When was the last time you called your client not trying to sell anything?

Most of us tend to trigger client conversations based on revenue trends and sales activities.

How many hunters and farmers will react when their account decreases or increase? If their partner churns?

In today's podcast, we will focus on six crucial internal alerts to focus on the customer journey:

• Live date anniversary

• No activity

• Milestones

• Renewal date

• Last interaction

• New users