Customer Patients
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How To Stop Losing Patients NOW
- 3 Lost Keys to Stop the Hemorrhaging, Develop a Bullet-Proof Practice and Grow Your Circle of Loyal Patients
- By: Jackie Morey
- Narrated by: Virtual Voice
- Length: 1 hr
- Unabridged
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#1 Amazon Bestselling Book! Don't let your competitors beat you to this powerful, game-changing book! Who Is This For? If you are in business as a Healthcare Provider, a Medical Clinic, a Diagnostic Center, a Healthcare Manager, a Front Office Team Member, Back Office Medical Assistant, Supervisor, Medical Biller, or someone who interacts directly with patients, AND… • You’re sick and tired of losing valuable patients • You’ve had enough of the gut-wrenching stress and dejection every time patients leave your practice • You want to halt the trend of finding out that your angry ...
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How To Stop Losing Patients NOW
- 3 Lost Keys to Stop the Hemorrhaging, Develop a Bullet-Proof Practice and Grow Your Circle of Loyal Patients
- Narrated by: Virtual Voice
- Length: 1 hr
- Release date: 03-14-25
- Language: English
- #1 Amazon Bestselling Book! Don't let your competitors beat you to this powerful, game-changing book! Who Is This For? If you are in business as a ...
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Communication Rx
- Transforming Healthcare Through Relationship-Centered Communication
- By: Calvin L. Chou, Laura Cooley
- Narrated by: Neal Vickers
- Length: 7 hrs and 52 mins
- Unabridged
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Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.
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Communication Rx
- Transforming Healthcare Through Relationship-Centered Communication
- Narrated by: Neal Vickers
- Length: 7 hrs and 52 mins
- Release date: 08-03-21
- Language: English
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Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....
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Pharma Customer Experience
- 20 Secrets to 10X Your CX and Boost Patient Outcomes
- By: Sean McDade
- Narrated by: Assaf Cohen
- Length: 3 hrs and 41 mins
- Unabridged
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Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals.
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Excellent read for many Pharma Exec considering a PSP program
- By Peter on 02-20-23
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Pharma Customer Experience
- 20 Secrets to 10X Your CX and Boost Patient Outcomes
- Narrated by: Assaf Cohen
- Length: 3 hrs and 41 mins
- Release date: 06-03-22
- Language: English
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Pharma Customer Experience reveals twenty secrets that pharmaceutical and biotechnology companies are using today to connect emotionally with their customers—both patients and healthcare professionals....
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Difficult Encounters
- Learn How To Manage Difficult Encounters and Conversations Using the ASK for PARDON Approach
- By: Maher El Chaar
- Narrated by: Virtual Voice
- Length: 2 hrs and 24 mins
- Unabridged
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Difficult Encounters is a self-improvement book that describes an innovative technique using the ASK for PARDON stepwise approach for managing difficult encounters and taking care of dissatisfied patients in the healthcare sector. The book provides powerful skills that lead to productive and successful encounters with patients using a new engaging and humane approach that is applicable in emotionally charged and high-stakes encounters. In this book you will learn how to build bridges with your patients and develop successful relationships. The book will also help you develop an effective ...
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Difficult Encounters
- Learn How To Manage Difficult Encounters and Conversations Using the ASK for PARDON Approach
- Narrated by: Virtual Voice
- Length: 2 hrs and 24 mins
- Release date: 02-16-24
- Language: English
- Difficult Encounters is a self-improvement book that describes an innovative technique using the ASK for PARDON stepwise approach for managing ...
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Service Fanatics
- How to Build Superior Patient Experience the Cleveland Clinic Way
- By: James Merlino
- Narrated by: Tim Lundeen
- Length: 10 hrs and 21 mins
- Unabridged
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Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience.
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Service Fanatics
- How to Build Superior Patient Experience the Cleveland Clinic Way
- Narrated by: Tim Lundeen
- Length: 10 hrs and 21 mins
- Release date: 07-28-21
- Language: English
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Service Fanatics reveals the strategies and tactics the Cleveland Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience....
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Beyond Resilience
- Trench-Tested Tools to Thrive Under Pressure
- By: Dan Diamond
- Narrated by: Virtual Voice
- Length: 2 hrs and 44 mins
- Unabridged
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You don’t need an earthquake to have a disaster. Many industries are in a state of tremendous turmoil and some will not survive the change. And yet, this is a time of extraordinary opportunity for individuals and organizations that can adapt, engage and innovate. Mere resilience is no longer enough. Are you ready to thrive? Inspired by challenges faced by the health care industry, but applicable to any organization, Beyond Resilience will show you how to transform: confusion into clarity, adversity into opportunity, pressure into productivity and the indescribable mess of disaster into ...
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Beyond Resilience
- Trench-Tested Tools to Thrive Under Pressure
- Narrated by: Virtual Voice
- Length: 2 hrs and 44 mins
- Release date: 04-02-25
- Language: English
- You don’t need an earthquake to have a disaster. Many industries are in a state of tremendous turmoil and some will not survive the change. And ...
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Survival Spanish for Pharmacists
- By: Myelita Melton
- Narrated by: Myelita Melton
- Length: 57 mins
- Abridged
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This Survival Spanish for Pharmacists audio is designed to give you the Spanish skills you need to communicate more effectively with today's increasing number of Spanish-speaking customers. Vocabulary for this audio was suggested by thousands of pharmacists and pharmacy technicians.
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Survival Spanish for Pharmacists
- Narrated by: Myelita Melton
- Length: 57 mins
- Release date: 07-24-07
- Language: English
- This Survival Spanish for Pharmacists audio is designed to give you the Spanish skills you need to communicate more effectively....
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Service Fanatics
- How to Build Superior Patient Experience the Cleveland Clinic Way
- By: James Merlino
- Narrated by: Tim Lundeen
- Length: 10 hrs and 21 mins
- Unabridged
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Overall
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Performance
-
Story
Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience.
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Service Fanatics
- How to Build Superior Patient Experience the Cleveland Clinic Way
- Narrated by: Tim Lundeen
- Length: 10 hrs and 21 mins
- Release date: 07-28-21
- Language: English
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Service Fanatics reveals the strategies and tactics the Cleveland Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience....
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Customer Care: A Guide to Successful Customer Service
- By: Gavin Llambes
- Narrated by: Gavin Llambes
- Length: 51 mins
- Unabridged
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Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience.
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Great overview
- By InnerBeautyOut on 06-01-21
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Customer Care: A Guide to Successful Customer Service
- Narrated by: Gavin Llambes
- Length: 51 mins
- Release date: 07-25-18
- Language: English
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Gain the tools you need to provide excellent customer service. You will find within easy-to-understand and simple-to-apply techniques for improving your customer's experience....
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Communication Rx
- Transforming Healthcare Through Relationship-Centered Communication
- By: Calvin L. Chou, Laura Cooley
- Narrated by: Neal Vickers
- Length: 7 hrs and 52 mins
- Unabridged
-
Overall
-
Performance
-
Story
Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.
-
Communication Rx
- Transforming Healthcare Through Relationship-Centered Communication
- Narrated by: Neal Vickers
- Length: 7 hrs and 52 mins
- Release date: 08-03-21
- Language: English
-
Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....
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Please try againRegular price: $17.49 or 1 credit
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