The CHCG Advantage Podcast By CH Consulting Group cover art

The CHCG Advantage

The CHCG Advantage

By: CH Consulting Group
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The CH Consulting Group Podcast is where business strategy and operational excellence come first. As seasoned business consultants, we help companies optimize performance, reduce costs, and drive ROI—leveraging AI, CX, and contact center strategies as tools for success. With 500+ years of expertise, we bring straight talk on what works in digital transformation, workforce optimization, and technology investments. No fluff, just real insights to help businesses grow and scale.CH Consulting Group Economics
Episodes
  • Private Equity, CX Industry, Trends, AI, and Best Practices with Michael Lamm of Corporate Advisory Group with Michael Lamm of Corporate Advisory Group

    Private Equity, CX Industry, Trends, AI, and Best Practices with Michael Lamm of Corporate Advisory Group with Michael Lamm of Corporate Advisory Group
    Feb 6 2025

    In this engaging and insightful discussion, Michael Lamm of Corporate Advisory Solutions sits down with Christa Heibel, CEO of CH Consulting Group, to unpack the current landscape and future of the CX industry. With the rapid advancement of AI technology, the ongoing shifts in labor markets post-COVID, and the influence of private equity investments, organizations are under pressure to innovate strategically.

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    26 mins
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