Frank Gleeson shares his insights on the future of foodservice, technology, and advocacy at NACS and within the convenience retail industry.

Hosted by:
Jeff Lenard

About our Guest:
Frank Gleeson, NACS President & CEO
Frank became president and CEO of the National Association of Convenience Stores (NACS) on January 1, 2026, succeeding Henry Armour. He is the fourth person to lead NACS in its 65-year history.

Industry expert Denton Cinquegrana adds context to turbulent times within the petroleum industry.

Hosted by:
Jeff Lenard

About our Guest:
Denton Cinquegrana, Chief Oil Analyst, OPIS
Denton has been with OPIS since 2001 and serves as the chief oil analyst, responsible for the day-to-day operations of OPIS' news and analysis division. In his role, he also provides big-picture views on topics from supply and demand trends to anticipating price moves in the futures, spot and retail markets in North America.

In a sea of sameness, cultivating an exceptional customer experience can turn your customers into loyal superfans.

Hosted by:
Jeff Lenard

About our Guest:
Brittany Hodak, Customer Experience Expert
Brittany is an award-winning author, entrepreneur and customer experience expert who helps businesses turn customers into superfans. When her debut book, Creating Superfans, was released, Forbes declared: "If you have customers, you need this book. Period."