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What does it take to lead in one of the most complex corners of healthcare?
In this crossover episode with TCNtalks, we delve into the complexities of leadership in healthcare, particularly in hospice and multi-service settings.

Rebecca Ramsay and Mark Jarman-Howe, two dynamic leaders who are navigating the evolving world of hospice and multi-service healthcare with vision and heart, share their experiences in managing diverse service lines, emphasizing the importance of culture, workforce resilience, and community engagement.

Rebecca and Mark discuss the challenges of balancing mission and margin while fostering innovation and collaboration. The conversation underscores the importance of strategic planning, mentorship, and understanding regulatory frameworks to navigate the healthcare landscape effectively.

Highlights:

• Leading through culture and community
• Managing diverse service lines under pressure
• Innovating within regulatory constraints
• The power of mentorship and planning for long-term impact

This episode is a powerful listen for anyone passionate about healthcare leadership.

Guest: Rebecca Ramsay, Chief Executive Officer of Housecall Providers in Portland, Oregon

Mark Jarman-Howe, Chief Executive of St Helena Hospice, based in Colchester, England

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What if everything you thought you knew about marketing was completely wrong? Dave Mastovich, founder and CEO of MASSolutions and author of the Amazon bestseller "No Bullshit Marketing," challenges conventional wisdom in this eye-opening conversation about the true nature of effective marketing.

Dave emphasizes the need for organizations to understand their customers deeply and to gather insights systematically to craft compelling marketing strategies. The discussion also highlights the significance of storytelling in marketing and how aligning the organization's purpose with customer needs can lead to more effective marketing outcomes.

Chris and Dave also discuss the importance of aligning client expectations with strategic execution, the necessity of authentic messaging, and the unique challenges faced in healthcare marketing. The conversation concludes with actionable insights on leveraging customer voices and the power of compound messaging to drive growth. Join us, this is a great listen.

Guest / Dave Mastovich, founder and CEO of MASSolutions

Host / Chris Comeaux, President / CEO of Teleios

https://www.teleioscn.org/anatomy-of-leadership/no-bs-marketing-with-dave-mastovich

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What happens when two powerful organizational frameworks converge? Bruce Peters, founder of Beyond Teal LLC and longtime student of leadership, joins Chris Comeaux to explore the fascinating intersection of Requisite Organization and TEAL principles—and how they might save modern workplaces from disconnection and disengagement.

The conversation begins with a provocative question about superpowers, with Peters suggesting most of us misidentify the source of our success. Additionally, they delve into the complexities of leadership and organizational structure, with a specific focus on the healthcare sector.

Highlights:

• Explore the intersection of organizational structure and work levels.
• The Importance of Empathy and Perspective in Leadership Roles.
• The importance of agency, responsibility, and the need for competency in specialized fields.
• The dialogue examines the challenges faced by professionals, including moral injury in nursing, and emphasizes the importance of establishing learning communities within organizations.
  
  

The conversation concludes with reflections on addressing anaclitic depression in organizations and the importance of connection and relationships in the workplace.

Guest:
Bruce Peters, Founder and Guide of Beyond Teal, LLC.

Host:
Chris Comeaux, President / CEO of TELEIOS

https://www.teleioscn.org/anatomy-of-leadership/where-teal-meets-requisite-organization-with-bruce-peters

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Is America’s Healthcare System Beyond Repair? Rita Numerof Doesn’t Think So.

In this powerful crossover episode of Anatomy of Leadership and TCNTalks, Chris Comeaux sits down with healthcare strategist and thought leader Rita Numerof, Co-founder and President of Numerof & Associates. Together, they pull back the curtain on one of today’s most urgent crises: the deeply flawed business model driving healthcare in America.

Rita offers a bold diagnosis, explaining how misaligned incentives, opaque pricing, and outdated payment systems have derailed care. But she doesn’t stop there. With clarity and conviction, she lays out a path forward: a market-based model that ties payment to performance, empowers consumers, and demands transparency and accountability from every player—from providers to payers to policymakers.

The episode dives into:

• Why the current system resists change—and how to break through
• The role of technology in reshaping care delivery
• How insurance companies contribute to the dysfunction
• What real consumer responsibility in healthcare could look like

Rather than offering quick fixes, Rita champions systemic reform with optimism and urgency.

🎧 Don’t miss this thought-provoking conversation. It’s a must-listen for anyone who cares about the future of healthcare.

Guest: Rita Numerof, Co-founder and President of Numerof & Associates

Host: Chris Comeaux, President / CEO of TELEIOS

https://www.teleioscn.org/anatomy-of-leadership/redesigning-healthcare-a-path-to-value-based-care

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In this engaging conversation, Chris Comeaux and Dawn F. Landry explore the intricacies of leadership, emphasizing the importance of curiosity, self-awareness, and empathy. Dawn shares her journey in business development and her unique approach to understanding personality traits through her book, Winning with Whiskers.

