Mostrando resultados por "Tony Hsieh" en Todas las categorías

Fast-paced and down-to-earth, Delivering Happiness shows how a different kind of corporate culture is a powerful model for achieving success, and concentrating on the happiness of those around you can dramatically increase your own.

Ansley Park is one of Atlanta’s most desirable neighborhoods. But in one mansion, in a teenager’s lavish bedroom, a girl has been savagely murdered. In the hallway, her horrified mother stands amid shattered glass, having killed her daughter’s attacker with her bare hands. Detective Will Trent of the Georgia Bureau of Investigation is here only to do a political favor; the murder site belongs to the Atlanta police. But Trent soon sees something the cops are missing, something in the trail of blood, in a matrix of forensic evidence, and in the eyes of the shell-shocked mother.

On the day after Christmas, head of Department Q, Detective Carl Mørck, finds himself handcuffed in a police car headed for Copenhagen's Vestre prison. After fifteen years, a violent case from his past has caught up with him. Charges of drug trafficking and murder threaten to destroy his life and career. But he is being framed. Someone has a million-dollar bounty on his head to make sure he doesn't talk, putting him in grave danger among the prison's incarcerated criminals and corrupt officers. The question that remains is, Why?

Welcome to Eris: an island with only one house, one inhabitant, one way out. Unreachable from the Scottish mainland for twelve hours each day. Once home to Vanessa: A famous artist whose notoriously unfaithful husband disappeared twenty years ago. Now home to Grace: A solitary creature of the tides, content in her own isolation. But when a shocking discovery is made in an art gallery far away in London, a visitor comes calling. And the secrets of Eris threaten to emerge....

Lila Kennedy has a lot on her plate. A broken marriage, two wayward daughters, a house that is falling apart, and an elderly stepfather who seems to have quietly moved in. Her career is in freefall and her love life is . . . complicated. So when her real dad—a man she has barely seen since he ran off to Hollywood thirty-five years ago—suddenly appears on her doorstep, it feels like the final straw. But it turns out even the family you thought you could never forgive might have something to teach you: about love, and what it actually means to be family.

The third of Judy Garland's five husbands, Sid Luft was the one man in her life who stuck around. He was chiefly responsible for the final act of Judy's meteoric comeback after she was unceremoniously booted off the MGM lot: he produced her iconic, Oscar-nominated vehicle A Star Is Born and expertly shaped her concert career.

Marthe Cohn was a young Jewish woman living just across the German border in France when Hitler rose to power. Her family sheltered Jews fleeing the Nazis, including Jewish children sent away by their terrified parents. But soon her homeland was also under Nazi rule. As the Nazi occupation escalated, Marthe's sister was arrested and sent to Auschwitz and the rest of her family was forced to flee to the south of France. Always a fighter, Marthe joined the French Army and became a member of the intelligence service of the French First Army.

My name is Kvothe. You may have heard of me. So begins a tale told from his own point of view - a story unequaled in fantasy literature. Now in The Wise Man’s Fear, Day Two of The Kingkiller Chronicle, Kvothe takes his first steps on the path of the hero and learns how difficult life can be when a man becomes a legend in his own time.

Best-selling brand expert Marty Neumeier shows you how to make the leap from a company-driven past to the consumer-driven future. You’ll learn how to flip your brand from offering products to offering meaning, from value protection to value creation, from cost-based pricing to relationship pricing, from market segments to brand tribes, and from customer satisfaction to customer empowerment.

This is a tale of sorrow, a tale of survival, a tale of one man's search for meaning in his universe, and how that search, and the indomitable will that drove it, gave birth to a legend.

Andy loves Jen. Jen loved Andy. And he can't work out why she stopped. Now he is. . . Without a home Waiting for his stand-up career to take off Wondering why everyone else around him seems to have grown up while he wasn't looking. Set adrift on the sea of heartbreak, Andy clings to the idea of solving the puzzle of his ruined relationship. Because if he can find the answer to that, then maybe Jen can find her way back to him. But Andy still has a lot to learn, not least his ex-girlfriend's side of the story…

Tony Hsieh’s first successful venture was in middle school, selling personalized buttons. At Harvard, he made a profit compiling and selling study guides. In 1998, Hsieh sold his first company to Microsoft for $265 million. About a decade later, he sold online shoe empire Zappos to Amazon for $1.2 billion. The secret to his success? Making his employees happy. Drawing on interviews with a wide range of people whose lives Hsieh touched, Angel Au-Yeung and David Jeans craft a rich portrait of a man who was plagued by the pressure to succeed but who never lost his generous spirit.

The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.

In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.

Galapagos takes the listener back one million years to AD 1986. A simple vacation cruise suddenly becomes an evolutionary journey. Thanks to an apocalypse, a small group of survivors stranded on the Galapagos Islands are about to become the progenitors of a brave, new, totally different human race. Kurt Vonnegut, America's master satirist, looks at our world and shows us all that is sadly, madly awry - and all that is worth saving.

En El arte de la guerra, Sun Tzu hace análisis detallados y recomendaciones útiles sobre trece temas principales de la estrategia militar: la planeación, el reto, el ataque, el posicionamiento, la dirección, fuerzas y debilidades, las maniobras, la implementación de las tácticas, el avance, el terreno, las fases de una campaña, las armas y el uso de información.

