In this podcast episode of "Get Your Fill: Financial Independence and Long Life," host Christine McCarron interviews Alistair Gordon, founder and CEO of Expertunity (also associated with the Expertship Institute) and author of the book Master Expert. Gordon is a leading authority on subject matter experts (SMEs), who are highly specializedtechnical professionals—such as software engineers, IT specialists, data experts, or engineers—who possess deep domain knowledge that keeps organizations running smoothly but often remains invisible until something goeswrong. He estimates there are about 40 million SMEs worldwide, many of whom feel stuck in repetitive, mundane tasks after years of honing their technical skills, leading to frustration, underappreciation, and limited career growth.Christine, a former SME herself in software, shares relatable experiences of translating complex jargon between engineers and clients, highlighting how SMEs often get pigeonholed into narrow roles, over-rely on technical expertise, and struggle with communication due to heavy use of jargon.
Gordon emphasizes that true professional satisfaction andimpact for SMEs come from developing "enterprise skills" (a term he prefers over the undervalued "soft skills"), which include communication, storytelling, collaboration, business acumen, influence, knowledge transfer, and the ability to navigate organizational politics and change. Many SMEs dismiss these as unimportant because they've invested soheavily in technical prowess, but mastering them allows experts to break out of their "technical bubble," delegate routine work, say no effectively without damaging relationships, version their explanations for differentaudiences (e.g., CEOs want the "why" and business impact, not technical details), and ultimately amplify their value. This shift can lead to more fulfilling work, greater influence, better retention in organizations, or even opportunities like consulting or independent ventures. Gordon stressesthat SMEs are smart and capable of rapid progress once they start, and he advocates for them to "design their own adventure" since only they truly understand their expertise's potential.
The conversation wraps with practical advice for SMEsfeeling trapped: start small with free resources on expertship.com, read Master Expert, or explore related books on management and communication. Gordon encourages a mindset change—recognizing that doubling value comes from adding enterprise skills, not just more technical depth—and notes how organizations increasingly invest in retaining experts post-COVID due to their critical role. The episode inspires technical specialists to regain passion, avoid burnout, and pursue a happier, more impactful career by getting "unstuck" and contributing more broadly.
Frequently searched keywords: subject matter expert (SME),enterprise skills, soft skills, technical expert career development, expertship, Master Expert book, communication for experts, jargon in technical roles, knowledge transfer, influence and impact for specialists, breaking out of technical bubble, career satisfaction for engineers/IT professionals.
Watch the video: https://youtu.be/HdAZwVFGas4
Connect with Alastair: expertship.com