Scaling UP! H2O Podcast Por scalinguph2o.com arte de portada

Scaling UP! H2O

Scaling UP! H2O

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The podcast where we scale up on knowledge so we don't scale up our systems. Find out why working in Industrial Water Treatment is the best job in the world. Hear industry experts share their knowledge and stories. Learn about technologies, methods, and career journeys. Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.© 2018 All Rights Reserved, Blackmore Enterprises, Inc. Economía
Episodios
  • 464 Corrosion Coupons, Brand Building, and Having Fun at Trade Shows with Will Ritter
    Feb 20 2026
    "Don't be afraid to say I don't know. - Will Ritter" Corrosion is expensive, relentless, and easy to underestimate—until a "lasagna battery" turns aluminum foil green and reminds you what electrochemistry can do in the real world. This conversation reframes corrosion coupons as what they actually are: a repeatable field test that can sharpen your decisions—if you treat the process with consistency. Respect the coupon, protect the data Trace breaks down why coupons became non-negotiable in his systems: they turn guesswork into usable corrosion-rate intelligence. Will Ritter of MetaSpec (formerly Pacific Sensor) explains the fundamentals—pre-weighed coupons, exposure time, cleaning, and calculating corrosion rate in MPY (mils per year). The point isn't that the coupon is your pipe; it's that the coupon becomes a reliable, relative gauge over time when variables are controlled. The "five things" that make results repeatable Will outlines practical failure points that quietly ruin comparisons quarter to quarter: alloy selection (and staying consistent), surface area (and what happens when hardware covers the coupon), surface finish (including why scratches and pits matter), weight accuracy (and why kitchen/postage scales don't belong in the workflow), and protective VCI packaging that prevents premature corrosion in storage and transit. Brand building, trade shows, and getting comfortable saying "I don't know" Will shares his path from Pacific Sensor to MetaSpec and what it looks like to merge brands intentionally heading into 2026. The discussion also moves into trade show presence and digital marketing, plus a simple confidence framework: get comfortable saying "I don't know, but I can find out," and build communication reps—he points to Toastmasters as a low-stakes way to do that. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 02:20 — Trace sets the stage: why corrosion coupons matter as diagnostic data 04:05 — What a coupon is (size, pre-weighed precision) and why tiny changes matter 06:14 — Trace's "four things" water treaters manage (and what microbial control is not) 07:07 — The "lasagna battery": anode/cathode/electrolyte/path in a real-life example 08:50 — Defining corrosion (ISO 8044 and NACE definitions referenced) 09:50 — Corrosion cost perspective: "2.5 trillion" and "3.5% of global GDP" (as cited) 10:53 – Words of Water with James 12:38 – Events for Water Professionals 14:56 — Will Ritter introduction and why the podcast helped him understand the industry 18:30 — How Will got into coupons: Pacific Sensor, mentors, and early AWT exposure 24:36 — Trade show mindset: don't be afraid to say "I don't know" 27:50 — Toastmasters as a practical system for better speaking and confidence 31:25 — Pacific Sensor → MetaSpec; co-branding and planned transition "starting in 2026" 34:06 — Coupon basics and MPY explained in clear operational terms 36:51 — The big misunderstanding: coupons as a relative gauge (not "the pipe") 40:06 — The "five key characteristics" behind usable coupon data 58:10 — Best-practice takeaway: treat coupons like a lab test brought into the field 01:06:35 — Close: why Trace "owes a lot" to that "little slip of metal" Quotes "Use the coupon as a relative gauge of the corrosivity of the system." - Will Ritter "Surface finish is critical… a change in surface finish is going to impact corrosion results." - Will "Treat your coupons… like you are taking a laboratory test and bringing it into the field." "It's not a piece of metal. It's very special. Treat it as such." "Digital marketing is free… small businesses need to take advantage of free resources." Connect with Will Ritter Phone: (713) 882- 1427 Email: williamrritter@gmail.com Website: Pacific Sensor - Buy Corrosion Coupons and Test Specimens LinkedIn: https://www.linkedin.com/in/williamryanritter/ https://www.linkedin.com/company/pacific-sensor/about/ Guest Resources Mentioned Material World: The Six Raw Materials That Shape Modern Civilization by Ed Conway (Audiobook) Steel Isn't Hard (To Learn) by Shane Turcott (Paperback) The Goal: 40th Anniversary Edition: A Process of Ongoing Improvement by Eliyahu M Goldratt (Author), Jeff Cox (Author) Toastmasters International Pacific Sensor Corrosion Coupon Installation Guide Water Treatment Flyer- Pacific Sensor Metaspec Capabilities Presentation NACE SP0775-2023 Preparation, Installation, Analysis, and Interpretation of Corrosion Coupons in Hydrocarbon Operations ASTM-G1-25 Standard Practice for Preparing, Cleaning, and Evaluating Corrosion Test Specimens TP25-18 The Impact of Metal Surface Roughness on Corrosion Monitoring Water Treatment Scaling UP! H2O Resources Mentioned AWT (Association of Water ...
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    1 h y 12 m
  • 463 Mapping the Future of Water Innovation with Paul O'Callaghan
    Feb 13 2026
    "If you say something over and over often and enough, it becomes true because perception is reality." Paul O'Callaghan has built a career at the intersection of water science, wastewater realities, and the practical question every operator and executive eventually faces; what actually moves innovation from idea to adoption. As Founder and CEO of BlueTech Research, Paul explains how his team helps decision-makers put capital to work more efficiently in water by reducing uncertainty and separating signal from noise. He describes patterns he's watched repeat across water entrepreneurs, pilots, and product market fit, and why "innovation" often breaks down simply because utilities, investors, and founders are using the same word to mean different things. Capital, fit, and the language gap Paul unpacks what it takes to align an investor's expectations with a technology's true pathway to scale. He contrasts different "types" of innovation and why matching the right investor, entrepreneur, market, and timeline matters as much as the technology itself. The conversation also highlights why solving a problem someone has today is often a safer starting point than betting everything on a problem that might arrive tomorrow. Regulations as a driver and a risk Regulation matters in water and wastewater, but Paul cautions against building an entire business on the hope that rules will create a market on schedule. He walks through timing risk, enforcement uncertainty, and why tracking policy momentum matters as much as tracking the text of the regulation itself. He also notes a shift toward more "aspirational" regulation focused on reuse, regeneration, and systems-level outcomes. Storytelling that changes adoption From Brave Blue World to Our Blue World, Paul shares what he learned about making water personal and compelling without reducing it to doom-and-gloom narratives. The stories he tells connect to a core professional challenge: technologies enable outcomes, but adoption accelerates when people can see and want the "better" future those outcomes create. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 02:33 - Trace's message on finding "your next love" through learning 09:25 - Words of Water with James McDonald 11:25 - AWT connection and the importance of being challenged by community 13:06 - Industrial Water Week dates for "this year" (Oct 5–9) 14:02 - Upcoming Events for Water Treatment Professionals 19:15 - Interview with Founder & CEO of BlueTech Research, author of The Dynamics of Water Innovation, Executive Producer of Brave Blue World and Our Blue World 22:20 - Pivot moment into water as a career (Malaysia, Edinburgh course, "living machines") 25:15 - What BlueTech Research does (reducing uncertainty, helping capital work efficiently) 27:50 - How startups connect with BlueTech and why storytelling matters 30:09 - Matching investors, entrepreneurs, and markets (alignment and "different languages") 33:00 - The role of regulations (timing risk and market realities) 35:15 - How BlueTech keeps up (themes, emerging areas, and using AI for tracking legislation) 36:30 - Paul's book: The Dynamics of Water Innovation (why he wrote it and who it's for) 40:49 - Documentary storytelling origin and Discovery Channel experience 44:22 - How celebrities got involved and why the outreach worked 45:30 - Why they made a second film and the goal of making water personal 48:03 - Viewer feedback, education impact, and grassroots screening stories 50:08 - "Water 2050" video game inspired by the films 51:21 - Additional ripple effects and "halo" projects (curriculum, photography competition, water walks) 53:06 - Where water innovation is going (desirability, storytelling, and "leaving water") 56:07- Advice for people with ideas (talk to people, generosity of the sector, ikigai, long-term view) 58:08 - Ostara / Crystal Green story (finding the operator's "today problem") 59:54 - One point Paul wants to leave: "It's a journey, enjoy it." Quotes "We do our best to help people put capital to work more efficiently to solve water challenges." "Try and find a problem that someone has today, ideally." Connect with Paul O'Callaghan Email: paul.ocallaghan@bluetechresearch.com Website: BlueTech Research – Actionable Water Technology Market Intelligence braveblueworldstudios | Instagram | Linktree LinkedIn: https://www.linkedin.com/in/o2environmental/ Guest Resources Mentioned The Dynamics of Water Innovation: A Guide to Water Technology Commercialization by Lakshmi M. Adapa (Author), Paul O'Callaghan (Author), Cees Buisman (Author) Watch Brave Blue World: Racing to Solve Our Water Crisis | Netflix Braveblueworldstudios | Instagram | Linktree "...
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    1 h y 8 m
  • 462 From Lab Chemist to Field Mentor: Water, Culture, and Representation
    Feb 6 2026
    Industrial water work rewards people who can move between precision and practicality. Katie Holliday brings both. She started as a lab chemist, then transitioned into field service with Apex Water and Process, where much of her work supports healthcare facilities and high-accountability programs. Lab habits that protect your tools and your data Katie describes the first surprise of field work: a central plant is "very dirty," and the job demands good technique without chasing lab-level perfection. She shares a couple of simple practices that prevent expensive problems. Use proper lab wipes on glassware instead of shirts or paper towels, which can scratch surfaces and compromise readings. Keep pH probes wet with the correct storage solution, because once they dry out, they often stop working. Healthcare water: SPD work and Legionella prevention About 90% of Katie's accounts are healthcare. She defines SPD as the sterile processing department and explains why expectations shift compared to boilers and cooling towers. SPD work is cleaner, more controlled, and typically includes additional components such as endotoxin filtration and UV. It also involves more testing and stricter standards that tie directly to patient safety. Alongside SPD, she emphasizes Legionella prevention as a constant priority, from cooling towers (including secondary disinfection) to domestic water, because facilities want to reduce risk to patients. Water chemistry reality check: Phoenix versus "everywhere else" Katie explains how Arizona water changes the operating window. She notes high hardness and high chlorides, which can limit cycles of concentration and force conservative targets compared with places like Atlanta, where Trace describes running much higher cycles. The takeaway for experienced pros is familiar: operating limits are local, and "what good looks like" depends on the incoming water and the constraints that matter most at that site. Mentorship, representation, and field readiness systems Katie shares what it meant to be the first woman account manager hire in a long-running operation, and her advice is practical: recruit intentionally, then train people in the field, not from the sidelines. She credits her mentor, Bernie Peacock, for accelerating her learning curve, and she now passes that on by responding fast, following through, and providing steady backup to newer teammates. She also describes how she built mechanical confidence, using manuals, YouTube, phone video, and a OneNote playbook that captures account contacts, access details, sampling points, and "where things are" notes for clean coverage when someone else is on-site. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 02:14 - Trace Blackmore shares "first day" intimidation and learning curve in water treatment 08:55 - Words of Water with James McDonald 12:30 - Upcoming Events for Water Treatment Professionals 14:48 - Interview begins: Katie Holliday introduced (Apex Water and Process) 15:55 – Lab to Field transition and technique 20:27 – Representation and Mentorship 26:42 – Culture and Water Stewardship 33:31 – Healthcare work, SPD, and Legionella 35:56 – Mentoring and "give it back" 39:22 – Mechanical Confidence, Tools, and Documentation Systems Quotes and Key Takeaways "What do I not know that I don't know?" "Everyone needs a Bernie Peacock" "Field accuracy doesn't require lab perfection, but it does require clean technique." "The most effective mentoring is responsive and practical." "Documentation scales your value" Connect with Katie Holliday Email: k.nativeamericanbeadwork@gmail.com Website https://teamapex.com/ LinkedIn: https://www.linkedin.com/in/katie-holliday-9b6977246/ https://www.linkedin.com/company/apex-water-process/ Guest Resources Mentioned The Perfect Marriage by Jeneva Rose Under the Bridge by Rebecca Godfrey AAMI ST108 Compliance in Sterile Processing High hardness in Phoenix ASSE 12080 Legionella Water Safety certification Navajo Nation water access Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind Fearless Pricing: Ignite Your Team, Own Your Value, and Command What You Deserve by Casey Brown Words of Water with James McDonald Today's definition is the upward flow of water through a resin bed to clean, expand, and reclassify the bed. Can you guess the word? 2026 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.
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    55 m
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