Their discussion highlights the significance of building strong relationships and navigating friction in professional settings, ultimately advocating for a more authentic and empathetic leadership style. Dawn discusses the importance of self-awareness, understanding personal strengths, and the dynamics of building effective relationships in both personal and professional settings.

She also emphasizes the need for individuals to recognize their needs, the value of assessments like Clifton Strengths, and the significance of fostering strong business relationships.

We invite you to listen to this insightful discussion.

Show Highlights:

• Curiosity serves as Dawn's superpower in building 32 years of successful business relationships
• The animal characters in "Winning with Whiskers" represent different personality types: workhorse, sea lion, wise dog, robot, and giraffe
• Self-awareness about your strengths is only valuable when combined with empathy for others
• Understanding friction in relationships helps identify where personalities may clash
• Business development happens at your level—you don't need to connect with everyone
• Technical professionals can succeed at business development by embracing their authentic styles
• Client retention is as necessary as client acquisition in building a sustainable business
• Understanding your "whiskers" helps you find your people rather than trying to connect with everyone
• The "kitchen test" reveals servant leadership qualities during the hiring process
• Without business relationships, we have no business—invest in relationships before asking for anything

Guest:
Dawn F. Landry, CEO & Founder of Authentizity

Host:
Chris Comeaux, President / CEO of Teleios

https://www.teleioscn.org/anatomy-of-leadership/winning-with-whiskers-a-new-approach-to-sales

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In this episode of the Anatomy of Leadership, Chris interviews John Locke, founder of the Executive Coaching practice at Forvis Mazars. They discuss John’s journey and The Three Gifts that can transform lives:

· Presence
· Energy
· Unselfish Giving

John shares personal stories, including a transformative experience with James Earl Jones, and emphasizes the importance of living with purpose and intention. The conversation explores how these gifts can create value in our interactions and help us fulfill our purpose in life.

They also discuss how a positive mindset can enhance personal interactions and energy levels, and the impact of unselfish giving on health and happiness. The discussion culminates with the sharing of the Optimist Creed, emphasizing the need for a positive outlook and intentional living.

Join us, this is great listen.

Guest: John Locke, Executive Coach at Forvis Mazars

Host: Chris Comeaux, President / CEO at Teleios

https://www.teleioscn.org/anatomy-of-leadership/the-three-gifts-with-john-locke

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In this episode, Daniel H. Pink, the world-renowned author of seven bestselling nonfiction books, discusses his interdisciplinary approach to understanding human motivation and the evolving work landscape in the AI age.

Pink emphasizes the importance of empathy, creativity, and the need for individuals to augment machine intelligence rather than compete with it. He also explores the role of technology in healthcare, particularly in Hospice Care, and the significance of human connection and listening in providing care.

The discussion highlights AI's potential to enhance human capabilities while also addressing its challenges. Daniel and Chris Comeaux also explore the essential skills and mindsets needed for hospice leaders to future-proof their organizations, particularly in the face of advancing AI technologies.

The discussion culminates in a reflection on the evolving nature of leadership in an AI-driven world, urging leaders to remain curious and focused on their core values.

Join us, this is a great listen.


Guest:
Daniel H. Pink, Author of the NY Times Bestselling book A Whole New Mind

Host:
Chris Comeaux, President / CEO of Teleios


https://www.teleioscn.org/anatomy-of-leadership/a-whole-new-mind-with-daniel-h.-pink

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Ever wonder why your organization keeps hitting the same wall despite constant improvement efforts? Dr. Lisa Lang, world-renowned Theory of Constraints expert, reveals why most leaders waste resources by focusing on the wrong problems.

Dr. Lisa Lang and Chris Comeaux explore the application of the Theory of Constraints (TOC) and its application in various industries, particularly in healthcare and manufacturing. They discuss the unique challenges faced by healthcare leaders, including regulatory pressures and staffing shortages, and how TOC can provide a structured approach to problem-solving and how to create breakthrough solutions for your organization.

Dr. Lang also shares success stories demonstrating the transformative impact of TOC on productivity and profitability. The conversation emphasizes the importance of critical thinking, identifying root causes, and balancing mission-driven care with financial sustainability. Additionally, they touch on the role of artificial intelligence in enhancing healthcare operations and the need for proactive leadership in navigating complex healthcare environments.

Join us, this is great listen.

Guest: Dr. Lisa Lang, Theory of Constraints Speaker, Consultant, and Expert

Host: Chris Comeaux, President / CEO of Teleios