Episodios

  • Rethinking Training in the Aquatics Industry
    Jan 21 2026

    Pool Pros text questions here

    In this episode of the Talking Pools podcast, host Natalie Hood engages with Maddie Van Diver, a company trainer and maintenance supervisor at Pool Butler, to discuss the often-overlooked topic of aquatic leadership. They delve into common myths surrounding training and management in the aquatics industry, emphasizing the importance of tailored training programs that cater to individual learning styles and regional differences. Maddie shares her journey from a lifeguard to a leadership role, highlighting the significance of personal connections in training and the necessity of adapting to the unique challenges faced by different facilities. The conversation also touches on the value of young leaders in the industry and the need for a balance between technical skills and business acumen.

    keywords

    aquatic leadership, training programs, pool management, staff development, industry myths, young leaders, personalized training, operational strategy, Pool Butler, aquatics industry

    takeaways

    • Leadership in aquatics is nuanced and requires tailored approaches.
    • Training programs should be individualized, not one-size-fits-all.
    • Understanding the 'why' behind training is crucial for effective learning.
    • Young staff can lead effectively and bring fresh ideas to the table.
    • Personal connections in training foster a supportive learning environment.

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    21 m
  • Andrea's Guide to Pool Filtration
    Jan 20 2026

    Pool Pros text questions here

    • Andrea dives into the essential aspects of pool maintenance, particularly focusing on filtration systems. sHe begins by addressing newcomers to the pool industry, encouraging them to share the episode with others who might benefit from the insights.Andrea introduces a unique analogy, comparing pool filters to kidneys, emphasizing their crucial role in maintaining clean and clear water. sHe outlines the three essential components of a healthy pool: filtration, circulation, and sanitation, and explains how each contributes to the overall quality of the pool water.


    • As the conversation progresses, Andrea elaborates on different types of filters—sand, cartridge, and diatomaceous earth (DE)—detailing their functions, advantages, and maintenance requirements. He shares interesting facts about how these filters work, including the importance of filter cycles and the significance of keeping filters clean. Andrea's engaging style and wealth of knowledge make this episode a valuable resource for both beginners and seasoned pool professionals looking to enhance their understanding of pool filtration systems.

    keywordspool maintenance, filtration systems, pool filters, sand filters, cartridge filters, diatomaceous earth, pool care tips, pool industry, water quality, pool cleaning

    takeaways

    • The filter is essential for clean and clear water.
    • Filtration, circulation, and sanitation are the three key components of a healthy pool.
    • A dirty filter can lead to cloudy water, which is a safety concern.
    • Cartridge filters require less water to clean compared to sand or DE filters.
    • Understanding the filter cycle is crucial for effective pool maintenance.



    Sound Bites

    • "I figured might as well just teach you guys what I know."
    • "The pool is only as clean as the filter."
    • "When the filter is clean, it's the beginning of the cycle."

    Chapters

    00:00Introduction to Pool Cleaning Basics

    01:22Understanding Pool Filters

    03:38Types of Pool Filters

    05:21Filter Media and Particle Size

    08:12The Importance of Filter Cycles

    10:39Cleaning and Maintenance of Filters

    13:01Advanced Filter Technologies

    15:44Conclusion and Key Takeaways

    19:17Understanding Multi-Port Valves

    19:17The Importance of PSI in Pool Maintenance#poolservice #Podcast #swimmingpool #pool #TalkingPoolsPodcast


    Revdup Apparel
    a custom apparel company built for the pool industry. Founded by pool professionals

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    21 m
  • Navigating the Transition: From Service to Retail in the Pool Industry
    Jan 19 2026

    Pool Pros text questions here

    In this episode of Mondays Down Under on the Talking Pools podcast, host Lee, along with Shane from Pukka Pools and industry veteran Peter Legaz, delve into the intricacies of transitioning from service-based businesses to retail in the pool industry. They share personal anecdotes about their journeys, highlighting the natural progression many businesses experience as they expand their service offerings. Lee recounts her unexpected entry into the pool industry, initially starting as a mobile service provider before successfully branching into retail. The discussion emphasizes the importance of understanding customer needs, building strong supplier relationships, and managing data effectively to ensure a smooth transition and sustainable growth.

    The conversation also touches on the evolving landscape of the pool industry, with insights into how businesses can adapt to changing market demands. The trio discusses the significance of data management, the challenges of staffing, and the potential for growth through diversification. They encourage listeners to view the pool and spa industry as a long-term career path, filled with opportunities for professional development and innovation. Overall, the episode serves as a valuable resource for those looking to navigate the complexities of business transitions within the pool sector.


    Keywords

    pool industry, business transition, retail, service business, data management, customer needs, staffing challenges, career opportunities, pool maintenance, entrepreneurship


    Takeaways

    "Moving from a service business to retail is a natural progression."
    "Data is the most valuable part of your business."
    "You should feel comfortable asking for the right advice."
    "The pool and spa industry is a long-term career, not just a short-term job."
    "It's important to have the right systems in place to avoid theft and mismanagement."
    "Building strong relationships with suppliers can help your business thrive."
    "Many pool builders are starting maintenance companies to capture recurring revenue."
    "The job of a service technician is multifaceted and often undervalued."
    "Good service is what customers want, not just the lowest price."
    "You need to sell the industry as a career to attract new talent."


