Episodios

  • VAMP is Here: The Risk Game Just Changed: Are You Ready for Visa's New Rules? | PEP070
    Oct 8 2025

    Q4 is Here. VAMP Is Live. The Risk Game Just Changed.

    Welcome to the new frontier of merchant risk management. With Visa’s Acquirer Monitoring Program (VAMP) now officially live, the underwriting, compliance, and dispute mitigation landscape is shifting fast—and merchants, ISOs, and Payfacs who aren’t already adapting may find themselves in hot water come November.

    In this episode of the Payments Experts Podcast, Matthew Steinbrecher from Sound Commerce (https://sound-commerce.com/) returns to break down what he's seeing across the portfolios before the hammer drops. We dive deep into:

    Tightening CNP underwriting standards

    Why ISOs are requiring RDR & Ethoca enrollment upfront

    And how siloed dispute data across platforms is killing response times, costing everyone margin

    But this isn’t just about hypotheticals. We drop into a real-world Stripe case study that should send a chill through any merchant with recurring revenue:

    7 years of clean processing, low chargeback ratios, and yet—suddenly terminated.
    Funds frozen. Tokens locked. Access cut.
    No refund runway. No warning.

    Is VAMP pressure triggering automated purges? Or are platforms increasingly willing to let algorithms decide who survives, regardless of long-term merchant performance?

    The Critical Risk Management Questions

    Where does the duty of good faith lie when termination is automated?

    If tokens aren’t portable and refund access is blocked, is that risk management—or engineered chargebacks?

    How can ISOs and merchants regain control when everything from dispute visibility to billing mechanics is split across vendors?

    Your Playbook to Stay Ahead

    We don’t just raise red flags—we hand you the map:

    ✅ Monitor TC40s and VAMP metrics in near real-time
    ✅ Track VAMP ratios MID-by-MID, not portfolio-wide
    ✅ Negotiate API-level visibility if your ISO owns the RDR/Ethoca integration
    ✅ Reengineer long-tail service billing to cut refund optics and reduce late chargebacks

    And if you're thinking bigger:

    💡 We outline when to go full Payfac, how to structure a responsible merchant offboarding (hint: token portability + escrow-backed refund flow), and why modular compliance tooling may be your best defense in 2025.

    Who Should Watch?

    ISOs building agent programs or managing large CNP portfolios

    Merchant acquirers seeing dispute ratios creep upward

    SaaS & eComm founders scaling MRR or navigating friendly fraud

    Ops & compliance teams hunting for practical wins before policy hits become brand damage

    This isn’t theory—it’s what's already happening behind the scenes. Stay proactive. Stay protected.

    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    🔗 Subscribe to the Payments Experts Podcast https://www.globallegallawfirm.com/podcasts/
    and leave a review with your biggest VAMP concern—we may tackle it next

    A payments podcast of Global Legal Law Firm

    Más Menos
    25 m
  • Why Smart ISOs Don’t Get Locked In | Build Optionality Into Your Payments Stack with NMI | PEP069
    Oct 1 2025

    NMI’s message is clear: you don’t need to lock into a single processor or bank to scale. With modular tools and real-time control over key systems, ISOs, PayFacs, and software platforms can adapt faster, negotiate stronger, and retain full ownership of their merchant relationships.

    Whether you're building a payments stack from scratch or optimizing your current setup, this conversation offers concrete strategies for preserving optionality, tightening operations, and future-proofing your tech.

    Payments Shouldn’t Feel Like a Marriage You Can’t Leave
    Featuring: Rob Hoblit, CRO at NMI (https://www.nmi.com/)
    Hosts: James Huber (Managing Partner) and Jeremy Stock (Podcast Producer)
    📍 Presented by Global Legal Law Firm

    In this episode:
    We sit down with Rob Hoblit, Chief Revenue Officer of NMI, to explore how payments infrastructure can stay flexible, modular, and future-ready—without locking you into a single processor or bank. Whether you're an ISO, PayFac, or software platform, this conversation covers what it takes to stay in control of your merchant relationships while building toward scale and valuation.

