What could your business unlock if you stopped seeing AI as just a way to cut costs, and started seeing it as a pathway to deeper customer connection and organic growth?

Are you truly listening and responding to what your online reviews are revealing about your service, or are you letting authenticity slip away with canned, generic replies?

As the market pushes for automation and efficiency, it’s easy to miss that real transformation—and pipeline growth—often start with authentic engagement.

On this episode, Bob Azman is joined by George Swetlitz, co-founder and CEO of Right Response AI. They dive deep into the modern role of AI in experience management, especially for local businesses aiming to stand out.

Share this episode with a fellow advisor or broker who’s ready to replace “AI slop” with authentic persuasion—and subscribe for more actionable ideas on scaling meaningful client relationships.

What could your business unlock if you stopped seeing AI as just a way to cut costs, and started seeing it as a pathway to deeper customer connection and organic growth?

Are you truly listening and responding to what your online reviews are revealing about your service, or are you letting authenticity slip away with canned, generic replies?

As the market pushes for automation and efficiency, it’s easy to miss that real transformation—and pipeline growth—often start with authentic engagement.

On this episode, Bob Azman is joined by George Swetlitz, co-founder and CEO of Right Response AI. They dive deep into the modern role of AI in experience management, especially for local businesses aiming to stand out.

Share this episode with a fellow advisor or broker who’s ready to replace “AI slop” with authentic persuasion—and subscribe for more actionable ideas on scaling meaningful client relationships.

Welcome back to All Things Considered CX! In this episode, Bob Azman is joined by LinkedIn expert and personal branding strategist, Carol Kaemmerer . As the new year kicks off amid a challenging economic landscape marked by recent layoffs, Bob Azman brings Carol Kaemmerer to share her insights on building an impactful professional presence online—especially when the job market is tight.

Together, they dive deep into the current state of employment, the growing influence of AI on the workplace, and why intentionality on LinkedIn is more important than ever. Carol Kaemmerer, author of “LinkedIn for the Savvy,” walks us through her five-point “Brilliance Framework,” designed to help leaders and professionals stand out authentically, maximize their digital real estate, and foster meaningful engagement. Plus, she offers actionable tips on striking the right balance between personal branding and strategic interaction on LinkedIn.

Whether you're proactively managing your career or navigating a job transition, this episode is packed with wisdom to help you harness LinkedIn's full potential and position yourself for opportunity—all while staying true to your unique story.