Episodios

  • December Madness: The 3 Christmas Mistakes Every Salon Owner Makes
    Nov 18 2025

    December should be your salon’s most profitable month — not the most exhausting one. Yet every year, salon owners work twice as hard and somehow earn less. In this episode, I’m exposing the three Christmas mistakes that quietly drain your December profits — and showing you how to fix them fast.

    We’re talking about retail displays that don’t sell, bad booking habits that kill your revenue, and the discount disasters that destroy your margins. You’ll get practical, profitable fixes you can implement immediately, even if the festive chaos has already begun.

    You’ll learn how to:

    • Turn your Christmas retail into pure profit (without being pushy).
    • Schedule smarter so your busiest weeks are also your most lucrative.
    • Replace pointless discounts with offers that protect your margins.

    It’s not about working harder — it’s about working strategically. Let’s make this December the one where you finally get paid what you deserve.

    💌 Ready to stop repeating the same festive mistakes? Tune in, grab a notebook, and let’s get your salon sleighing it this Christmas.

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    14 m
  • Stop Working for Free: Why It’s Time to Raise Your Salon Prices
    Nov 11 2025

    Are you secretly giving yourself a pay cut? This week, I’m calling out one of the salon industry’s worst habits — working for free. Your costs have gone up, your rent’s gone up, your products have gone up… and if your prices haven’t, you’re quietly earning less for the same hours. It’s time to fix that.

    In this episode, I’m walking you through when and how to raise your salon prices without losing clients or feeling guilty. We’ll cover what to say, how to handle pushback, and how to make sure your new prices reflect the quality you deliver every day. No drama, no apologies — just smart business and confident communication.

    If you’ve been avoiding your price review, consider this your nudge to take action. You deserve to be paid properly for your time, skill, and service. Let’s make sure your next pay rise comes from you, not your clients’ good will.

    🎧 Episode title: Stop Working for Free: Why It’s Time to Raise Your Salon Prices
    📅 Published: 11 November 2025
    🏷️ Tags: salon pricing, raise prices, salon profits, confidence, business strategy

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    16 m
  • The Truth About Salon Profits: 5 Steps to Stop Wasting Money and Start Earning It
    Nov 4 2025

    The Truth About Salon Profits: 5 Smart Money Moves to End 2025 in the Black


    Most salon owners wait until January to face their finances — and that’s exactly why profits slip away. In this episode, Phil Jackson reveals five powerful money moves you can make before the year ends to protect your profit and start 2026 ready to earn properly.


    💡 In this episode:

      • How to identify your true profit — not just your turnover

      • Silent costs that quietly drain your bottom line

      • How to plan your 2026 price increases without losing clients

      • Why reflection beats reaction when it comes to your numbers

      • The simple financial routine that keeps your cash flow strong


    🎧 Listen and take control of your salon’s finances before the year ends.


    ✨ Next Episode to Explore:

    Time to Step Up: Ambition Isn’t a Dirty Word



    Hosted by: Phil Jackson — Salon Business Coach & Founder of Build Your Salon

    Follow the podcast: buildyoursalonpodcast.com


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    17 m
  • How to Motivate Your Team When You Can't Afford Big Raises
    Oct 28 2025

    Money isn’t the only motivator — and chasing it might be what’s burning out your team.

    In this episode, Phil Jackson tackles one of the toughest salon leadership challenges: keeping your team engaged and loyal when pay rises aren’t an option. Learn how recognition, honest communication, and growth opportunities can do more for morale than an extra 5% commission ever could.

    What you’ll learn:
    – The six real reasons people leave your salon (and it’s not about money)
    – How to build loyalty through appreciation and trust
    – Ways to make learning and development work on a tight budget
    – How transparency creates stronger, happier teams
    – When to let go of toxic or disengaged staff

    Listen now and learn how to motivate your team the smart way — no pay rise required.

    Next episode to explore:
    How to Grow Your Salon Team Successfully

    More from Phil:
    queenofmemberships.com/podcast

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    24 m
  • How to cut salon no-shows by 70% (without awkward confrontations)
    Oct 21 2025

    Every missed appointment costs more than just money — it chips away at your sanity.

    In this episode, Phil Jackson tackles one of the biggest profit-killers in the salon industry: no-shows and last-minute cancellations. You’ll learn how to set boundaries that make clients respect your time without awkward confrontations or guilt.

    What you’ll learn:
    – The 4-layer system to cut no-shows by up to 70%
    – How to use deposits without losing clients
    – The right reminder timing (and the words that actually work)
    – How to enforce policies confidently and fairly

    Whether you’re tired of chasing clients who ghost you, or you’re ready to turn chaos into calm, this episode gives you the structure you need for consistency and confidence.

    Listen now and reclaim your time, your income, and your sanity.

    Next episode to explore:
    Salon Retail Excellence with Arif Isikgun — learn how to boost retail sales without sounding salesy.

    More from Phil:
    queenofmemberships.com/podcast

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    25 m
  • Where to Start with Salon Memberships (Without Overwhelming Yourself)
    Oct 14 2025

    Where to Start with Salon Memberships (Without Overwhelming Yourself)

    You’re working your socks off — long hours, juggling clients, stock orders, and marketing — yet your bank balance still doesn’t show it. Let’s fix that, darling. In this episode, I’ll walk you through how to build simple, sustainable salon memberships that create steady income without turning your business into a spreadsheet nightmare.

    We’ll talk about why pricing comes first, who your ideal membership clients really are (hint: your 7s and 8s!), and how to make recurring income feel effortless.

    Ready to build predictable, profitable salon income? Join my Memberships Made Easy programme and start transforming your business today.

    Listen now and start your journey toward financial calm — because boring income is beautiful.

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    19 m
  • The Ugly Truth About Burnout in the Beauty Industry with Tina Shrader
    Oct 7 2025

    Pressure is rising in our industry—clients expect more, teams are stretched, and burnout is creeping in. In this episode, I talk with licensed therapist and workshop creator Tina Schrader about how salon professionals can protect their mental health, set healthier boundaries, and build more sustainable client relationships. Tina shares how self-regulation, emotional awareness, and team culture can transform your workday from draining to deeply rewarding.

    Learn more about Tina Schrader’s workshops and therapy resources at tinapower.com.

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    30 m
  • Why You’re the Problem in Your Salon (But Also the Fix)
    Sep 30 2025

    Feeling strung out by your business? If you're juggling every task in your salon or clinic and wondering why you're completely wiped out, this episode is your wake-up call.

    I’m breaking down five clear strategies to tackle burnout from the inside out—starting with the bold truth that you might be the problem (but also the fix). We’ll talk pricing, delegation, boundaries, and how to stop being everything to everyone.

    It’s time to make your business feel energising again, not like it’s sucking your soul dry.

    What you’ll learn:

    • How to spot real burnout vs. just being tired
    • Why your current pricing might be making it worse
    • How to systemise and delegate like a boss
    • Setting boundaries that actually stick
    • One simple shift you can make this week

    🎧 Listen now and reclaim your business mojo.

    🔥 Also mentioned: My Memberships Made Easy programme – for steady income and less hustle. Don’t miss it.

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    21 m