    Sound bites

    "Moving from a service business to retail is a natural progression."
    "Data is the most valuable part of your business."
    "The pool and spa industry is a long-term career, not just a short-term job."


    Chapters

    00:00 Introduction to the Podcast and Guests
    01:02 Transitioning from Service to Retail
    03:28 Personal Journeys in the Pool Industry
    05:42 The Importance of Data Management
    10:49 Challenges in Staffing and Business Operations
    18:53 The Evolving Landscape of Pool Maintenance
    26:07 The Multi

    BufferZone
    BufferZone has been created by a frustrated pool maintenance company

    The Pool Shop Coach
    an online store offering industry-specific business mentoring, coaching, and training programs

    Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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    29 m
  • Color in pool water is a symptom, not a diagnosis
    Jan 16 2026

    Pool Pros text questions here

    In this conversation, Rudy Stankowitz delves into the complexities of pool chemistry, particularly focusing on the role of copper and hydrogen peroxide in water treatment. He revisits a previous episode on ORP (Oxidation-Reduction Potential) and discusses the implications of misdiagnosing pool issues based on color alone. Stankowitz emphasizes the importance of understanding the underlying chemical conditions rather than relying solely on visual symptoms. He provides insights into how copper behaves in pool water, the effects of pH changes, and the common mistakes made in diagnosing and treating copper stains. The conversation culminates in a call for better questions and a deeper understanding of pool chemistry to improve industry practices.


    Takeaways

    The industry improves by revisiting ideas with better questions.
    Copper chemistry is complex and often misunderstood.
    Color in pool water is a symptom, not a diagnosis.
    Hydrogen peroxide behaves differently than chlorine in pools.
    Misdiagnosing copper as algae can lead to incorrect treatments.
    pH changes can significantly affect copper behavior in water.
    Copper can exist in multiple forms, each with different implications.
    Understanding chemical conditions is crucial for effective pool maintenance.
    ORP readings can be misleading without context.
    Good operators pressure test their explanations rather than protect them.


    Sound bites

    "A green algae pool is cloudy and opaque."
    "Copper can be blue, it can be green."
    "Copper doesn't show up. Copper waits."


    Chapters

    00:00 Introduction and Acknowledgments
    00:19 Revisiting the ORP Episode
    01:25 Understanding Copper Chemistry
    04:38 The Role of Hydrogen Peroxide
    08:50 Misunderstanding Copper in Pools
    14:43 Diagnosing Copper Stains
    19:35 The Effects of pH on Copper
    26:13 Complexities of Copper Staining
    29:50 Conclusion and Key Takeaways

    Support the show

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    Email us: talkingpools@gmail.com

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    40 m
  • Pool Sanitation
    Jan 15 2026

    Pool Pros text questions here

    In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss a range of topics related to pool maintenance, health concerns, and industry practices. Wayne shares his recent health challenges, including a hospitalization due to E. coli, which leads to a discussion on the importance of sanitation in pools, particularly concerning E. coli and Giardia. The hosts emphasize the need for proper chlorine levels and regular shocking of pools to maintain safety. They also delve into the nuances of managing commercial versus residential pools, the significance of trade shows for networking, and the challenges of heating pools in older facilities. The episode concludes with listener engagement and a call to action for feedback and questions.


    Takeaways

    Wayne shares his health challenges and recovery.
    E. coli and Giardia are significant concerns in pool sanitation.
    Proper chlorine levels are crucial for pool safety.
    Regular shocking of pools is necessary to prevent contamination.
    Trade shows are valuable for networking and learning.
    Commercial pool management differs significantly from residential.
    Pool heating can be challenging, especially in older facilities.
    It's important to vet commercial clients before taking them on.
    Maintaining profitability in the pool business is essential.
    Listener engagement is encouraged for future topics.

    Sound bites

    "We love having you here."
    "You want to make a plan."
    "Turn off the boiler."


    Chapters

    00:00 Welcome Back and Health Updates
    02:58 Understanding E. Coli and Giardia in Pools
    06:00 Sanitation Standards and Pool Maintenance
    08:59 Shocking Pools: Best Practices and Guidelines
    11:54 Navigating Pool Trade Shows and Networking
    14:54 Commercial vs. Residential Pool Management
    17:52 Challenges in Pool Heating and Maintenance
    21:07 Final Thoughts and Listener Engagement

    Support the show

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    Email us: talkingpools@gmail.com

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    1 h y 1 m
  • Western Pool and Spa Show Myths
    Jan 14 2026

    Pool Pros text questions here

    The conversation between Natalie Hood (The Grit Game) and Eric Nielson (The Western Pool and Spa Show) highlights the Western Pool and Spa Show's significance in education, networking, and community building within the pool and spa industry. The speakers debunk common myths about the show, highlighting its inclusivity and global reach. They discuss the importance of continuous education for professionals and the valuable connections made at trade shows. The conversation also touches on the diverse educational offerings available, catering to all levels of expertise, and the show's evolving format to meet industry needs.

