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Leadership With Heart

By: Heather R. Younger J.D.
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  • Summary

  • Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winning organizational cultures. You’ll uncover how to improve: Employee engagement Perceptions of management Employee motivation Employee satisfaction Organizational leadership Caring leadership Sales outcomes Company profitability Customer experience Listening and understanding in your organization And more!
    Heather R. Younger, J.D
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Episodes
  • 321: The Impact of Mission-Driven Leadership: Insights from a Healthcare CEO

    321: The Impact of Mission-Driven Leadership: Insights from a Healthcare CEO
    Apr 23 2024
    In this insightful podcast episode, Anita Brikman, President and CEO of the Plasma Protein Therapeutics Association (PPTA), shares her compelling career journey bridging healthcare advocacy and association leadership. With a background as a news anchor and medical reporter, Anita discusses the transformative shift into healthcare associations, emphasizing the importance of aligning work with a meaningful mission. She highlights the critical role of empathy in leadership and the impact of advocating for plasma donation and lifesaving therapies. Anita's experiences demonstrate the power of purposeful leadership in driving healthcare initiatives forward and making a tangible difference in patient care. Tune in to gain valuable insights into effective leadership, mission-driven advocacy, and the significance of empathy in healthcare from Anita Brikman's inspiring story.
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    35 mins
  • 320: The 9 Behaviors of Caring Leadership

    320: The 9 Behaviors of Caring Leadership
    Apr 16 2024
    In this podcast, Heather introduces the concept of Caring Leadership and its impact on organizational success. She highlights the challenges faced by businesses due to employee disengagement and turnover, emphasizing the importance of leaders who genuinely care about their team members. Heather discusses findings from a study by her company, Employee Fanatix, revealing that a significant percentage of employees feel unheard by their supervisors. To address this, she introduces the Caring Leadership® ecosystem, which encompasses nine key behaviors essential for leaders at all levels.
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    8 mins
  • 319: An Inspiring Personal Story About Achieving Your Dreams

    319: An Inspiring Personal Story About Achieving Your Dreams
    Apr 9 2024
    In this podcast episode, Heather recounts her early inspiration from Reverend Jesse Jackson's compelling speeches, sparking a desire to communicate with impact. Initially steering towards law, she discovered her passion for public speaking through feedback in mock trials. Transitioning through diverse career paths, Heather honed her skills, drawing motivation from influential figures like Shep Hyken. With steadfast determination, she earned the prestigious Certified Speaking Professional (CSP) designation, signifying excellence recognized by the National Speakers Association. Reflecting on her journey, Heather encourages listeners to persevere towards their dreams, emphasizing the power of support and continuous improvement. Discover how holding onto dreams, diligent effort, and a supportive network propelled Heather from aspiration to achievement, inspiring others to pursue their own aspirations.
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    6 mins
Management Career Success Economics
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