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Publisher's Summary

Five years after this sleeper hit took on the world of IT and flipped it on its head, the fifth anniversary edition of The Phoenix Project continues to guide IT in the DevOps revolution. In this newly updated and expanded edition of the best-selling The Phoenix Project, co-author Gene Kim includes a new afterword and a deeper delve into the Three Ways as described in The DevOps Handbook.

Bill, an IT manager at Parts Unlimited, has been tasked with taking on a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill must fix the mess in 90 days, or else Bill’s entire department will be outsourced.

With the help of a prospective board member and his mysterious philosophy of the Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow, streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited.

In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Listeners will not only learn how to improve their own IT organizations, they’ll never view IT the same.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2014 Gene Kim, Kevin Behr, and George Spafford (P)2015 Gene Kim, Kevin Behr, and George Spafford

What listeners say about The Phoenix Project

Average Customer Ratings
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Better than I thought

I am not an IT guy but a blue collar worker. There is a lot of understanding of processes that translate to everything in the business field.

I would recommend this to everyone who is in any business. It gives good examples of work and problem solving.

Take a chance and listen to, or read this book

29 people found this helpful

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Theory and Practice merged

Any additional comments?

I honestly didn't know a book like this could exist. The format really took me by surprise, but luckily, it was a pleasant one. Essentially it follows a newly promoted IT operations manager as he tries to improve the way the IT department works in his company while struggling with all the bureaucratic challenges that come with higher management positions. The really interesting part though, is that the book goes through a lot of sound theoretical concepts and we see how they're applied practically in the business.

It's still more of a novel in that it has a story and interesting characters that you see grow, which really are the driving force behind this book. The story and setting are relatively basic, but that's actually perfect since it's easier to relate to when there's all the theoretical content to get your head around. It's hard to be too critical of the characters, since again, they're mostly there to make a point and generalize the type of people that you encounter in organizations. That being said, there were some characters and events that were a little too unbelievable, which often broke the sense of realism and made you realize that you're reading a fictional story.

This kind of book would be a great source for students to study from since rarely have I seen theory and practice so closely linked in a book. Usually it's a ton of theory pushed down your throat with a sprinkling of real world examples thrown in. There's definitely some leaps and issues that would have to be addressed, but if anything, that would make it more interesting to disseminate. I'm just a bit worried now that someone reading this thinks they can turn their whole company around in three months.

46 people found this helpful

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Wonderful!

If you work in IT, you MUST read this book! It will save your sanity! Having been in IT for my entire career, it hits closer to home than anything I've read before. It's like "The Goal" by Eli Goldratt for IT!

20 people found this helpful

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Must read for IT professionals

The story line in this book has been repeated thousands of time in many organizations around the world. One of the best books I have read on understanding the importance of understanding your resource constraints and how they impact your whole organization from IT to business functions. Gaining alignment and focus on the right projects is the key to driving your business forward. Book also highlights a lot of Agile principals as well. Good read. Easy to relate to the theme of the book.

14 people found this helpful

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    4 out of 5 stars

I have no idea why I liked it.

I am not in business or IT. this couldn't be further from my field or life. but still, somehow the story was compelling enough that I read it for the pure entertainment and really enjoyed it.

21 people found this helpful

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The most gripping novel I have read in a long time

I have been in the help desk, I have been in IT management, I have been in the upper echelons of management and business ownership.
The ideas put forth in this book are groundbreaking for today's economy and will be the groundwork for the highly agile businesses of the 21st Century.
If you want to make progress in your Enterprise and you are getting blowback from your managers, give them this book.

8 people found this helpful

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This is my organization

We had a “Phoenix project” that went horribly wrong and cost a considerable amount of time, money and effort (much of it heroic) to recover. We learned a little of what is in this book. Had we known about these processes before we may have avoided at least some of the cost. As the saying goes “there’s never enough money to do it right the first time, but there’s always enough to fix/do it right the second time” - and sadly so.

2 people found this helpful

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I was surprised at how much I liked this book!

At first, I wasn't sure if I would like this book; however, I was quickly hooked. I highly recommend this book to anyone even if they're not Techie. I'm looking forward to acquiring "Beyond The Phoenix Project" and some of the other books that are mentioned in this work. I'm grateful to Gene Kim, Kevin Behr and George Spafford for this great work; I'm also looking forward to listing to other Audible books narrated by Chris Ruen who made this audiobook so enjoyable. I'm really glad that my friend recommended it to me.

2 people found this helpful

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Good content

I didn't like the narration AT ALL. The book is very difficult to listen to and easy to lose focus while listening due to slow nature of the content. i.e. reading out loud email subjects, from, to, priority, timestamps before getting to the message point maybe looks good in a physical book, but it's not so convenient on the audible format.