Este libro te revelará por qué algunas personas trabajan menos, ganan más, pagan menos impuestos y se sienten más seguras financieramente que las demás. La respuesta es sencilla: se trata de saber en qué sección del cuadrante del flujo de dinero trabajar y cuándo hacerlo.

Aunque se trate de vender el producto de tu compañía o de venderte a ti mismo la idea de comer sano, todo en la vida puede -y debe- ser tratado como una venta. En Vendes o vendes, Grant Cardone revela las técnicas y los acercamientos necesarios para manejar como experto el arte de vender, en cualquier lugar. Aprenderás cómo manejar el rechazo, revertir las situaciones negativas, acortar los ciclos de venta y garantizar tu grandeza. Cardone también te enseñará los puntos esenciales del éxito:

La Regla de Oro es una disciplina, una suma de actividades, valores e ideas que te lleva a establecer los niveles correctos de acción y pensamiento. Esto es emprender con decisión, convertir el fracaso en una experiencia positiva, impulsar el análisis, el planteamiento claro de los objetivos y ajustar el pensamiento a éxitos extraordinarios.

Scaling Up se enfoca en las cuatro áreas de decisión más importantes que cada empresa debe manejar correctamente: Equipo, Estrategia, Ejecución y Efectivo. El libro incluye una serie de nuevas herramientas, entre las cuales destacan el famoso Plan Estratégico de Una Página y The Rockefeller Habits Execution Checklist™ (Lista de verificación de los Hábitos de Rockefeller), las cuales más de 40000 empresas en todo el mundo han utilizado para lograr una expansión exitosa de sus compañías.

¿Qué pasaría si pudieras cerrar constantemente acuerdos sin recurrir a técnicas anticuadas e ineficaces que crean estrés, pánico, ira, irritación y una serie de otras emociones perturbadoras para clientes? Siempre Se Cierras representa un cambio de paradigma en el arte de cerrar las ventas. Al aplicar las técnicas y herramientas dentro de sus secciones obtendrá sin más clientes, recibir más referencias y ganar más dinero.

Ahora en un solo volumen, la serie best seller 101 de John C. Maxwell de libros de liderazgo que han ayudado a más de un millón de personas a ser mejores líderes. Este libro incluye materiales que, en el estilo de Maxwell, han ayudado a muchos lectores a alcanzar su potencial en cualquier etapa de su carrera. Puede ser considerado como un curso intensivo sobre los fundamentos de liderazgo o como una herramienta práctica para afilar los fundamentos básicos que todo profesional necesita.

Escrita con un estilo de relato de accion, La Meta es la emocionante novela que está transformando el pensamiento de los directivos de todo el mundo occidental. El autor ha sido descrito por la revista Fortune como un "gurú de la industria." Este es un libro para ser recomendado a sus amigos profesionales de la industria - incluso a sus jefes - pero no a sus competidores. Alex Rogo es un "estresado" director de fábrica que intenta desesperadamente mejorar los resultados de la misma, que está abocada al desastre.

¿Qué fue lo que pasó? La vorágine de la urgencia cotidiana acabó devorando el tiempo y la energía que requiere invertir en la ejecución de su estrategia para el día de mañana. Este método le dará una vuelta de tuerca a esta realidad para siempre.

Garry Kasparov, el gran maestro del tablero, explica cómo las soluciones a los problemas cotidianos requieren de las mismas artes y técnicas que el ajedrez: conocimiento, preparación, estrategia y cálculo de las variantes.

Josh Kaufman ha creado su propio negocio, que se basa en condensar los principios básicos del management y hacerlos fácilmente accesibles para todo tipo de profesionales, sea cual sea su nivel de responsabilidad o el sector en que trabajan. En MBA personal comparte con sus oyentes los conceptos esenciales en todas las áreas de la gestión empresarial.

¿Estás lista para desbloquear tu mente millonaria y atraer la abundancia que mereces? Este no es solo un libro sobre dinero. Es un mapa transformador hacia una nueva identidad: la mujer que sabe crear, sostener y disfrutar una vida próspera. En Desbloquea tu Mente Millonaria, Victoria Mills te acompaña paso a paso para romper con los bloqueos mentales, emocionales y espirituales que frenan tu verdadero potencial financiero. Si alguna vez has sentido culpa al cobrar, miedo al éxito o inseguridad al hablar de dinero, este libro fue escrito para ti. Aquí aprenderás a: Reprogramar tu ...

Jugar para ganar describe el enfoque estratégico que A. G. Lafley, en estrecha colaboración con el asesor Roger L. Martin, empleó para duplicar las ventas de Procter & Gamble, cuadruplicar sus ganancias y aumentar su valor de mercado en más de cien mil millones de dólares entre 2000 y 2009. Los líderes de cualquier tipo de organización pueden encontrar aquí una guía eficaz sobre cómo orientar las acciones cotidianas hacia objetivos estratégicos, construidos alrededor de los elementos esenciales, que determinan el éxito de todo negocio: dónde jugar y cómo ganar.