Episodios

  • What's Next for Convenience? - Episode 537
    Mar 30 2026

    Frank Gleeson shares his insights on the future of foodservice, technology, and advocacy at NACS and within the convenience retail industry.

    Hosted by:
    Jeff Lenard

    About our Guest:
    Frank Gleeson, NACS President & CEO
    Frank became president and CEO of the National Association of Convenience Stores (NACS) on January 1, 2026, succeeding Henry Armour. He is the fourth person to lead NACS in its 65-year history.

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    28 m
  • What's Next for Gas Prices? - Episode 536
    Mar 23 2026

    Industry expert Denton Cinquegrana adds context to turbulent times within the petroleum industry.

    Hosted by:
    Jeff Lenard

    About our Guest:
    Denton Cinquegrana, Chief Oil Analyst, OPIS
    Denton has been with OPIS since 2001 and serves as the chief oil analyst, responsible for the day-to-day operations of OPIS' news and analysis division. In his role, he also provides big-picture views on topics from supply and demand trends to anticipating price moves in the futures, spot and retail markets in North America.

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    27 m
  • How to Cultivate Superfans at Your Stores - Episode 535
    Mar 16 2026

    In a sea of sameness, cultivating an exceptional customer experience can turn your customers into loyal superfans.


    Hosted by:
    Jeff Lenard

    About our Guest:
    Brittany Hodak, Customer Experience Expert
    Brittany is an award-winning author, entrepreneur and customer experience expert who helps businesses turn customers into superfans. When her debut book, Creating Superfans, was released, Forbes declared: "If you have customers, you need this book. Period."

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    28 m
  • Think Like a Poet, Lead Like a Visionary - Episode 534
    Mar 9 2026

    Tucker Bryant shares how the creative mindset that drives poets can also unlock modern leadership.

    Hosted by:
    Jeff Lenard

    About our Guest:
    Tucker Bryant: Poet & Innovation Keynote Speaker
    After years at Stanford and Google, Tucker Bryant uncovered a surprising truth: the skills that fuel world-class innovation aren't confined to the boardroom—they're also found in the mindset of a poet. Today, he is a nationally recognized poet and speaker, and he will be a keynote speaker at the 2026 NACS State of the Industry Summit.

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    26 m
  • State of the Union Takeaways for C‑Store Leaders - Episode 533
    Mar 2 2026

    We break down the industry specific issues President Trump addressed—and those he didn't—and what it all means for convenience retailers.

    Hosted by:
    Jeff Lenard

    About our Guest:
    Doug Kantor, NACS General Counsel
    Doug has served as legal counsel for NACS for more than 20 years, originally as a partner with the law firms Collier Shannon Scott PLLC and Steptoe & Johnson LLP. He has been NACS in-house counsel since 2021. Doug also served as special counsel and deputy chief of staff in the U.S. Department of Housing and Urban Development.

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    31 m
  • Convenience Retail Has Heart - Episode 532
    Feb 23 2026

    The NACS Foundation launched a new campaign that reinforces the importance of convenience stores in the communities they serve.

    Hosted by:
    Jeff Lenard

    About our Guest:
    Kevin O'Connell, Executive Director, NACS Foundation
    Kevin leads the NACS Foundation and collaborates with industry stakeholders to develop signature programs that align with NACS members' philanthropic priorities, which overall focus on serving first responders, fighting hunger and investing in future leaders.

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    19 m
  • Consumers Weigh In on Experience, Social Media and the Penny - Episode 531
    Feb 16 2026

    A look at consumer survey data and industry trends that can create opportunities for convenience retailers.

    Hosted by:
    Jeff Lenard

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    21 m
  • A Look at 2025 C-Store Performance Metrics - Episode 530
    Feb 9 2026

    NACS Research shares exclusive insights behind preliminary 2025 industry data and what's in store for the convenience channel in 2026.

    Hosted by:
    Jeff Lenard

    About our Guest:
    Chris Rapanick, Managing Director, NACS Research
    Chris oversees the day-to-day operations of NACS Research, manages and directs departmental financial and operational performance and drives strategic development of NACS long-term research capabilities and offerings for the convenience industry.

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    29 m