In the sixth episode of That Workplace Experience Podcast, host Dan Moscrop visits Chancery House, a standout retrofit sitting above the London Silver Vaults that redefines how historic buildings can evolve into contemporary workspaces.

Download the Workbook and watch the episode to see the spaces in full.

Joined by Julian de Metz (DMFK Architects), Dan explores how the project balances heritage with modern intervention—drawing on the building’s rich history, from its origins in 1885 to its unique connection to the Silver Vaults beneath.

Together, they discuss the art of working with existing structures, the importance of subtle material palettes, and how thoughtful design can create intuitive, flexible environments that attract diverse occupiers. The conversation also touches on the role of culture in workplace design, the value of “cut and carve” architecture, and how minimal interventions can unlock maximum impact.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

In the fifth episode of That Workplace Experience Podcast, host Dan Moscrop visits Multistory in Birmingham, a bold transformation of a tired 1960s office building into a vibrant, mixed-use workplace designed for the future.

Download the Workbook and watch the episode to see the spaces in full.

Joined by Nick Gaskell (Hawkins\Brown), Dan explores how the project reimagines an ageing commercial building through a focus on community, flexibility, and long-term value—creating what Nick describes as a “living room for the city” that draws people in and connects seamlessly with its surroundings.

Together, they discuss the challenges of refurbishing a complex, multi-entrance structure, the importance of creating shared amenities that bring tenants together, and how bold design and colour can establish a strong new identity. They also unpack the project’s material philosophy—rooted in the Japanese concept of Kintsugi—celebrating the building’s history rather than concealing it, and explore how flexibility, wellbeing, and mixed-use thinking are reshaping the modern workplace.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

In the fourth episode of That Workplace Experience Podcast, host Dan Moscrop visits Sustainable Workspaces at County Hall, a pioneering low-carbon retrofit in one of London’s most recognisable historic buildings.

Download the Workbook and watch the episode to see the spaces in full.

Joined by Dickon Hayward (Material Works Architecture), Dan explores how the project challenges conventional workplace design by embracing reuse, material honesty, and radical sustainability.

Together, they discuss the realities of designing within a historic structure, the creative reuse of waste materials, the balance between cost and environmental ambition, and how celebrating the raw qualities of materials can shape a distinctive and responsible workplace.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

In this first bonus episode of That Workplace Experience Podcast, host Dan Moscrop is joined by Simon Jordan and Gerry Hopkinson of We Make Progress — a design anthropology and experience strategy studio working across cities, venues and mixed-use developments.

Together, they explore a provocative idea:

What if we’ve been designing workplaces the wrong way around?

From fluid identity and hybrid work to the limits of “human-centric design,” this conversation challenges the assumption that efficiency equals growth.

They unpack:

• The “Explore vs Exploit” theory of work
• Why meaning matters more than corporate purpose
• Why buildings shouldn’t organise people
• How participation and stewardship shape long-term success
• Why places should behave more like living ecologies than static systems

This episode steps back from a single project to examine the cultural forces reshaping work, cities and experience today.

Watch the episode and download the Workbook for a deeper dive into the episode, and We Make Progress.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

In the second episode of That Workplace Experience Podcast, host Dan Moscrop steps inside One Great Cumberland Place, the new head office of The Portman Estate, overlooking Marble Arch in the western corner of Marylebone.

Download the illustrated PDF and watch the episode to see the spaces in full.

Joined by Michael Jones (The Portman Estate) and Joe Mac Mahon (Gort Scott), Dan explores how the design was led not by trends — but by the Estate’s core values.

Together, they discuss values-led design, the weaving of heritage into a modern scheme, the balance between preservation and intervention, and how a simple kitchen became the heartbeat of the workplace.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

In the first episode of That Workplace Experience Podcast, host Dan Moscrop visits The Jellicoe — Fora’s landmark workspace in London’s Coal Drops Yard, King’s Cross.

Download the illustrated PDF and watch the episode to see the spaces in full.

Joined by Adam Egan (Fora) and Becky White (Universal Design Studio), Dan explores the vision behind this standout flexible workplace — from its “town hall” community concept to its beautifully designed zones for focus, collaboration and wellbeing.

The episode also dives into inclusive design, neurodiversity, sustainability, and what makes The Jellicoe so much more than an office.

Video production and camera: Calum Lindsay

Camera: Miguel Santa Clara

Illustration: Phoebe Gitsham

That Workplace Experience Podcast explores how exceptional workplaces come to life — and the people behind them. Hosted by Dan Moscrop, Founder and CEO of THEM, the series uncovers how thoughtful design connects brand, culture, and performance.

This trailer offers a first glimpse into the extraordinary spaces and inspiring stories we’ll be exploring throughout the season.

Follow @themdesign and subscribe to That Workplace Experience Newsletter for more updates.

Video production by Calum Lindsay

Rachel Edward is Workplace Futures Lead at Lendlease, and if you're involved in workplace in London you'd be pushed to not be aware of her work. She's Rachel has been involved in a number of pioneering projects working on workplaces globally applying evidence-based design thinking.

Rachel is all about how people use the places that we build. She is passionate about building sustainable workplace communities, with a focus on how the design of places can make a difference — to society, to lifestyles, to businesses, and to the planet.

In our interview, we look at how we design for the future alongside what we need now, and how to integrate the workplace into larger schemes.