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Publisher's Summary

Husband, father, drag queen, sex worker, wife. You've got to hear Sandra's incredible story.

Sarah Krasnostein's The Trauma Cleaner is a love letter to an extraordinary ordinary life. In Sandra Pankhurst she discovered a woman capable of taking a lifetime of hostility and transphobic abuse and using it to care for some of society's most in-need people. Audible's editors fell in love with Sandra because of her warmth, humour and grace, and we think you will, too. Here’s what we thought of The Trauma Cleaner:

"As an acquiring editor at Audible, I read a huge number of books but this one completely stopped me in my tracks. This is one of the most 'human' books I’ve ever read, with Sandra’s deep emotional empathy told with warmth and humour. Really though, it's incredibly hard to describe this book because it's truly original – you just have to listen to it!" - Harriet, Audible Editor

"Sarah's memoir of Sandra's extraordinary life is one of the most heartfelt, deeply moving and fundamentally human stories I've listened to in a long time. Much like Brian Reed did for John B McLemore in his remarkable S-Town, Sarah paints an incredibly intimate portrait of a woman whose empathy and will to survive shines through with incredible potency. Rarely have I come across a non-fiction story told with such poetic attention to detail." - Tom, Audible Editor

About the book

Sandra Pankhurst founded her trauma cleaning business to help people whose emotional scars are written on their houses. From the forgotten flat of a drug addict to the infested home of a hoarder, Sandra enters properties and lives at the same time. But few of the people she looks after know anything of the complexity of Sandra's own life. Raised in an uncaring home, Sandra's miraculous gift for warmth and humour in the face of unspeakable personal tragedy mark her out as a one-off and make this biography unmissable.

This is a truly unique book, taking the humanity of S-Town, the beauty of H Is for Hawk and the sensitivity of When Breath Becomes Air to create something of startling originality. Sarah gives listeners a window into a life in a way only unforgettable pieces of writing can.

Due to the nature of some of Sandra's life experiences there are parts of the book which some listeners may find upsetting.

About the author

Sarah Krasnostein is a writer and a lawyer with a doctorate in criminal law. A fourth generation American and a third generation Australian, she has lived and worked in both countries. She lives in Melbourne and spends part of the year working in New York City. The Trauma Cleaner (Text Publishing / St Martin's Press) is her first book.

©2017 Sarah Krasnostein (P)2018 Audible, Ltd

What members say

Average Customer Ratings

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    5 out of 5 stars
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    5 out of 5 stars

An Outstanding Read

I don't think I've ever read a book that has evoked so many different emotions. An absolutely brilliant read from the beginning right through to the end and I still can't stop thinking about it several books later.

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    1 out of 5 stars
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    3 out of 5 stars
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    1 out of 5 stars

Potential never realised

This book had the potential to be good but it never got there. The language seemed similar to the self-conscious language of a university undergraduate. The book had long periods of listing items in the rooms of hoarders with obvious OCD issues. The lists went on and on and on and were tedious and it almost felt like the author was simply increasing her word count. The main character was well drawn but difficult to engage with. The ending of the story in the book is abrupt and, toward the end, the author repeatedly includes the statement 'I will go on' when I really wished she wouldn't . Not a good listen for me.

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    4 out of 5 stars
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    4 out of 5 stars
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    4 out of 5 stars

Interesting listening

A really interesting listen. Sandra’s story is beautifully written. Shame that the reader has a cold for some sections...I found it quite distracting!

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  • Mrs. Lisa J. Goldblatt
  • 04-02-18

A Fascinating Read

This is such a heartfelt and at the same time shocking story. I could not stop listening to it and am now going for round 2. I cannot recommend it highly enough.

14 of 14 people found this review helpful

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    5 out of 5 stars
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    5 out of 5 stars
  • Bee
  • 03-31-18

Fascinating

If, like me you are interested in weird and wonderful human behaviour and what makes us do what we do, you'll love this book. I was sorry when it finished.

13 of 13 people found this review helpful

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    3 out of 5 stars
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    3 out of 5 stars
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    2 out of 5 stars
  • Tamagochi
  • 05-16-18

Great promise underdelivered

This book has a great promise - biography of a transgendered person, employed in an exotic industry, located in Australia. Just think of of all the unique experience and insights she must have had throughout her life and could share with the reader. While we do get sizeable bits of this and that, the pieces never seem to connect into complete picture and I was left rather disappointed with the story.

