Culture Problems

On the eve of America’s 250th anniversary comes a groundbreaking history of patriotism and the question of how to love a country. “Erdozain writes with a poet’s concision but a maximalist’s zeal, leaving no room in his historical account for any doubt that American exceptionalism has...

For coaches who want to transform lives, this updated bestselling guide reveals how reflective inquiry—not just asking questions—creates breakthrough moments that AI can never replicate. In this powerful second edition, ICF global past president Marcia Reynolds shows why reflecting clients'...

NEW YORK TIMES BESTSELLER Change can begin right now. Learn to bring about dynamic personal growth using five uniquely effective tools—from psychotherapist Barry Michels and psychiatrist Phil Stutz, subject of the Netflix documentary Stutz. “These tools are emotional game changers. They...

Read by the author. Compelling answers to your biggest questions about life. The Western world faces unprecedented levels of depression, anxiety, and loneliness. Despite advancements in wealth, knowledge, and longevity of life, many feel their lives lack significance, leading to a deep longing...

We drink it, celebrate with it, and barely question it—but what is alcohol really doing to us? This program is read by the author. Drinking alcohol can be fun; its chemical effects on our brain are fundamentally pleasurable, and it can have social benefits. Alcohol may also help us forget the...

From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems...

A sharp, hilarious essay collection from the creators of Black Nerd Problems, this pop culture manifesto celebrates fandom and representation through a bold Black perspective that “will fill you with joy and give you hope for the future of geek culture” (Ernest Cline, #1 New York Times...

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.

Former WWE head writer Brian Gewirtz brings readers behind the scenes for an unprecedented look at the chaotic, surreal, unbelievable backstage world of the WWE. With untold stories from a career spanning over 15 years and featuring the biggest names and controversial moments in wrestling...

What if Basil Fawlty ran your customer service helpline? What if Mr Bean was stuck in your hybrid meeting? What if Darth Vader had to queue in the rain at Waitrose? In Very British Problems: How the World’s Favourite Characters Survive Britain, some of the most iconic characters from film, TV, books and comics are dropped straight into the glorious chaos of modern British life. From Basil Fawlty, David Brent and Blackadder to Darth Vader, Yoda, Sherlock Holmes and the Sorting Hat, this sharp, witty and very British collection shows how the world’s best-known heroes, villains and legends...

The Indignities of Coach Class, the Torments of Low Thread Count, the Never-Ending Quest for Artisanal Olive Oil, and Other First World Problems David Rakoff’s collection of autobiographical essays, Fraud, established him as one of our funniest, most insightful writers. In Don’t Get Too...

In 2020, an estimated 5.8 million Americans had Alzheimer’s, and more than half a million died because of the disease and its devastating complications. Sixteen million caregivers are responsible for paying as much as half of the $226 billion annual costs of their care. As more people live beyond their 70s and 80s, the number of patients will rise to an estimated 13.8 million by 2025. Part case studies, part meditation on the past, present and future of the disease, The Problem of Alzheimer's traces Alzheimer’s from its beginnings to its recognition as a crisis.  

Paul Kennedy, award-winning author of The Rise and Fall of the Great Powers and one of today’s most renowned historians, now provides a new and unique look at how World War II was won. Engineers of Victory is a fascinating nuts-and-bolts account of the strategic factors that led to Allied victory. Kennedy reveals how the leaders’ grand strategy was carried out by the ordinary soldiers, scientists, engineers, and businessmen responsible for realizing their commanders’ visions of success.

After years of hard work, Mia Tang finally gets to go on vacation with her family - to China! A total dream come true! Mia can't wait to see all her cousins and grandparents again, especially her cousin Shen. As she roams around Beijing, witnessing some of the big changes China's going through, Mia thinks about the changes in her own life.

Six hundred and fifty-seven days ago, Meg Kenyon's father left their home in France to fight for the Allies in World War II, and that was the last time Meg saw him. Recently, she heard he was being held prisoner by the Nazis, a terrible sentence from which Meg fears he'll never return. Suddenly, an impossible chance to save her father falls into Meg's lap. After following a trail of blood in the snow, Meggie finds an injured British spy hiding in her grandmother's barn.

“Brimming with scandal and an equal amount of heart…a sweeping yet intimate look at the lives of some of history’s most notorious figures from Vanderbilts to the Prince of Wales… A must-read.”—Chanel Cleeton, New York Times bestselling author of When We Left Cuba and Next Year in...

Does your business look successful on the outside—but feel chaotic on the inside? Are you stuck in constant firefighting, watching the same problems repeat while people dodge responsibility and culture slowly erodes? Is your culture just dysfunctional enough that everyone's comfortably miserable, too afraid of the change that actually removes the root obstacles? You don’t need another trendy leadership theory. You need something that actually works. Fix your culture and all metrics improve immeasurably.

The original edition of Discipline Without Punishment introduced a positive approach for getting problem employees to meet - and often even exceed - job requirements. The book still delivers on that promise, and in this revised edition, Dick Grote provides new insights, along with sample dialogues, memos, and worksheets.

For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is "culture" so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.

Why does nothing change at work — even after a culture initiative? Culture isn’t what your company says it values. It’s what becomes normal — especially when work gets tense. You can see it in familiar moments: • risks raised late because speaking early isn’t safe • decisions revisited because ownership wasn’t clear • “urgent” work appearing at the last minute • the same mistakes repeating after every post-mortem • meetings where everyone agrees and nothing changes If you’ve ever sat through a values rollout, culture presentation, or behavior expectations ...