Bump, Bump, Bump: Surely There’s Another Way - with Chris Pratt

SummaryJoin Stu Day and special guest Chris Pratt as they explore the evolution of quality assurance, systems thinking, and the importance of systemic change in software testing. Discover how lessons from manufacturing and historical insights can transform modern quality practices, and how what we consider "new" ideas now, are actually old ideas being recycled.Key topicsSystems thinking and its role in qualityHistorical influence of manufacturing on software testingThe shift from inspection to prevention in qualityThe importance of storytelling and communication in qualityChanging organisational culture towards qualityChapters00:00 Intro: Bump, Bump, Bump02:56 The Importance of Self-Reflection in Quality06:46 Challenging Traditional Testing Methods11:55 The Factory School of Testing18:03 Realising the Need for Change22:11 Perception vs. Reality in Quality Assurance25:19 Shifting the Narrative in Quality Assurance28:15 The Evolving Role of Quality Professionals31:35 Navigating Technological Change in Quality Assurance35:28 Communicating Quality in Business39:35 Learning from Manufacturing: Quality in Software43:54 Making the Invisible Visible in Quality Assurance52:16 Navigating Communication in the Tech World55:23 The Role of Quality in Testing58:16 Understanding Context in Quality Practices01:01:04 The Evolution of Testing and Quality01:04:14 Systems Thinking in Quality Assurance01:08:26 The Future of Quality Education01:12:15 Final Thoughts on Continuous Learning and Quality01:21:44 CloseResource LinksChris Pratt LinkedInChris Pratt's BlogDeming's System of Profound Knowledge The Phoenix Project by Gene Kim, Kevin Behr, and George Spafford The Goal by Eliyahu M. Goldratt - Donella Meadows' Thinking in SystemsRapid Software Testing by James Bach and Michael Bolton