In the fifth episode of That Workplace Experience Podcast, host Dan Moscrop visits Multistory in Birmingham, a bold transformation of a tired 1960s office building into a vibrant, mixed-use workplace designed for the future.

Download the Workbook and watch the episode to see the spaces in full.

Joined by Nick Gaskell (Hawkins\Brown), Dan explores how the project reimagines an ageing commercial building through a focus on community, flexibility, and long-term value—creating what Nick describes as a “living room for the city” that draws people in and connects seamlessly with its surroundings.

Together, they discuss the challenges of refurbishing a complex, multi-entrance structure, the importance of creating shared amenities that bring tenants together, and how bold design and colour can establish a strong new identity. They also unpack the project’s material philosophy—rooted in the Japanese concept of Kintsugi—celebrating the building’s history rather than concealing it, and explore how flexibility, wellbeing, and mixed-use thinking are reshaping the modern workplace.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

In the fourth episode of That Workplace Experience Podcast, host Dan Moscrop visits Sustainable Workspaces at County Hall, a pioneering low-carbon retrofit in one of London’s most recognisable historic buildings.

Download the Workbook and watch the episode to see the spaces in full.

Joined by Dickon Hayward (Material Works Architecture), Dan explores how the project challenges conventional workplace design by embracing reuse, material honesty, and radical sustainability.

Together, they discuss the realities of designing within a historic structure, the creative reuse of waste materials, the balance between cost and environmental ambition, and how celebrating the raw qualities of materials can shape a distinctive and responsible workplace.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

In this first bonus episode of That Workplace Experience Podcast, host Dan Moscrop is joined by Simon Jordan and Gerry Hopkinson of We Make Progress — a design anthropology and experience strategy studio working across cities, venues and mixed-use developments.

Together, they explore a provocative idea:

What if we’ve been designing workplaces the wrong way around?

From fluid identity and hybrid work to the limits of “human-centric design,” this conversation challenges the assumption that efficiency equals growth.

They unpack:

• The “Explore vs Exploit” theory of work
• Why meaning matters more than corporate purpose
• Why buildings shouldn’t organise people
• How participation and stewardship shape long-term success
• Why places should behave more like living ecologies than static systems

This episode steps back from a single project to examine the cultural forces reshaping work, cities and experience today.

Watch the episode and download the Workbook for a deeper dive into the episode, and We Make Progress.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham