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Steady Work
- Narrated by: Mitzi Pirkey
- Length: 3 hrs and 31 mins
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Publisher's Summary
Transforming front-line operations in a retail chain the size of Starbucks is a story in itself. This book goes further, investigating how lean thinking addressed huge demand fluctuation in a retail environment across thousands of stores, and then how baristas and managers in Newtown, Connecticut, used that system to get them through the worst week imaginable. It is a deeply personal story with global relevance.
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What listeners say about Steady Work
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
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Overall
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Performance
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- Cory Mathews
- 05-11-21
lean rollout example
a short but great example of the execution of a large scale lean rollout with some examples of resistance from workers among other problems and solutions that always seem to lead to the reduction in stress for management.
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- Palonen Vesa M
- 02-16-21
Easy to listen and insightful
Great stories and examples. Insightful leader view on lean transformation. Good tips and trick to apply
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Performance
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- Brion Hurley
- 05-30-20
Great book for beginners and experts in Lean
Very interesting to hear the struggles and successes at Starbucks from a Lean perspective, facing challenges that may be more similar to your organization that you might expect
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- Darren Button
- 01-16-22
Makes you stop and think!
I love this book. It's made me revisit the simplicity of lean and relook at my current operation. I suggest listening and making notes as you go along.
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- Mads Jensen
- 07-09-20
Decent book. More about Starbucks than lean
It's fine and you can learn from it. But if you have read other lean books, there's very little to be gained from this book.