Cash Discount ≠ Compliance: Dual Pricing, Debit, and the MATCH Hangover (with Mahdi Hussein, Supersonic POS) (https://supersonicpos.com/)

Ever been told “it’s just a cash discount” only to have a secret shopper’s photos tell a different story? This episode strips the buzzwords down to the brass tacks payments professionals actually live with: the legal and operational differences between dual pricing, cash discounting, and surcharging—and why debit sits in its own lane under Durbin whether your signage acknowledges it or not.

Our guest Mahdi Hussein (Supersonic POS) joins Leo Arzumanyan, Esq., and Jeremy Stock of Global Legal Law Firm, in-studio to connect the dots from family-run C-stores, to building Petro Outlet for cloud price changes and pump-side loyalty, to launching a POS designed to make modern compliance operationally repeatable across everyday merchants.

What really happens when compliance meets the real world

The “cash discount” claim vs. the camera roll: What auditors and secret shoppers actually capture—entry signs, shelf/menu pricing, register signage, and line-level receipts—and why “register-only disclosure” fails.

Debit is not credit: How Durbin and network rules isolate debit from surcharging, common BIN-misclassification pitfalls, and the terminal settings that prevent frontline overrides.

Dual pricing done correctly: Two posted prices everywhere the customer sees a price, consistent with receipts and POS programming—not a fee bolted on at checkout.

Cash discounting done correctly: Posted card price as the standard price; true discount for cash; disclosure where it matters (not just fine print).

MATCH, fraud, and the five-year shadow

Mahdi walks through a hard lesson: a fraudulent merchant account opened in his company’s name triggered a MATCH placement that shut processing down overnight. We unpack:

The paper trail that fixes records (police reports, identity theft affidavits, ISO/acquirer correspondence) and why diligence must be relentless.

How some fraudsters re-file as soon as the five-year term expires, and what monitoring and controls you need to detect and preempt repeat abuse.

Why automated notices and “we’re looking into it” updates don’t undo operational damage when acceptance disappears for weeks.

The new risk stack: compliance risk beside credit risk

State law curveballs vs. network rules: Examples like Minnesota’s higher caps or New York’s two-tier requirements colliding with Visa/Mastercard caps and signage expectations. The default: operate to the strictest overlapping standard.

Fines that stack and escalate: How separate entities with common ownership see assessments multiply; why remediation lag can push penalties from $1,000 to $5,000+ rapidly.

Opaque reporting and “enforcement by screenshot”: How incomplete data invites abuse, and what evidence packets actually de-escalate a case.

POS and program design that actually holds up

BIN-aware configuration: Enforce debit exclusion, hard-cap surcharge percentages by brand, and fail-safe rules that a clerk can’t override.

Receipt and signage automation: Default, non-deletable receipt footers; location-specific sign templates tied to the active pricing model; menu/shelf labels that reflect cash vs. card pricing.

Cost-of-acceptance discipline: Align surcharge/dual pricing amounts to provable acceptance costs; audit monthly so amounts don’t drift out of compliance.



**Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

Visit us today: https://www.globallegallawfirm.com/podcasts/

A payments podcast of Global Legal Law Firm

Taming Chargebacks With Real AI Agentics

Too many merchants breathe easy under legacy chargeback ratios, only to be blindsided when their PSP tightens the screws. We sit down with Ben Herut, co-founder at ChargeFlow, (https://www.chargeflow.io/) to unpack the shift toward post-payment risk and why Visa’s VAMP is forcing acquirers and processors to act earlier—and harder—on portfolio-level exposure. If you rely on card rails for growth, this conversation shows how to protect revenue without clobbering conversions.

We trace Ben Harut’s path from engineering to payments risk and dig into how ChargeFlow uses post-payment data, alerts, and AI-driven workflows to cut chargebacks and protect revenue. We also break down Visa’s VAMP, why PSP thresholds change the game, and how merchants should respond.

