James Benham isn't trying to convince insurance entities to transform and modernize, he knows that's inevitable. His company JBK is there to help insurance organizations realize potential and minimize the pain along the way. In a rare business model, James and his team provide the services that allow for realization of solutions, not a one size fits all approach.

In this episode:

• Why so much waste happens by building the wrong product.
• How Excel as an underlying language and format needs to be replaced.
• Where insurance technology transformations stall and fail
• What pitfalls insurance entities are prone to experience, and why

James is not trying to upend the industry and reinvent it, a refreshing stance, more importantly he provides a path forward for companies that need to evolve and cannot afford more 'tech debt' or solutions that cannot fulfill needs.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jai Mansukhani didn't plan to develop AI systems for insurance however he saw an opportunity to bring expertise into an industry that needed more than another tech product. When he co-founded General Magic the name was Open Sesame but now with an incredible $7.2m seed round and a pivot in purpose and strategy Jai see's opportunity for growth and value to the insurance industruy.

In this episode:

• Learn about the challenges tech companies have when dealing with the insurance industry
• What are the most misunderstood aspect of AI and insurance
• Why some aspects of insurance still remain perplexing and frustrating
• How building partnerships slowly helps innovation
• An honest assessment of where & how insurance professionals can find value with AI

Jai shares his journey, lessons learned, and provides a candid look at how technology needs to be prepared to adapt for insurance and not the other way around.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Steve Pieroway is no stranger to technology or insurance with a career spanning over 25 years across both fields. Now as the founder of Benevolent Marketing Steve has conducted an insuretech trust index survey and recently published the results. We caught up with Steve to help contextualize the results and dive deeper into insuretech consumer sentiment.

In this episode:

• What the data shows and how to interpret it
• Context to nuances in the questions and responses
• Why positive belief still reigns for most users of insuretech
• How insuretechs can improve their value proposition for better satisfaction
• Why understanding what ROI is needed before embarking on a purchase is important

Steve explains all this and so much more that is vital information for anyone who is looking to make an insuretech investment.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Visualping isn't a new company but it is a new entrant to insurance. Co-founder and CEO Serge Salager drops by to discuss how his company is attempting to become the Google Alerts for insurance with real-time risk insights.

In this episode:

• How real-time data can help underwriters assess and monitor risk
• Where new data sources for understanding and managing risk are coming from
• How partnerships with distribution channels can lead to sales opportunities
• Why real-time data can prevent loss and tragedy

Serge shares a candid look at how this technology is used in other industries and what it can do for insurance as the new entrant and who can benefit by adopting this for risk management.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

2025 was a year for the making for the podcast and P&C insurance. Not only did we find ourselves at a variety of different events, these allowed the show to tap into new content and perspectives. So take a stroll down what was 2025 and get ready for some thoughts on where 2026 will go and what to look for.

In this episode

• Where technology and data align and what innovation is happening
• How to understand transformation and scale to your insurance needs
• Why industry partnerships are important and how leaders look at valuing partnerships
• The effect of CAT losses and how they drive insurance
• Why finding niches are important but so is effective insurance marketing

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It's time to revisit some of the highlights of 2025 as we enter into 2026 and the impending changes across insurance. This episode is a collection of interviews from various leaders and companies who were in attendance. What we did was take the themes that all the guests naturally arrived at without prompting.

Learn where the change is happening in macro purposes and micro usage examples. Whether you are looking at enterprise systems and strategies or smaller solutions where the industry is heading matters and this episodes gives you a roadmap with insights that a practical and with evidence of success and how they are growing and finding success.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Guidewire Connections event that happens every year is not just a celebration for the SaaS insurance software provider, it's a chance see the vision, and extended ecosystem of partners who make the value come alive. Curt Wyatt attended the event this year and was there when news broke, heard from partners about the future of service and value along with some interesting and perhaps more pragmatic takes on AI.

In this episode:

• Joseph Desouza from Pro Navigator on merging with Guidewire
• How claims tech is being powered by AI and the value insurers are seeking
• Why document ingestion and managing unstructured data is becoming more of a priority
• Hear from partners who are helping Guidewire grow and deliver value by experience

This episode is a compilation of thoughts from various people and sheds light on how key industry partners are working to deliver a bigger vision and better experience together.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Reuters puts on many events and coming up is the Future of Insurance Canada, held in Toronto. As the industry adapts and manages market changes, trade tensions, and global issues we sat down with Ollie Smith, from Reuters Events to learn about the event and how it is evolving to meet the needs of the insurance industry for the future.

In this episode:

• Why curating content has to be constant to deliver value
• Showcasing the Dragon's Den panel and who are the dragons?
• Why the issue of technological debt for insurance has to be discussed
• Pete appearing on a live debate panel- what????
• How AI will affect the next generation of insurance talent
• Global issues that affect insurance locally, for everyone
• 
  

Ollie shares the needs he hears from industry and how they have put together the content, speakers and guests to deliver a leading edge look into the future about insurance and what changes the industry sees coming.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.