    Sound Bites

    • "Networking at trade shows leads to valuable connections."
    • "Attendees come from various states and countries."
    • "Sales reps at the show are often industry experts."

    takeaways

    • The Western Pool and Spa Show is not just for service professionals.
    • Education is a crucial investment for industry professionals.
    • Networking at trade shows leads to valuable connections.
    • The show has expanded its demographic beyond just service professionals.
    • Attendees come from various states and countries, showcasing its global reach.
    • Sales reps at the show are often industry experts with valuable insights.
    • The education sessions cater to all levels, not just beginners.
    • The show offers a mix of technical and business education.
    • Community and camaraderie are strong within the industry.
    • The show is evolving to meet the needs of a changing industry.

    Chapters

    00:00
    Introduction to the Western Pool and Spa Show

    18:30
    Busting Myths About the Show

    24:01
    The Importance of Education at the Show

    28:34
    Networking and Relationships in the Industry

    34:51
    Expanding Educational Opportunities

    38:15
    Timing and Cost Justifications for Attendance

    38:39
    The Value of Education in the Pool Industry

    41:16
    Networking and Community at Trade Shows

    44:02
    The Importance of Continuous Learning

    Support the show

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    55 m
  • Navigating Pool Maintenance
    Jan 12 2026

    Pool Pros text questions here

    In this episode of Mondays Down Under, the hosts discuss the challenges and successes of the past year in the pool maintenance industry, highlighting the benefits of BufferZone and its features. They also introduce pHloZone, a new software solution for commercial pools, and share insights on future developments and upgrades for both platforms. The conversation emphasizes the importance of customer service and the evolution of technology in the industry.


    Takeaways

    The importance of setting customer expectations during holiday periods.
    BufferZone offers a wide range of features that many users are not fully utilizing.
    The messaging system in BufferZone enhances communication among staff.
    pHloZone is designed specifically for managing commercial pool facilities.
    The integration of BufferZone with other software solutions like Lightspeed is beneficial for users.
    Future upgrades for BufferZone will focus on technology enhancements and AI-driven reporting.
    Customer feedback is crucial for the development of new features.
    The team behind BufferZone is passionate and dedicated to customer service.
    pHloZone provides compliance and safety features for aquatic facilities.
    The software solutions are available globally, making them accessible to a wide audience.

    Sound bites

    "Living the dream as always."
    "It's a fantastic process."
    "Don't hesitate to reach out."


    Chapters

    00:00 Introduction and Welcome
    01:02 Reflections on the Past Year
    06:00 The Benefits of BufferZone
    14:25 Innovations and Features of BufferZone
    18:13 pHloZone: A New Solution for Commercial Pools
    28:59 Future Developments and Upgrades
    42:42 Closing Remarks and Contact Information

    BufferZone
    BufferZone has been created by a frustrated pool maintenance company

    The Pool Shop Coach
    an online store offering industry-specific business mentoring, coaching, and training programs

    Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

    Support the show

    Thank you so much for listening! You can find us on social media:

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    Email us: talkingpools@gmail.com

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    50 m
  • Pool Chemistry is Not Static, it's Kinetic
    Jan 9 2026

    Pool Pros text questions here

    In this episode, Rudy Stankowitz discusses the complexities of pool chemistry, emphasizing the importance of understanding chlorine's role, the significance of stain identification, and the kinetic nature of chemical reactions in pool maintenance. He shares personal reflections on grief and loss, providing a heartfelt context for the conversation. The episode highlights the need for patience in chemical processes and the common misconceptions surrounding pool maintenance practices.

    A new song in this episode

    • Grief can impact our focus and clarity.
    • Chlorine should be viewed as a residual disinfectant, not a catch-all solution.
    • Secondary systems in pool chemistry are essential for effective treatment.
    • Identifying stains is crucial before attempting to treat them.
    • Pool chemistry operates on kinetics, not just static measurements.
    • Fast reactions can obscure slower, more important processes.
    • ORP readings can be misleading if not interpreted correctly.
    • Time is a critical factor in chemical reactions and pool maintenance.
    • Understanding the environment is key to effective pool chemistry.
    • Experienced operators often achieve better results by respecting time and allowing reactions to complete.

    Sound Bites

    • "Chlorine is your downstream insurance."
    • "Pool chemistry is not static, it's kinetic."
    • "Chlorine's not weak."

    Chapters

    00:00
    Navigating Grief and Loss

    02:10
    Understanding Chlorine and Secondary Systems

    09:13
    The Role of UV and Ozone in Pool Chemistry

    11:54
    Advanced Oxidation Processes Explained

    14:25
    Identifying and Treating Pool Stains

    16:22
    The Importance of Kinetics in Pool Chemistry

    23:33
    Understanding ORP and Reaction Dynamics

    28:07
    The Professional Approach to Pool Management

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    CPO Certification Classes
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    Online Pool Classes
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    36 m