A high-ranking insurance company executive has a crisis of conscience when he visits a "health exposition" at a fairground in rural Tennessee, where he is shocked to see hundreds of people lined up in the rain to obtain free healthcare in animal stalls at the fairground. Wendell Potter left his job and wrote a book, “Deadly Spin: An Insurance Company Insider Speaks Out on How Corporate PR is Killing Health Care and Deceiving Americans,” which revealed the deceptive practices of major insurance companies to spread disinformation designed to increase their profits. This week, Wendell is launching a coalition of non-profits to advocate for meaningful healthcare finance reform designed to help Americans gain truly affordable coverage. Learn more at wendellpotter.com and centerforhealthanddemocracy.org.

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As a reaction to the less personal world of modern medicine, concierge medicine is an increasingly popular way that doctors are getting in touch with their patients. Michael Tetreault is an expert on this. He is also an author, speaker, and brand strategist, editor in chief of Concierge Medicine Today, co-authored the bestselling book The Doctors Guide to Concierge Medicine. His books are industry bestsellers and are referenced in college classrooms and journals. In this episode we discuss what concierge medicine is, how it can improve patient experience, and even how it improves a physician's enjoyment of their career.

The Take-Away: Making medicine more personal and intimate for a patient has so many benefits to everyone involved, and can improve everyone’s experience of the industry.

Learn more: The Concierge Medicine Forum is a pharmacy conference happening October 21-23 in Atlanta to host speakers discussing new ideas in concierge medicine. You can check out Concierge Medicine’s books and any information concerning Concierge Medicine at https://conciergemedicinetoday.org

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Just in time for the new school year, Dr. Sharon Nachman shares the important information that parents need to know about keeping our children safe from COVID-19. As Chief of the Division of Pediatric Infectious Diseases at Stony Brook Children’s Hospital, Dr. Nachman has been at the forefront of coronavirus care since the beginning of the pandemic. As Associate Dean for Research at Stony Brook University’s Renaissance School of Medicine, she has been an investigator on eight clinical research studies related to COVID-19.

In this episode, we discussed the Delta+ variant, vaccines for children under 12, and more.

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Do you know how to leverage LinkedIn as a professional tool at any stage of your career? Have you had a look at TikTok or dropped in on Clubhouse? This week, we chat with LinkedIn expert Beth Granger about social media, her upcoming LinkedIn Local virtual event, and fundraising for the Leukemia and Lymphoma Society, a cause that is personal for her and one that offers hope to many.

Reach Beth at Beth@bethgranger.com. Learn more about her fundraising event by visiting bit.ly/linkedinlocalisback.

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August is vacation time...but crises don't take a holiday. Enjoy this re-air of an episode from our first season: Crisis Planning with Doug Levy, author of "The Communications Golden Hour."

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Chun Yong is the CEO and Cofounder of Diasyst, a digital health company based in Atlanta, GA. Diasyst provides best-in-class technologies to help healthcare providers deliver cost-effective virtual care to their patients with chronic conditions. The Covid-19 pandemic accelerated the acceptance of remote patient monitoring technology by providers, patients and payers. CMS recently added financial incentives for RPM. Diasyst leverages these to help healthcare organizations operationalize virtual care services, ensuring that their programs become scalable and profitable.

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Have you ever received a surprise medical bill? Were you ever shocked by how much a hospital charged for medical care? Did you ever wonder why hospital prices vary widely from facility to facility, and sometimes from patient to patient? Cynthia Fisher is a life sciences entrepreneur and investor who was so disturbed seeing friends and acquaintances facing financial ruin due to outrageous medical bills that she founded a non-profit organization to advocate for patient rights. Her organization, Patient Rights Advocate, has a dual mission of helping consumers comparison shop for medical care and fight onerous bills, while lobbying the federal government to require price transparency by hospitals. In this episode, she shares tips that every patient or would-be patient needs to know.

The Take-Away: There is still a lot of work to be done but a lot of progress is being made to hold hospitals accountable and establish a competitive market with fair prices in today’s healthcare world.

Learn more: Go to https://www.patientrightsadvocate.org/ to learn more, comment, and support and make your voice heard!

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Whitney Namm Pollack is Executive Director of Project Sunshine, a non-profit organization that harnesses the power of play to support the psychosocial and developmental needs of children and their families as they face medical challenges. In this episode of Healthcare Confidential, she talks how the organization innovated during the pandemic and how it uses technology to overcome the isolation that affects many children who are dealing with illness and hospital stays.

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