Culture Problems

For coaches who want to transform lives, this updated bestselling guide reveals how reflective inquiry—not just asking questions—creates breakthrough moments that AI can never replicate. In this powerful second edition, ICF global past president Marcia Reynolds shows why reflecting clients'...

What if Basil Fawlty ran your customer service helpline? What if Mr Bean was stuck in your hybrid meeting? What if Darth Vader had to queue in the rain at Waitrose? In Very British Problems: How the World’s Favourite Characters Survive Britain, some of the most iconic characters from film, TV, books and comics are dropped straight into the glorious chaos of modern British life. From Basil Fawlty, David Brent and Blackadder to Darth Vader, Yoda, Sherlock Holmes and the Sorting Hat, this sharp, witty and very British collection shows how the world’s best-known heroes, villains and legends...

Culture does not decline through announcements. It changes through behavior. Standards are not removed. They are adjusted quietly inside teams. Deadlines are missed without consequence. Underperformance is discussed but not corrected. High performers compensate for others. Difficult conversations are postponed. Nothing appears broken. But inside the team, something has already shifted. In The Hidden Culture Mistakes That Erode Performance, Amit Dharmendra Singh examines how everyday team behaviors gradually redefine standards, accountability, and performance. This book focuses on what ...

Read by the author. Compelling answers to your biggest questions about life. The Western world faces unprecedented levels of depression, anxiety, and loneliness. Despite advancements in wealth, knowledge, and longevity of life, many feel their lives lack significance, leading to a deep longing...

In 2020, an estimated 5.8 million Americans had Alzheimer’s, and more than half a million died because of the disease and its devastating complications. Sixteen million caregivers are responsible for paying as much as half of the $226 billion annual costs of their care. As more people live beyond their 70s and 80s, the number of patients will rise to an estimated 13.8 million by 2025. Part case studies, part meditation on the past, present and future of the disease, The Problem of Alzheimer's traces Alzheimer’s from its beginnings to its recognition as a crisis.  

NEW YORK TIMES BESTSELLER Change can begin right now. Learn to bring about dynamic personal growth using five uniquely effective tools—from psychotherapist Barry Michels and psychiatrist Phil Stutz, subject of the Netflix documentary Stutz. “These tools are emotional game changers. They...

A sharp, hilarious essay collection from the creators of Black Nerd Problems, this pop culture manifesto celebrates fandom and representation through a bold Black perspective that “will fill you with joy and give you hope for the future of geek culture” (Ernest Cline, #1 New York Times...

The Indignities of Coach Class, the Torments of Low Thread Count, the Never-Ending Quest for Artisanal Olive Oil, and Other First World Problems David Rakoff’s collection of autobiographical essays, Fraud, established him as one of our funniest, most insightful writers. In Don’t Get Too...

On the eve of America’s 250th anniversary comes a groundbreaking history of patriotism and the question of how to love a country. “Erdozain writes with a poet’s concision but a maximalist’s zeal, leaving no room in his historical account for any doubt that American exceptionalism has...

Six hundred and fifty-seven days ago, Meg Kenyon's father left their home in France to fight for the Allies in World War II, and that was the last time Meg saw him. Recently, she heard he was being held prisoner by the Nazis, a terrible sentence from which Meg fears he'll never return. Suddenly, an impossible chance to save her father falls into Meg's lap. After following a trail of blood in the snow, Meggie finds an injured British spy hiding in her grandmother's barn.

From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems...

The original edition of Discipline Without Punishment introduced a positive approach for getting problem employees to meet - and often even exceed - job requirements. The book still delivers on that promise, and in this revised edition, Dick Grote provides new insights, along with sample dialogues, memos, and worksheets.

Former WWE head writer Brian Gewirtz brings readers behind the scenes for an unprecedented look at the chaotic, surreal, unbelievable backstage world of the WWE. With untold stories from a career spanning over 15 years and featuring the biggest names and controversial moments in wrestling...

Paul Kennedy, award-winning author of The Rise and Fall of the Great Powers and one of today’s most renowned historians, now provides a new and unique look at how World War II was won. Engineers of Victory is a fascinating nuts-and-bolts account of the strategic factors that led to Allied victory. Kennedy reveals how the leaders’ grand strategy was carried out by the ordinary soldiers, scientists, engineers, and businessmen responsible for realizing their commanders’ visions of success.

Berlin, November 1943. With bombing raids commencing, the city is blanketed by explosions. Siblings Gerta and Max Hoffmann live a surprisingly carefree childhood amid the raids. Berlin is a city going about its business, even as it's attacked almost nightly. But one night, the air raid sirens wail, and the Hoffmanns' neighborhood is hit. A mortally wounded man comes to their door, begging to be let in. He asks for Karl Hoffmann, their father. Gerta and Max watch as Karl tries in vain to save the man's life.

“Brimming with scandal and an equal amount of heart…a sweeping yet intimate look at the lives of some of history’s most notorious figures from Vanderbilts to the Prince of Wales… A must-read.”—Chanel Cleeton, New York Times bestselling author of When We Left Cuba and Next Year in...

We drink it, celebrate with it, and barely question it—but what is alcohol really doing to us? This program is read by the author. Drinking alcohol can be fun; its chemical effects on our brain are fundamentally pleasurable, and it can have social benefits. Alcohol may also help us forget the...

Under the aegis of machine learning in our data-driven machine age, computers are programming themselves and learning about - and solving - an extraordinary range of problems, from the mundane to the most daunting. Today it is machine learning programs that enable Amazon and Netflix to predict what users will like, Apple to power Siri's ability to understand voices, and Google to pilot cars.

In his meteoric, 13-year rise to fame, Dr. Martin Luther King Jr. led a mass movement for civil rights - with his relentless peaceful, non-violent protests, public demonstrations, and eloquent speeches. But as violent threats cast a dark shadow over Dr. King's life, Swanson hones in on James Earl Ray, a bizarre, racist prison escapee who tragically ends King's life.

Does your business look successful on the outside—but feel chaotic on the inside? Are you stuck in constant firefighting, watching the same problems repeat while people dodge responsibility and culture slowly erodes? Is your culture just dysfunctional enough that everyone's comfortably miserable, too afraid of the change that actually removes the root obstacles? You don’t need another trendy leadership theory. You need something that actually works. Fix your culture and all metrics improve immeasurably.