2 people found this helpful

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    3 out of 5 stars

I feel like I should be paid $95/hour for listening

Nice book, great narration. I couldn't get to the payoff but I tried after a few commutes of listening. The situation in the story just kept getting worse and worse and I found i didn't have an emotional investment in anyone to really care.

2 people found this helpful

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  • Matt Williams
  • 12-01-15

An example of Audiobooks being better

This is one of those books where reading it would have been much harder than listening to the audiobook. Listening to it being spoken makes it feel a little bit like just overhearing a conversation from a friend or colleague, which is easier to listen to than read. The book is full of office politics, and overcoming problems in an office, so if that type of thing bothers you it's one to avoid, but if you find office politics amusing - or can enjoy the absurdity of it all then it's a book you'll enjoy

17 people found this helpful

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  • JSW
  • 05-14-15

How IT can help the business WIN

An eye opener. A good read, good therapy, a great mindset and a practical guide.

If you are a passionate practitioner of technology to achieve successful business outcomes then read this book.

8 people found this helpful

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  • Mr Anthony Fawkes
  • 06-13-15

project management and IT

This is probably one of the best books I've ever listened to. The storytelling is great and helps give you a grounding in IT operations and project management. I whole heartedly recommend this book.

5 people found this helpful

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  • Simon
  • 07-27-16

Thoughtful Parallels

This book novelises quite successfully a journey of discovery as an IT Manager raises his sights and game to focus on the organisation not the tool. As one character says 'it is not rocket science' but even the obvious point land in unfamiliar ways and I found myself comparing the story to my own organisation. This has a wider application than just IT. It was a pleasure to consider these ways of thinking in the setting of a pretty good novel ableit that some characters seem broadly drawn. That said - the characters were drawn the way you see your colleagues and the story is told first person. A good read and listen.

4 people found this helpful

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  • Gareth
  • 04-29-20

Good start, but tails off

You start listening to this thinking 'wow, this is like so many large organisations, they've got this spot on' and I think they have. It's brilliant and you can't wait to listen to how they solve the organisation problems so that you can apply some of the lessons in some of the organisations you might work with, Then everything falls into place and they all live happily ever. Perhaps the latter part is over-simplistic. Perhaps I'm just grumpy. I'll let you decide.

3 people found this helpful

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  • David L
  • 12-18-20

biased and contrived story to push the agile agend

biased and contrived story to push the agile agenda. The company involved is disfunctional to the point of being cringe worthy.
if you want to understand agile just read the principles not a long winded story

2 people found this helpful

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  • Pawan
  • 07-12-16

A perfect introduction to DevOps

Very well written and naratted.... A great way to explain the problem and then solve it step by step......

2 people found this helpful

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  • M. E. Gideon
  • 07-08-15

Excellent fable on the role of I.T.in business.

Well worth the listen. Could apply to other functions too but to a lesser extent

2 people found this helpful

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  • Stefan Wawrzyniak
  • 02-02-21

The novel category: drama

If you think that The Phoenix Project will teach you something new or brush up your knowledge about either Kanban, Agile, Lean, SixSigma, PRINCE2, PMP Waterfall or Scrum than you might be wrong. This book is the novel and an office drama.

1 person found this helpful

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  • donniejp
  • 12-28-20

This book is neither informative or interesting.

This is a book for people who don't like books or care about how they are written. Narrative and story are incredibly dull, and if people really do gain business insight from it, they should probably embark on another career as their instincts must be hopeless.

1 person found this helpful

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  • Paul Harmat
  • 07-03-21

All these reviews don't lie

Great IT concepts told with the backdrop of traditional manufacturing themes. If you work in IT and haven't seen these characters in your working life then I would be amazed!

2 people found this helpful

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  • Miti
  • 05-23-20

Narrator is very good

I am working in information security team. I liked the story as it seems very real. Narrator is very good.

2 people found this helpful

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  • Anonymous User
  • 07-21-21

Excellent Book Opened my eyes

For my first audible book it was a great introduction. I found the story a great way of putting a complex subject into a relatable use case.
I, along with most others who have read the book, have encountered most of the scenarios and characters in my IT career that are in the book. It has helped me understand how we can resolve problems with complex projects that are heading down a very bad road and try and get them aligned to work with DevOps.
Highly recommended for any IT related person who is working in a operational and/or project related role. A very useful book for senior stakeholders who may be involved in a business where technology is used, which in todays society is nearly every business.

1 person found this helpful

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  • Ruby
  • 06-11-15

Interesting story

It is an interesting story and people can gain insights on process management. Narrative is good - worth to listen!

1 person found this helpful

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  • Anonymous User
  • 05-23-20

Most in IT can relate

Great performance by the narrator, even though the subject matter may appear dry it has been presented in a novel format making it an engaging listen.

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  • Reza
  • 12-30-19

must-read for everyone in IT

very good narrative on a legendary book. do not miss specially if you think 10 deployment a day will not work for you organisation.

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