There are several noticeable problems with it. One is stated right away: Sandra is unreliable narrator. Her memory is full of holes, incomplete fragments and some of her recollections can be pure fiction. It has probably been partly mitigated by documents and interviews with other people, but I could not shake the feeling that parts came straight from author's own imagination. Like the scene when Sandra asked for permission to marry her future wife, told with excruciating emotional details yet a minute later admitted probably had never happened.

Another letdown was author's obvious infatuation with the subject of this book. We're told again and again how she adores Sandra and everything she does. Thus we get a very idealized version of a person. The reader is never presented with alternate points of view: of Sandra's children, co-workers and friends for example. Even more annoyingly, author is very keen on justifying all of Sandra's actions and denies her personal responsibility. This made me cringe at times.

A final note is on the narrator. Her voice was too timid, constantly on the verge of bursting into tears and did not reflect Sandra's bold personality well. Some chapters were overly dramatized and were rather distracting. Overall I did not feel a connection with the characters.

9 of 10 people found this review helpful

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    2 out of 5 stars
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    3 out of 5 stars
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    1 out of 5 stars
  • Zozi
  • 05-16-18

Not as expected

Not enough trauma
cleaning.... more of a biography - should be called the life of Sandra Pankhurst

4 of 4 people found this review helpful

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    3 out of 5 stars
  • Mrs. V. Sibley
  • 10-07-18

Wanders all over the place

Interesting but it jumps all over the place and at times you're not sure if it's on about the author or one of the authors clients.

1 of 1 people found this review helpful

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    5 out of 5 stars
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  • AS
  • 04-19-18

An exquisit lesson in humanity

If you could sum up The Trauma Cleaner in three words, what would they be?

exquisite, touching, human

What was one of the most memorable moments of The Trauma Cleaner?

The Trauma Cleaner s a story of an extraordinary woman and her extraordinary journey through life. A lesson of perseverance and fight for identity and self-worth. A story of being lost and finding yourself through toughest of times. A real lesson in humanity though by the strangest of characters that there could be.

What about Rachael Tidd’s performance did you like?

The performance is deeply moving and artistic contributing to the narration.

1 of 1 people found this review helpful

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    5 out of 5 stars
  • Mrs. D. Rogerson
  • 11-06-18

As good as all reviews.

I got this book just because of the reviews. I am glad I did. This is a down to earth narrative. This book made me laugh and brought me close to tears. Humanity at its best when humans are at their end and most in need. Reminds me of how things and life can deal you just the card you have not expected.. People such as these can be there to help, but also to preserve dignity...

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    3 out of 5 stars
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    4 out of 5 stars
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    3 out of 5 stars
  • Claire Lloyd
  • 11-06-18

Good book

Much more that trauma cleaning. I just wish Sandra was more likeable and came across as less selfish. But she's still ok nsp









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    5 out of 5 stars
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  • Misheru
  • 10-18-18

You belong

I adore this book, beautifully written and beautifully told. I loved Peter and fell in love with Sandra. Please give it a go. I doubt you will be disappointed.

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    5 out of 5 stars
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  • Anonymous User
  • 10-08-18

A Deep story about deep cleaning

beautifully and thoughtfully written.
perfect narration it's as if narrator was the author. faciniating empathetic insight into vulnerability , those not coping and those who are just and by sheer determination

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  • Stephanie
  • 04-23-18

Heartbreaking from every view. A lesson in empathy

If you could sum up The Trauma Cleaner in three words, what would they be?

upsetting. beautifully told

What other book might you compare The Trauma Cleaner to, and why?

Not sure. Im not a big reader. just getting back into it now.

Which scene did you most enjoy?

Every scene in a new clients home

If you made a film of this book, what would be the tag line be?

A lesson in empathy

12 of 12 people found this review helpful

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    5 out of 5 stars
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  • Creatingorder
  • 04-11-18

Fascinating story

A fascinating story, written sensitively and evocative imagery, and narrated well so that each voice is immediately recognisable.