    🔥 Topics Covered:

    NMI’s evolution from gateway to full-stack modular platform

    Tools like Merchant Central, ScanX, and network tokenization

    Transparency in residuals, reporting, and onboarding

    ISO strategy for 500+ MIDs vs. vertical SaaS exits

    Why modular architecture = optionality, higher valuation, lower risk

    💡 Who Should Watch:

    ISOs and agents building long-term book value

    SaaS leaders looking to monetize payments without replatforming

    Processors and PayFacs aiming to offer a stickier, flexible solution

    Fintech developers needing smarter merchant onboarding and oversight

    📊 Takeaway:
    Optionality isn’t just nice to have—it’s the strategy.
    Start with flexibility. Grow with transparency. Scale with control.

    👉 Subscribe for more expert-led conversations on payments, fintech law, and merchant processing.

    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    Visit: https://www.globallegallawfirm.com/podcasts/

    A payments podcast of Global Legal Law Firm

    Más Menos
    17 m
  • Why “Set It and Forget It” Is Costing You in Merchant Processing | Guest Rob Hoblit of NMI | PEP068
    Sep 29 2025

    The rules of payments are changing—often mid-transaction. Are you ready?

    In this episode number 68 of The Payments Experts Podcast, we break down the silent killers of merchant profitability: compliance gaps, outdated integrations, and poorly configured gateway flows. Managing partner of Global Legal Law Firm, James Huber, is joined by NMI (https://www.nmi.com/) Chief Revenue Officer, Rob Hoblit, to discuss how payments professionals can future-proof their merchant portfolios in an ever-evolving regulatory and card brand environment.

    We cover:

    The hidden costs of “set it and forget it” payment stacks

    Why Level 2 and Level 3 data optimizations are underutilized (and how to fix that)

    The realities of surcharging, dual pricing, and state-by-state compliance

    How interoperability—not vendor lock-in—is your best defense against constant rule changes

    What it actually takes to maintain high authorization rates while reducing chargebacks and support friction

    If you’re an ISO, agent, processor, or fintech pro trying to reduce risk, improve interchange qualification, and stay ahead of card brand changes, this conversation is your playbook.

    Listen to the full episode and explore more insights at
    https://www.globallegallawfirm.com/podcasts

    Subscribe for weekly episodes featuring actionable guidance for navigating high-risk merchant services, surcharging regulations, and the future of payments infrastructure.


    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    A payments podcast of Global Legal Law Firm

    Más Menos
    17 m
  • Merchant Processing Gone Wrong: The Legal Risks ISOs Ignore | High-Risk Processing Pitfalls | PEP067
    Sep 23 2025

    Behind the Shutdown: What Every Payments Professional Should Know About Merchant Terminations, Fraud, and Sustainability

    Why do some high-risk merchants process for years while others get shut down overnight—often without warning or explanation? And why are so many payment professionals blindsided when portfolios collapse or lawsuits emerge from deals that looked solid on paper?

    In this episode of The Payments Experts Podcast, Global Legal Law Firm Managing Partners Christopher Dryden and James Huber, along with Chief Operating Officer Jeremy Stock, pull back the curtain on the hidden risks, legal traps, and fraud schemes affecting agents, ISOs, processors, and merchants across the payments ecosystem.

    From ISO Advocates to Merchant Defenders

    The payments landscape has evolved. Where our law firm once primarily represented ISOs and processors, we now find ourselves increasingly defending merchants—many of whom were set up for failure from the start. The most common thread? Merchants signing processor agreements based on price alone, without reviewing key terms, reserve clauses, or termination rights.

    Even large-scale B2B operators processing tens of millions annually often don’t realize that processing terms are negotiable—until their funds are frozen and they're locked out of access with no legal recourse.

    The Dark Side of the Industry: Identity Fraud & Fake Merchants

    We reveal shocking cases from the litigation trenches, including one involving an identity-theft ring run through merchant boarding. Agents were paying hairdressers, personal trainers, and gig workers $500 for their personal info—then opening fake accounts processing millions in transactions.