• career path from engineering to payments risk
• bank-side underwriting, KYC, fraud and chargebacks
• founding in high-risk and lessons learned
• what ChargeFlow does post-payment and pre-fulfillment
• risk scoring using cross-merchant and outcome data
• handling alerts including TC40 and RDR
• strategies to refund or fight disputes
• AI agents for representment and QA feedback loops
• what VAMP changes for acquirers and PSP thresholds
• portfolio-level risk, BIN pressure, and early enforcement
• why proactive prevention protects processing access

We start with Ben’s journey from electronics engineering to bank-side risk, through launching an EMI in the high-risk space. That experience shapes a practical view: fraud prevention cannot end at authorization. ChargeFlow focuses on the critical window after approval and before fulfillment, where merchants can use post-payment data, cross-merchant signals, and scheme alerts like TC40 and RDR to flag risky orders, request verification, or cancel before losses mount. For digital goods and financial products, we explore how delayed access flows and behavioral patterns unlock smarter decisions than blanket declines.

When disputes hit, evidence wins. Ben explains how AI agents compress months of training into days, assembling compliant, precise representments and feeding results back into models. The goal isn’t buzzword AI; it’s a genetic workflow with guardrails, explainability, and QA loops that cut manual work and raise win rates. We also compare refund-first versus fight-first strategies, and where high-value transactions justify the extra effort.

Then we tackle VAMP’s impact. Even “safe” merchants can trigger portfolio pressure at the BIN level, prompting PSPs to hold payouts, request mitigation plans, or offboard accounts. Understanding tighter PSP thresholds, modeling risk appetite, and staying current with card scheme changes are now core operating skills. Whether you sell physical products or digital access, the path forward is clear: centralize post-payment risk scoring, handle alerts with discipline, and standardize dispute workflows so your team can focus on growth.

If this episode helps clarify your approach to chargebacks, subscribe, share with your ops or finance team, and leave a quick review—what’s your stance today: refund or fight?

**Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

Visit Global Legal Law Firm today:
https://www.globallegallawfirm.com/podcasts/

A payments podcast of Global Legal Law Firm

Surcharging, Dual Pricing, and Debit: The Compliance Traps No One Warns You About

Hidden fees, stacked fines, and a maze of rules—merchant pricing isn’t just a line on a receipt, it’s a legal and operational minefield. We dive into the real differences between dual pricing and cash discounting, why debit transactions should not be treated like credit, and how a simple surcharge can trigger state law violations, card brand penalties, and even deceptive practices claims. Along the way, we share field stories: demand letters over 45 cents, opaque reporting that invites abuse, and fines that stack across separate entities with common ownership.

Global Legal Law Firm team members Christopher Dryden, Leo Arzumanyan, and Jeremy Stock, unpack how dual pricing, cash discounting, and surcharging collide with card brand rules and state laws, and why debit often gets treated unfairly. We share real cases of opaque fines, stacked penalties, and deceptive practices demand letters, then lay out a practical playbook to get compliant and stay there.

• dual pricing versus cash discounting and consumer clarity
• state-by-state rules and conflicting caps
• debit costs and the “actual cost” requirement
• opaque enforcement and reporter abuse
• deceptive practices laws and demand letters
• small merchant burden and stacked fines
• technology limits in POS compliance
• a practical compliance playbook and documentation
• why proactive guidance reduces risk

We walk through a clear framework to cut through the confusion. First, understand what your state actually permits and where those permissions conflict with card brand caps. Second, build a pricing model that reflects “actual cost,” especially for debit, and make sure your disclosures are clear and conspicuous on menus, signs, and receipts. Third, pressure test your POS settings: can it identify card types and apply rules correctly, or will your “simple” setup create non-compliance at scale? Documentation, staff training, and routine audits matter as much as the pricing model itself.

Our goal is to replace guesswork with a practical playbook that reduces risk while maintaining customer trust. Whether you run a single restaurant or manage multiple entities, you’ll learn how to choose between dual pricing and cash discounting, align with the strictest overlapping standard, and prepare for scrutiny from card brands, regulators, and plaintiffs’ attorneys. If you have a story about unclear enforcement or surprising fines, share it with us—we’re collecting real-world cases to push for clarity. If this conversation helps, subscribe, leave a review, and pass it to someone who handles pricing or compliance on your team.

**Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

Visit us today: https://www.globallegallawfirm.com/podcasts/

A payments podcast of Global Legal Law Firm