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The fear of making a decision runs deep in our psychology—whether you're contemplating a $20,000 HVAC system or taking your first step toward sobriety. As someone who's walked both paths, I've discovered that sales objections and recovery hesitations share remarkable similarities.

When customers say "I need to think about it" or "I should check with my spouse first," they're often masking deeper fears. Just like someone struggling with addiction who wonders "Where will the fun go if I get sober?" or "What if I can't stick with it?" The underlying message is the same: change is terrifying. Most fascinatingly, refusing to make a decision is itself a decision—specifically, a choice to stay exactly where you are.

The key insight I've gained from both worlds is that pushing people never works. Whether you're selling HVAC systems or supporting someone's recovery journey, authenticity and honest communication create trust, while pressure tactics destroy it. People have an uncanny ability to sense when you're being incongruent or manipulative. That's why taking a genuine interest in their concerns, practicing active listening, and offering solutions rather than sales pitches creates better outcomes for everyone involved.

Your success, whether in business or in supporting others through life transitions, depends on understanding that people make decisions for their reasons, not yours. By validating concerns without judgment, asking thoughtful questions, and creating space for autonomous decision-making, you help others navigate change in a way that respects their journey. This approach not only leads to better business outcomes but also more meaningful human connections.

Have you noticed this pattern in your own life? How might approaching difficult conversations with more curiosity and less pressure change your relationships—both professional and personal? I'd love to hear your experiences.

https://coreyberrier.gumroad.com/

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https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflow

https://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1

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Forget everything you thought you knew about marketing in the home services industry. In this eye-opening conversation, Ryan Chute, partner at Wizard of Ads, shatters conventional wisdom about lead generation and reveals the three essential components of effective marketing strategy that most businesses entirely miss.

Ryan breaks down why your marketing efforts must go beyond simple lead generation tactics to create meaningful customer relationships. Through vivid analogies and practical insights, he explains how brand activation, sales activation, and prospect portals work together to make your business the obvious choice when customers need your services. It's not about being the cheapest or having the most reviews – it's about creating emotional connections that position your business as the trustworthy solution.

The psychology behind customer decision-making takes center stage as Ryan reveals why empathy must precede competence in every customer interaction. He introduces the concept of "tantric selling" – a patient approach to sales that meets customers where they are financially and emotionally in today's uncertain economic climate. This strategy recognizes that breaking the first seal of trust is more important than immediately pushing for maximum ticket size.

Perhaps most valuable is Ryan's breakdown of how to structure pricing presentations that tell a compelling story, positioning financing prominently rather than as an afterthought. He explains why your operations must support your marketing promises, why tension can be beneficial while friction destroys momentum, and how to build what he calls a "marketing mansion" in customers' minds instead of just dumping a pile of undifferentiated bricks like your competitors.

Ready to transform your approach to marketing and sales? Listen now and discover why, as David Packard said, "Marketing is far too important to be left to the marketing department."

https://coreyberrier.gumroad.com/

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https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflow

https://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1

https://www.linkedin.com/in/coreysalescoach/

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In this episode of the Successful Life Podcast, host Corey Berrier addresses common misconceptions technicians have about sales, emphasizing that technicians can also be effective salespeople. Corey highlights the importance of ethical sales and customer education, delivering value-driven suggestions without appearing pushy. He offers practical advice on how to build trust and establish rapport with customers, overcome objections, and handle common challenges in sales situations. Through real-world examples, Corey demonstrates that good service alone isn't enough; technicians must adopt a sales mindset on every service call to truly help customers and succeed in their careers.

00:00 Introduction to the Podcast
00:12 Technicians and Sales: A Common Misconception
03:11 The Role of Ethical Sales
04:53 Educating Customers: The Key to Sales
07:05 Overcoming Common Sales Objections
09:03 Building Trust and Providing Value
12:19 The Importance of Role-Playing
15:49 Guiding Customers to Make Decisions
19:26 The Power of Transparency and Trust
31:32 Conclusion and Final Thoughts

https://coreyberrier.gumroad.com/

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https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflow

https://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1

https://www.linkedin.com/in/coreysalescoach/