There's a new brand of influencer. Faceless creators wield their influence while never appearing on camera, while VTubers -- virtual YouTubers -- employ AI-generated avatars instead of showing their faces. This is no flash-in-the-pan trend. One network of faceless creators grew from 5,000 to 21,000 creators in just three months, with some raking in as much as $40,000 per month from brands eager to add their content to the mix. There are numerous reasons this shift is happening, from social networks like TikTok elevating its algorithm over follower counts (enabling someone with few followers to see a post go viral) to the ability for brands to pay for performance instead of impressions. In this short midweek episode, Neville and Shel look at the pros and cons of faceless creators.
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The post FIR #471: Can You Be Influential and Anonymous at the Same Time? appeared first on FIR Podcast Network.

How do we prove the real value of communication in an age of fragmented media, AI-driven analysis, and relentless demand for results? In this episode of FIR Interviews, we talk with Richard Bagnall, chair of AMEC, the International Association for the Measurement and Evaluation of Communication, and a global authority on comms measurement, about the newly released Barcelona Principles 4.0 – the most comprehensive update yet to the world’s leading framework for communication neasurement and evaluation.

From embracing transparency, ethics, and impact, to the contentious advertising value equivalents (AVEs) metric, this conversation is a must-listen for anyone serious about elevating the role of communication in modern organisations.

The conversation centres on Richard's insights into the thinking behind the update, what has changed since version 3.0, and why these principles matter more than ever in a fast-evolving media and technology landscape.

Among the key themes discussed:
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Copyright challenges and intellectual property issues are consistently recognized as a serious, top-tier concern when it comes to Artificial Intelligence (AI). It may not be the top concern — that's usually related to fake news and the trustworthiness of content, followed by privacy concerns — but many creators are upset and worried about the integrity of their work when it's used as fodder for new training models. The courts will inevitably weigh in — in fact, one already has, with a federal court ruling in Anthropic's favor, asserting that its use of authors' books without compensation constitutes fair use due to the transformative nature of what Claude, Anthropic's LLM, does with them.

More lawsuits and more rulings are indeed coming, and legislation and regulation are also likely. However, Creative Commons has always preferred a voluntary compliance approach, grounded in a logical framework. In 2004, Creative Commons (under the guidance of Lawrence Lessig, a prominent American academic, attorney, and political activist known for his work on intellectual property law, campaign finance reform, and the social and legal implications of technology) developed such a framework that allowed people publishing on the web to designage how others could use their content. (This podcast is licensed under a Creative Commons attribution/share-alike license.)

Now, Creative Commons is proposing a similar approach to AI, with a framework that would empower creators to signal their preferences for how their content is used and reused. The nascent framework is currently open for public comment. In this brief, midweek episode, Neville and Shel examine the proposal and the role communicators can play in shaping its final form.

Links from this episode:
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The post FIR #470: Creative Commons Proposes an AI Copyright Solution appeared first on FIR Podcast Network.

In this episode, Chip and Gini discuss the challenges of dealing with team members who may not be enthusiastic about the clients or the work your agency is doing.
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The post ALP 275: How to handle your team when they don’t love your clients appeared first on FIR Podcast Network.

In this episode, Chip and Gini discuss how agency owners should handle situations when an employee resigns.
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The post ALP 274: Turning employee departures into opportunities appeared first on FIR Podcast Network.

A growing body of research suggests employees are more disconnected than ever. What are internal communication teams getting wrong? Also in this long-form monthly episode for June 2025:

• Buzzstream interviewed over 150 digital PR pros to assess the state of digital PR. It looks a lot like it did five years ago.
• Social media has overtaken television as Americans' primary source of news.
• Chief Communication Officers are in a precarious position, expected to anticipate and address political and societal upheaval, often sharing information executives don't want to hear.
• Pope Leo XIV has called for an ethical AI framework in a message to tech execs gathering at the Vatican.

In his Tech Report, Dan York looks at Mastodon's updated terms prohibiting AI model training, announcements from TwitchCon, and the impact of Texas's mandatory age verification law on Internet privacy and security.
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The post FIR #469: Is Internal Communication Failing? appeared first on FIR Podcast Network.

In this episode, Chip speaks with Ken Jacobs, principal of Jacobs Consulting and Executive Coaching, about providing constructive feedback to team members.
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The post CWC 111: Providing your team with constructive feedback (featuring Ken Jacobs) appeared first on FIR Podcast Network.

While a company's reputation doesn't appear as a line item on a profit and loss statement or a balance sheet, it is nevertheless a critical intangible asset that significantly influences financial performance and long-term success. A strong positive reputation fosters trust among consumers and B2B customers, leading to increased customer loyalty, premium pricing power, and greater resilience in times of crisis. It also makes the company more attractive to top talent, reducing recruitment costs and improving employee retention. A favorable reputation can also enhance relationships with investors and partners, providing better access to capital and more advantageous business opportunities.

The public relations profession is in the reputation business. Yet there are new threats to reputations that aren't yet on most practitioners' radars -- and if they are, they haven't found their way into plans and strategies. For example, companies that succumbed to political pressure to back away from their DEI commitments have suffered reputational damage, while those that stood by them have seen their reputation scores increase. That may have something to do with general support for DEI, but research found that customers crave consistency from the companies they do business with, and the sudden U-turn away from DEI commitments leadership previously touted was viewed as a failure of integrity.

Add to that the surge of disinformation and job loss AI is already bringing to the business world, and it's clear we're facing a new world of reputation management. In this short midweek episode, Neville and Shel look at some recent research and reports to zero in on the newest reputation challenges and how communicators should face them.
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The post FIR #468: New Threats to Reputation appeared first on FIR Podcast Network.