11 of 11 people found this review helpful

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    5 out of 5 stars
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  • Philip
  • 04-19-18

A brilliant narrative masterly voiced

This is Sarah's Krasnostein’s amazing recounting of another's life and life experiences. What beautifully crafted writing. What a painful, sometimes horrifying, yet ultimately redemptive narrative.
At a point, close to the book's end, at which Sarah injects herself into the story—as she does, unobtrusively, at a few points—what she recounts resonates with me; as a father of a young woman who daily deals with her own demons, and as a person who lives with a low buzz of masked anxiety and has done for decades. Yet it is not this individual resonance that makes me absolutely love this book; it is that Sandra's story—Krasnostein's narrative—takes in such a sweep of Australian social history focussed through the lens of one person, achieving the remarkable in talking directly to many about how things have changed and how they could change some more. And then there are the tiny focused seconds that tell the story of forever.
Reading The Trauma Cleaner will reveal readers to themselves as much as revealing Sandra Pankhurst and Sarah Krasnostein and the numbers of other brilliantly drawn characters. I tead The Trauma Cleaner as an audiobook—it came up as a recommendation in Audible, which I use so as to keep up my reading and not to waste time—ironically—listening to the blather of talkback or the repetitive drone of newsradio, while driving. Rachael Tidd's voicing is simply par excellence—she takes the author's capture of the inimitable Australian vernacular, peppered as it often is with expletives and antipodean aphorisms, and truly brings it alive; the voicing of each of the characters, the redoubtable Pankhurst most particularly, shows a remarkable ear for casting voice talent and capacity for performance.
Before there was binge watching and binge listening, there were books that were unputdownable; this is one of them. It shows us that good writing and the book ain't dead yet. I continually shuffle and reshuffle my top 10 books—The Trauma Cleaner has immediately elected itself to that exclusive pantheon and it won't be dropping out. Read it; you must read it.
A little quote that I like: "What's the difference between a private library and a book hoarder?" wonders Sarah's father. Sarah and he muse on this for a second and then simultaneously posit "Faeces". I leave you with that tantalising tit bit.

9 of 9 people found this review helpful

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    5 out of 5 stars
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  • tarah doyle
  • 05-30-18

not what I expected

I thought this book was going to bed about trauma cleaning but it was more about the woman behind the business. Such an inspirational story.

4 of 4 people found this review helpful

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    1 out of 5 stars
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  • Sandra Stone
  • 07-18-18

Very disappointing.

I bought this audiobook thinking it would tell the story of forensic cleaning and the many different lives these people discover in the course of their work. Strong language and the narrative focuses on the relationship between the owner of the business and their staff makes for labored reading. A disappointment.

2 of 2 people found this review helpful

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    1 out of 5 stars
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    2 out of 5 stars
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  • Katherine
  • 07-13-18

Disappointing

I thought this would be a very interesting story but unfortunately, the whole tone of the book was sycophantic admiration of the protagonist. It was sometimes cringe-worthy in the misplaced adoration.

2 of 2 people found this review helpful

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    4 out of 5 stars
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    2 out of 5 stars
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    5 out of 5 stars
  • Giulia
  • 07-05-18

I don't know why this grated on me

I'm not sure if it was the writing style or the delivery that I struggled with but something about this was very off-putting for me. The story itself is very interesting but I did not enjoy the way it was told

2 of 2 people found this review helpful

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    5 out of 5 stars
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  • Suzan
  • 04-17-18

The Trauma Cleaner

Sarah brought back the memories of Sandra’s indomitable spirit and gritty humour back in floods, I cried and empathised with little boy on the outside looking in his family, chuckle d with memories of 70s clubs where I worked on upper and lower esplanade, and of course working as a trauma cleaner with the hardest taskmaster and trainer who drilled into me ‘Excellence Is No Accident ‘ a training that was to change my life more than I could have possible known then . Unique style of writing that brought Sandra to life with each chapter .

2 of 2 people found this review helpful

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    1 out of 5 stars
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    3 out of 5 stars
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    1 out of 5 stars
  • Amanda Vermeulen
  • 09-10-18

Over-written and melodramatic

I think the subject is interesting and inherently dramatic. It did not need the Creative Writing 101 embellishment.

1 of 1 people found this review helpful

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    5 out of 5 stars
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    5 out of 5 stars
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    5 out of 5 stars
  • Yvonne
  • 05-28-18

Fantastic Read

Amazing life! So well written and narrated beautifully. I only wished it was a few chapters longer.

1 of 1 people found this review helpful