Memo Montemayor is the founder of EMC Jet, a boutique aircraft brokerage and consulting firm based in Houston, Texas.

EMC Jet specialises in larger business jets like the G650 and Gulfstream models. They also sell turboprops like the King Air. Memo has expanded the company with offices in Atlanta, India, and Thailand.

Memo is very focused on building relationships and networking, sponsoring athletes and sports teams to connect with potential clients. This includes deals with Formula 1, the Houston Astros, and PGA Tour players.

Memo emphasises the importance of professionalism and ethics in the sometimes shady aircraft brokerage industry. He is involved with the industry association GLADE to promote best practices.

Despite the high-pressure nature of the business, Memo tries to maintain a work-life balance, playing golf 2-3 times per week and spending time with his family.

Anthony Tivnan, from Magellan Jets, discussed the company's aviation solutions, including on-demand charter, jet cards, aircraft sales and management, and a new fractional programme.

Magellan has invested heavily in technology and AI to improve efficiency and the customer experience, such as integrating the Stellar platform, developing internal AI expertise, and automating various processes.

Tivnan emphasised the importance of change management and education when implementing AI, as well as the challenges of balancing technology investments with maintaining a personal, high-touch service.

He also shares insights on the evolving private aviation market, the rise of online booking platforms, and Magellan's focus on supply chain optimisation and client retention.

Visit the Magellen Jets website here: https://magellanjets.com/

Stewart Lapayowker, founder of Lapayowker Jet Counsel, fell into aviation law early in his legal career when a partner at his law firm asked him to handle a private jet transaction. This meant that he had to learn the industry from scratch. To prevent this happening to others, he has just published his first book: Buying a private jet? What you don't know'. His advice for first-time private jet buyers is to assemble the right team of experts and not try to handle the process themselves.

You can read Stewart's book here: https://www.hatchards.co.uk/book/buying-a-private-jet-what-you-dont-know/stewart-h-lapayowker-esq/9798999278906