    One courtroom deposition saw a series of “business owners” take the stand, each testifying they had no idea their identities were used to open merchant accounts. The opposing attorney—realizing the case was unraveling—sweated through his shirt and dismissed the lawsuit on the spot.

    This isn’t rare. It’s happening more often than most in the industry are willing to admit.

    Sustainable Agents vs. Churn-and-Burn Models

    There is a better path forward. The most successful agents we work with aren’t chasing volume—they’re building durable portfolios by matching merchants with appropriate risk partners, vetting compliance, and establishing transparent expectations.

    One seasoned agent told us, “I only have 15 merchants. That’s all I need.” He’s thriving—not because of quantity, but because his relationships are clean, compliant, and long-term.

    What Every Merchant and Payments Partner Must Watch For

    • If your processor won’t clearly define the relationship, it’s a red flag.
    • If you’re boarding merchants without reviewing agreements, you’re inviting liability.
    • If you’re an ISO unaware of who’s underwriting your downstream agents, you’re at risk.

    The tools to succeed are available—banking relationships, contract negotiation, legal oversight—but they require intention. We’ve spent 20 years building these networks to help merchants, ISOs, and agents stay out of court and in business.

    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    Don’t become the next case study in bad processing decisions.
    Subscribe now to The Payments Experts Podcast for real-world insight from attorneys who live and breathe the payments space.

    🔗 Listen here: https://www.globallegallawfirm.com/podcasts/

    A payments podcast of Global Legal Law Firm

    Más Menos
    15 m
  • The Future of Payments Is Stablecoins: Why Merchants and Banks Are Embracing Stability | PEP066
    Sep 18 2025

    Stablecoins & the $27 Trillion Shift: How Digital Dollars Are Reshaping the Payments Industry

    The payments industry is undergoing a seismic transformation—and this time, it’s being led by stablecoins. Once dismissed as fringe crypto experiments, these digitally native assets backed by fiat currencies are now powering over $27 trillion in payment volume annually. And major players—from JP Morgan to Stripe and PayPal—are taking notice.

    In this episode of The Payments Experts Podcast, Global Legal Law Firm Managing Partner Christopher Dryden breaks down what this means for ISOs, PayFacs, fintechs, and merchant service providers navigating the future of money movement with Leo Arzumanyan, transactional attorney, and Jeremy Stock, Chief Operating Officer.

    Why Stablecoins Matter to the Real Payments Economy

    Unlike volatile cryptocurrencies, stablecoins offer near-instant settlement, programmable features, and transaction costs that are a fraction of traditional rails—often just pennies compared to $25–$50 wire transfer fees. As Dryden puts it:

    “The cool thing about stablecoin is it's actually bringing some certainty into cryptocurrency that has never been there.”

    Highlights from This Episode:

    • The Rise of Institutional Adoption: Why banks like JP Morgan are launching their own stablecoins
    • Regulatory Clarity at Last: How the Genius Act has opened the door for enterprise use cases
    • Smart Contracts & Compliance: How blockchain-backed programmable money enables automatic payments with built-in audit trails
    • Stablecoins vs. Crypto Arbitrage: The critical difference in value consistency—and why it matters to merchants, not traders
    • What It Means for ISOs and PayFacs: Opportunities in settlement, remittance, chargeback mitigation, and real-time funding

    Who Should Listen?

    This episode is essential for:

    • ISOs and acquirers curious about next-gen processing rails
    • Fintech founders building money movement platforms
    • Merchant service providers looking to cut costs and offer faster settlement
    • Compliance teams evaluating the transparency advantages of blockchain
    • Developers and operators exploring smart contract automation in payments

    The future of payments is faster, cheaper, and programmable—and stablecoins are leading the charge.
    Subscribe now to The Payments Experts Podcast for real-world analysis at the intersection of law, fintech, and merchant services.

    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    Visit globallegallawfirm.com to learn more.

