The absolutely essential topic of enhancing service and adding value with clients is not only increasingly critical in today's competitive market, it’s also the focus for today’s crucial episode. Reflecting upon what they are seeing among agents these days, Matt and Garrett have chosen to discuss the importance of transitioning from traditional sales-driven tactics to Ninja’s service-oriented approach that prioritizes empathy, detailed planning, and client care. They explore the transformative impact of exceptional service on real estate transactions, illustrating through anecdotes how real estate agents can significantly enhance their client interactions and outcomes by focusing on the clients' needs and experiences rather than on closing deals.

Our hosts go on to offer practical strategies for real estate professionals to elevate their service levels, even in challenging market conditions. Key points discussed include joining the Ninja Selling Podcast Facebook group for community engagement and idea exchange, the importance of asking thoughtful questions to understand client needs, and real-world examples of clients expressing appreciation for enhanced services. The episode encourages agents to adopt a consultative approach that fosters long-term client relationships and to view themselves as facilitators of smooth transactions, not just salespeople. This shift not only differentiates agents in the market but also opens up opportunities for building lasting relationships, truly adding value that transcends the mere act of selling.

As mentioned above, so many great ideas and some powerful community engagement can be found by joining the close to 16000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.

Episode Highlights:

• Boosting client service

• The power of questions

• Celebrating client satisfaction

• From sales to service

• Empathy in real estate

• Redefining the agent's role

• Client-centric strategies

Quotes:

"This is a crucial topic, particularly right now in this environment, that we're going to get to go down."

"How do I take care of my people better? How am I going to handle this time right now to raise my level of service that I'm providing?"

"I mean, this is a service industry. And yes, we're called salespeople because a component of what realtors do is selling and negotiating. But the primary thing that we do is we serve buyers and sellers."

"People want this. They want somebody to take care of them. They want somebody who cares.”

Links:

www.TheNinjaSellingPodcast.com

Email us at TSW@TheNinjaSellingPodcast.com

Leave a voicemail at (208) MY-NINJA

Ninja Selling

www.NinjaSelling.com

@ninjasellingofficial

Ninja Coaching:

www.NinjaCoaching.com

@ninja.coaching

Ninja Events

www.NinjaSelling.com/Events

Garrett

garrett@ninjacoaching.com

@ninjaredding

Matt

matt@ninjacoaching.com

@matthewjbonelli

The Ninja Selling Podcast Facebook Group

Ninja Coaching Book Study

Ninja Mastery

Ninja Selling by Larry Kendall

As they join everyone else everywhere in waiting and watching to see what exactly is going to happen with the recently announced settlement, Matt and Garrett explore some innovative approaches, strategic partnerships, and opportunities to experiment that this recent development in the real estate world presents. Together, they unpack some creative solutions highlighting the power of thinking outside the box and embracing a growth mindset for exceptional client results.

Our hosts detail how, by focusing on community (like the vibrant Ninja Selling group) and adapting to new market realities, agents can stay ahead of the curve. They emphasize the importance of a forward-thinking approach and surrounding yourself with like-minded professionals, noting that collaboration and leveraging collective knowledge are key to crafting winning strategies. Ultimately, today’s podcast champions the idea that real estate professionals can navigate any such challenge that may arise, turn it into an opportunity, and, with creativity, strategic planning, and community engagement, they can not only stand out but also drive remarkable results.

Don’t forget that community can definitely be found by joining the close to 16000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.

Episode Highlights:

• Offering a 4% buyer co-op side to enhance listings and foster competitive advantage

• Incentives used by builders and agents to meet market demands and benefit both buyers and sellers

• The emergence of diverse business models as a response to market changes

• Open discussions on compensation between agents and clients

• Promoting a community of forward-thinking professionals

• The value of documenting and sharing effective strategies

• Not just reacting to market shifts but proactively shaping practices through ingenuity and strategic planning

Quotes:

"There's incredible opportunity out here if we open up our eyes and look around."

"We're watching a lot of agents, a lot of people, that are seeing this as negative. They're looking at this as something that is happening to us."

“I will say I have a lot of great people that I coach that are saying things like, “I'm releasing the energy on it. I'm moving forward with my business. I can't spend any more time worried thinking about it.”

"This is where we really need to own this, going into this marketplace."

“At the end of the day, people will pay for your services. They’ve just got to understand what your services are.”

Links:

www.TheNinjaSellingPodcast.com

Email us at TSW@TheNinjaSellingPodcast.com

Leave a voicemail at (208) MY-NINJA

Ninja Selling

www.NinjaSelling.com

@ninjasellingofficial

Ninja Coaching:

www.NinjaCoaching.com

@ninja.coaching

Ninja Events

www.NinjaSelling.com/Events

Garrett

garrett@ninjacoaching.com

@ninjaredding

Matt

matt@ninjacoaching.com

@matthewjbonelli

The Ninja Selling Podcast Facebook Group

Ninja Coaching Book Study