- By: Elizabeth Jenkins, Brian Kersh, Jason Wilcox
- Narrated by: Virtual Voice
- Length: 2 hrs and 26 mins
- Unabridged
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Effective leadership can be challenging, especially when addressing problematic behaviors with team members. Leaders often struggle with the following questions: How do I manage difficult team member behaviors? Where does taking disciplinary action fit in? When should I just fire my employee? Through many rewarding discussions with leaders, we have had the opportunity to really challenge the notion of “difficult team members”. MI-Lead: A Leader’s Guide for Difficult Conversations serves as a supplement to book one on MI-Lead, Motivational Interviewing for Leadership: MI-Lead, and ...
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MI-Lead
- A Leader’s Guide for Difficult Conversations
- Narrated by: Virtual Voice
- Length: 2 hrs and 26 mins
- Release date: 03-09-24
- Language: English
- Effective leadership can be challenging, especially when addressing problematic behaviors with team members. Leaders often struggle with the ...
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How to Manage Difficult People
- Proven Strategies for Dealing with Challenging Behaviour at Work
- By: Alan Fairweather
- Narrated by: Alan Fairweather
- Length: 4 hrs and 32 mins
- Unabridged
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This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier.
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How to Manage Difficult People
- Proven Strategies for Dealing with Challenging Behaviour at Work
- Narrated by: Alan Fairweather
- Length: 4 hrs and 32 mins
- Release date: 03-22-23
- Language: English
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This book contains some proven techniques for managing yourself, as well as managing difficult people. If you gain a better understanding of yourself, build your confidence, and use these techniques, then you’ll make your life a whole lot easier....
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- By: Nick Robinson
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Unabridged
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This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Release date: 01-30-24
- Language: English
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This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively....
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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I love it, will hear again! gives you structure!
- By HonestBuyer on 03-13-24
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Release date: 04-11-23
- Language: English
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- By: Stephen R. Covey
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Unabridged
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A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.
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Good So Far Except for the Narrator
- By Matthew on 07-20-13
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Release date: 01-31-12
- Language: English
- The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving....
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- By: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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struggled
- By Mcc on 03-17-18
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release date: 12-28-17
- Language: English
- Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers....
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Working with Difficult People
- WorkSmart Series
- By: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Unspecified
- Length: 3 hrs and 1 min
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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working with difficult people.
- By sarah on 08-05-11
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Working with Difficult People
- WorkSmart Series
- Narrated by: Unspecified
- Series: WorkSmart
- Length: 3 hrs and 1 min
- Release date: 09-08-08
- Language: English
- Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time....
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Engagement
- Transforming Difficult Relationships at Work
- By: Lee G Bolman, Joan V Gallos
- Narrated by: Anne Flosnik
- Length: 4 hrs and 54 mins
- Unabridged
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In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress.
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Engagement
- Transforming Difficult Relationships at Work
- Narrated by: Anne Flosnik
- Length: 4 hrs and 54 mins
- Release date: 04-07-17
- Language: English
- Authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive....
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- By: Rory Sullivan
- Narrated by: Stu Royce
- Length: 3 hrs
- Unabridged
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All of us have been in a situation where we have to manage or lead a group of people. No matter if you are the owner of a small startup, a supervisor, or the head of a million dollar company, you know managing a group of people is one of the hardest jobs in the world. Just think about how hard it is to organize and satisfy a whole family on vacation. This should be a piece of cake compared to the challenges someone in a management position is facing. As a higher-up, you don't want to be the authoritarian bad guy everyone uses to point fingers at.
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Managing the Difficult: Zero Tolerance
- Proven Strategies for Dealing with Difficult People
- Narrated by: Stu Royce
- Length: 3 hrs
- Release date: 10-03-19
- Language: English
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How to avoid the number one management problem and never let people take advantage of you again....
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Changing How We Think About Difficult Patients
- A Guide for Physicians and Healthcare Professionals
- By: Joan Naidorf
- Narrated by: Susan Bennett
- Length: 3 hrs and 54 mins
- Unabridged
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Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult." Some studies indicate that physicians identify 15 percent or more of their patients as "difficult." The negative feelings that physicians have toward these patients may lead to frustration, cynicism, and burnout.
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Changing How We Think About Difficult Patients
- A Guide for Physicians and Healthcare Professionals
- Narrated by: Susan Bennett
- Length: 3 hrs and 54 mins
- Release date: 05-17-23
- Language: English
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Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult"....
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