    A payments podcast of Global Legal Law Firm

    Más Menos
    15 m
  • High-Risk Processing in 2025: Legal Landmines Every Merchant Agent & ISO Should Understand | PEP065
    Sep 15 2025

    The High-Risk Processing Trap: How Merchants Are Getting Exploited

    In the fast-moving world of high-risk payment processing, what looks like a lifeline can quickly turn into a liability. For merchants operating in regulated or fringe industries—think peptides, nootropics, coaching, supplements, adult, or subscription models—finding a processor willing to approve them often feels like a win. But behind that approval, a darker reality is unfolding: frozen funds, surprise fees, and reserve manipulation.

    In this episode of The Payments Experts Podcast, Christopher Dryden and James Huber, Managing Partners at Global Legal Law Firm, Join Director of Operations, Jeremy Stock to expose and explain how high-risk classification has evolved—from a basic ecommerce label into a broader, more dangerous category often shaped by regulatory pressure, brand sensitivity, and chargeback profile.

    Behind the “Approval”: The Mechanics of Exploitation

    We dig into one of the most abusive tactics in high-risk processing: reserve draining. Here's how it works:

    • A processor holds back six or even seven figures in reserves under the guise of chargeback protection.
    • Then, behind the scenes, they initiate repeated debits to closed accounts, triggering $25–$35 rejection fees per failed attempt—all deducted from the merchant’s reserve.
    • Reporting tools are suddenly disabled or restricted, leaving merchants unable to validate charges or defend themselves.

    The result? Thousands in manufactured fees, no visibility, and no clear pathway to recourse.

    An Industry Shaped by Short-Term Thinking

    This isn't just about rogue processors. The entire high-risk ecosystem is suffering from a trust deficit:

    • Sales agents chase fast commissions, not long-term merchant relationships.
    • Banks have pulled back after being burned by bad portfolios and compliance blowouts.
    • Merchants, desperate for approval, often sign without legal review, unaware of the risks embedded in their own agreements.

    With Visa’s Acquirer Monitoring Program (VAMP) taking effect, scrutiny is increasing, and high-risk options may narrow even further. The compliance bar is rising, and processors with poor internal controls—or those exploiting risk merchants—will soon face more pressure from upstream acquirers and card brands.

    What Merchants Should Demand Now

    In this environment, getting approved isn't enough. Merchants must seek out processors and partners who:

    • Maintain direct relationships with sponsor banks
    • Offer transparent reserves and clear reporting
    • Communicate openly when issues arise
    • Allow merchants to defend disputes and access logs in real time

    Long-term survivability in high-risk processing isn’t about finding any approval—it’s about finding the right one.

    If you operate in a high-risk vertical or manage merchants in sensitive industries, this episode delivers hard truths and real strategies for staying protected.
    Listen now on The Payments Experts Podcast, hosted by Christopher Dryden and James Huber, and visit globallegallawfirm.com for legal strategies that keep your processing relationships sustainable—and your funds secure.

    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    A payments podcast of Global Legal Law Firm

    Más Menos
    15 m
  • When The Processor Becomes the Predator: A Legal Wake-Up Call for ISOs Agents and Merchants | PEP064
    Sep 8 2025

    Exposing the Dark Side of Payments: When Processors Turn Predatory

    Behind the polished pitch decks and ISO agreements lies a side of the payments industry few merchants or agents ever see—until it’s too late. In this brutally honest episode of The Payments Experts Podcast, Global Legal Law Firm partners Christopher Dryden and James Huber pull back the curtain on predatory practices, weaponized contracts, and the shocking truth about how processors, not fraudsters, are often the ones doing the most damage.

    The Case That Says It All

    We begin with a real-world story that’s hard to believe—but all too common. A gas station owner in Indiana becomes the target of credit card fraud, does everything by the book—files police reports, accepts chargebacks, and pleads with the processor to block the card.

    Their response? Silence.

    Then came the fines. Then came the residual withholdings. Tens of thousands of dollars gone—no explanation, no recourse, no transparency. This merchant wasn’t dealing with criminals anymore—they were up against their own processor.

    How Card Brand “Compliance” Became a Profit Center

    Our attorneys explain how once-legitimate risk and compliance mechanisms—like chargeback thresholds and fine regimes—have quietly evolved into profit machines. And the enablers? Poorly written contracts, no legal review, and merchant portfolios treated like extractable assets, not partnerships.

    As Warren Buffett once said, "You can’t make a good deal with bad people." And in payments, even the best contract won’t save you if you’re dealing with parties who weaponize the legal system as a business strategy.

    MATCH List Removal: Legal Pressure That Works

    We also shine a light on the increasingly aggressive use of MATCH list placements—a tactic that can instantly cripple a merchant’s ability to process payments. But there’s hope: litigation is proving to be one of the few reliable paths to removal, and our success rates are climbing. It’s expensive, emotionally draining, and slow—but it works.

    Who Needs to Hear This Episode?

    • Merchants evaluating processing relationships or considering high-risk categories
    • ISOs and agents building portfolios they want to protect
    • Fintech operators and PayFacs navigating their legal exposure
    • Anyone who thinks their processor is “the partner” in the relationship

    Don’t wait until it’s your business on the chopping block. Tune in and learn how to protect yourself—before you're the next cautionary tale.

    Subscribe now to The Payments Experts Podcast and visit globallegallawfirm.com for legal strategies that protect your business from the fine print few people read—until it’s too late.

    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    Visit Global Legal Law Firm today: https://www.globallegallawfirm.com/podcasts/

    A payments podcast of Global Legal Law Firm

    Más Menos
    14 m
  • Super ISOs Are Taking Over Payments—Is the Old Model Dead? | New Payments Power Structure | PEP063
    Sep 3 2025

    Super ISOs Are Reshaping the Payments Industry—Are You Keeping Up?

    The payment processing landscape has undergone a dramatic transformation. What was once a top-down ecosystem dominated by acquiring banks and processors is now increasingly driven by a new force: Super ISOs. These fast-moving, well-capitalized organizations are effectively operating as mini-processors, and they’re rewriting the rules of how merchant services are delivered and scaled.

    In this episode of The Payments Experts Podcast, produced by Global Legal Law Firm (https://www.globallegallawfirm.com/podcasts/), Managing Partners James Huber and Christopher Dryden sit down with Director of Operations Jeremy Stock to break down how Super ISOs have flipped the traditional model—cutting out middle layers, forging direct relationships with sponsor banks and card brands, and offering agents more flexibility, fewer restrictions, and better economics.

    Key Discussion Points:

    • Why Going Registered Isn’t the Endgame Anymore:
      Unless you're boarding 500+ deals a month, becoming a registered ISO might not be the smartest path. Super ISOs offer pricing, support, and tech infrastructure most mid-size players simply can’t match.
    • Processor Politics and the $4M Surprise:
      Learn how even top-tier ISOs are being blindsided by sudden clawbacks, policy changes, and one-sided amendments—like the now-infamous $4 million repayment demand from CardConnect.
    • Legal Landmines Around Agent Classification:
      The blurred lines between independent contractors and de facto employees are exposing ISOs and MSPs to serious liability—especially when agents leave and take portfolios with them.
    • The Unregulated Agent Problem:
      Without a formal “bad agent list,” problematic agents who repeatedly flip merchants continue to wreak havoc—raising compliance, brand, and portfolio stability concerns.

    Whether you're scaling your ISO, building a PayFac, or working as a seasoned agent, this episode delivers insider legal and strategic insights to help you stay competitive and compliant in this fast-changing environment.

    Ready to navigate the modern payments landscape with confidence? Subscribe to The Payments Experts Podcast and visit globallegallawfirm.com to learn more.

    **Matters discussed are all opinions and do not constitute legal advice. All events or likeness to real people and events is a coincidence.**

    A payments podcast of Global Legal Law Firm

    Más Menos
    11 m