Customer Patients

Product List
    • 3 Lost Keys to Stop the Hemorrhaging, Develop a Bullet-Proof Practice and Grow Your Circle of Loyal Patients
    • By: Jackie Morey
    • Narrated by: Virtual Voice
    • Length: 1 hr
    • Release date: 03-14-25
    • Language: English
    • Not rated yet
    • #1 Amazon Bestselling Book! Don't let your competitors beat you to this powerful, game-changing book! Who Is This For? If you are in business as a ...

    Regular price: $7.00 or 1 credit

    Sale price: $7.00 or 1 credit

    Included in Plus membership
    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 08-03-21
    • Language: English
    • 5 out of 5 stars 3 ratings
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • 20 Secrets to 10X Your CX and Boost Patient Outcomes
    • By: Sean McDade
    • Narrated by: Assaf Cohen
    • Length: 3 hrs and 41 mins
    • Release date: 06-03-22
    • Language: English
    • 5 out of 5 stars 2 ratings
    • Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals....

    Regular price: $15.59 or 1 credit

    Sale price: $15.59 or 1 credit

    • Learn How To Manage Difficult Encounters and Conversations Using the ASK for PARDON Approach
    • By: Maher El Chaar
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 24 mins
    • Release date: 02-16-24
    • Language: English
    • Not rated yet
    • Difficult Encounters is a self-improvement book that describes an innovative technique using the ASK for PARDON stepwise approach for managing ...

    Regular price: $9.99 or 1 credit

    Sale price: $9.99 or 1 credit

    Included in Plus membership
    • How to Build Superior Patient Experience the Cleveland Clinic Way
    • By: James Merlino
    • Narrated by: Tim Lundeen
    • Length: 10 hrs and 21 mins
    • Release date: 07-28-21
    • Language: English
    • 4 out of 5 stars 1 rating
    • Service Fanatics reveals the strategies and tactics the Cleveland Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

    • Trench-Tested Tools to Thrive Under Pressure
    • By: Dan Diamond
    • Narrated by: Virtual Voice
    • Length: 2 hrs and 44 mins
    • Release date: 04-02-25
    • Language: English
    • Not rated yet
    • You don’t need an earthquake to have a disaster. Many industries are in a state of tremendous turmoil and some will not survive the change. And ...

    Regular price: $14.99 or 1 credit

    Sale price: $14.99 or 1 credit

  • Regular price: $13.96 or 1 credit

    Sale price: $13.96 or 1 credit

    • How to Build Superior Patient Experience the Cleveland Clinic Way
    • By: James Merlino
    • Narrated by: Tim Lundeen
    • Length: 10 hrs and 21 mins
    • Release date: 07-28-21
    • Language: English
    • Not rated yet
    • Service Fanatics reveals the strategies and tactics the Cleveland Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience....

    Regular price: $20.99 or 1 credit

    Sale price: $20.99 or 1 credit

  • Regular price: $3.95 or 1 credit

    Sale price: $3.95 or 1 credit

    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 08-03-21
    • Language: English
    • Not rated yet
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Regular price: $17.49 or 1 credit

    Sale price: $17.49 or 1 credit

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