Automotive Management

#1 New York Times Bestseller New York Times Readers’ Pick: Top 100 Books of the 21st Century The Summer Reading Pick for President Barack Obama and Bill Gates Official U.S. edition From renowned historian Yuval Noah Harari comes a groundbreaking narrative of humanity’s creation and...

This audiobook presents a framework for service management called the integral service management framework (ISMF), which adds multiple perspectives to traditional service management that have not been emphasized sufficiently elsewhere.

“Nothing happens until somebody sells something.” This is a quote attributed to many successful leaders from Henry Ford to Peter Drucker; and it’s a quote that should drive the priorities of your business. This book was written for those personally leading sales teams and for every leader who has salespeople anywhere in their organizational chart. This includes owners, company presidents, vice presidents, general managers, and everyone else with “manager” in their title. Ridiculously Simple Sales Management lays out, in plain language, everything a sales leader needs to quickly ...

Dealers aren't making as much profit from new and used vehicle sales as they used to. Variable margins and sales volumes are under growing pressure, and many dealers are looking to fixed operations for additional growth. Yet many dealers simply aren't ready or able to profitably and properly grow their service business. Many don't understand how much the expectations of today's service customers have changed. Reviewing dealer case studies and automotive research, Fast Lane helps dealers recognize retention problems and how to change their thinking and processes.

Looking to save money on car repairs? Look no further than The Car Repair Manual Book: A Step-By-Step Guide to Maintaining and Fixing Your Vehicle by Jack Manhire. This comprehensive guide offers a wealth of information on everything you need to know to keep your car running smoothly, no matter what make or model.

Consumers are dissatisfied with the sales process in brick and mortar dealerships and that is the driving force behind the rise of Carvana and other industry disrupters. However, it is not too late to fix the way car dealerships operate and improve their reputation. Car Business 101 highlights irrational and counterproductive behavior that car dealers engage in on a daily basis. If you own or work in a car dealership it will be easy to recognize insanity that goes on in Sales, F&I, BDC, HR, and the Parts & Service departments.

Since writing my first book Success in Auto Body and Collision Shop management much has changed in my career and in the industry itself. In this my second book I look at things more from the perspective of a regional or district manager or above who is engaged in multi-unit management. Starting off with belief and vision and then spending many pages on leadership. The older I get, the more I am convinced that success for yourself and for your team comes down to leadership. It comes down to you. Unfortunately, that is exactly what we are lacking in much of our world today. It is my hope that...

Anyone that has been a service manager knows the job is incredibly stressful. I discovered that I could manage my stress level and generate amazing net profit by always keeping a finger on the pulse of the drive-through. You can turn your service lane into a profitable, minimally stressful environment you can be proud of, and "Gold Standard Service Advisors" are the key to it all.

Unlock the Full Potential of Your Car: From Basics to Advanced Tuning Whether you're a beginner or an experienced enthusiast, Complete Car Tuning & Performance Guide gives you everything you need to enhance your car's performance, comfort, and style. Drawing from over two decades of hands-on tuning experience and professional engineering knowledge, this book blends technical accuracy with practical, real-world advice. Inside this comprehensive guide, you'll discover: Engine performance essentials: air intake, spark plugs, headers, and exhaust systems ECU remaps, CVT tuning, and gearbox ...

In early 1990s Detroit, Fairlane Tool and Manufacturing Company thrives despite competing with huge publicly traded automotive parts suppliers. The company's young management team and collaborative corporate culture make it a wonderful place to work until unforeseen events change the company's work environment and threatens its very existence. Seen from the eyes of those affected, Tool & Die is a story of the loves, lives, deaths and sometimes steamy romances of the people involved.

From looms to lean: how Toyota rewired manufacturing—and what you can apply today. A Brief History of the Toyota Production System is a fast, visual guide to the ideas that transformed a small Japanese loom works into one of the world’s most consistently profitable automakers. In under two hours of reading you’ll see how Sakichi Toyoda’s stop-the-loom insight evolved—through Kiichiro Toyoda and Taiichi Ohno—into the full Toyota Production System (TPS): a socio-technical approach that marries quality, flow, and respect for people. Inside you’ll learn: The TPS “House”: goals...

Modern engines are no longer controlled by purely mechanical systems. Today’s vehicles rely on sophisticated Engine Control Units (ECUs) that manage fuel delivery, ignition timing, boost pressure, emissions, and dozens of sensors in real time. Understanding how these systems work is essential for anyone interested in automotive performance, diagnostics, and tuning. ECU Calibration & Tuning Fundamentals provides a clear and practical introduction to the principles behind modern engine management systems. This book explains how ECUs interpret sensor data, control engine behavior, and ...

Leaders are under increasing pressure to ensure their businesses are gender-balanced and inclusive for the benefit of the economy and society.

Unlock the hidden potential of your engine with nitrous oxide (NOS) systems, one of the most powerful and precise performance enhancers available. This volume provides a comprehensive, engineering-focused guide to safely installing, tuning, and optimizing nitrous systems for maximum performance and reliability. Understand the science of nitrous oxide and how it interacts with modern engines. Learn advanced tuning strategies that integrate nitrous with fuel management, forced induction, and ECU control. Explore reinforced engine components, thermal management, and safety protocols to prevent...

Obersvations from my 25+ years working with car dealers. Keys to turn and profitability in your operation. Ever wonder why you don't seem to have any cash when you seem to be seeing good total grosses? Do you want to know how to improve your inventory turn time? This book can help you to understand the internal factors that are impacting these things.