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Scaling UP! H2O

Scaling UP! H2O

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The podcast where we scale up on knowledge so we don't scale up our systems. Find out why working in Industrial Water Treatment is the best job in the world. Hear industry experts share their knowledge and stories. Learn about technologies, methods, and career journeys. Join podcast host Trace Blackmore, former AWT President, LEED, and CWT every Friday for a new episode.© 2018 All Rights Reserved, Blackmore Enterprises, Inc. Economía
Episodios
  • 457 2026: A New Year with New Intentions

    457 2026: A New Year with New Intentions
    Jan 2 2026
    Trace Blackmore opens 2026 with a practical reset: how to plan with urgency, sharpen the fundamentals that make troubleshooting easier, and use the tools around this podcast to keep your development moving all year. The 12-Week Year: urgency you can use Annual goals often feel "far away" until December forces focus. The 12-week year flips that dynamic by treating each quarter like a year—creating urgency sooner and giving you four chances to reset and improve. Trace walks through the structure: start with a vision (he uses a three-year example), then choose 3–5 tactical goals for the next 12 weeks, so you don't overload and quit. He also ties it to a water treatment reality: quarterly customer touchpoints are simply more productive than an annual "re-introduce everything" meeting. Trace points listeners to planning support and easy on-ramps: the book link: ScalingUpH2O.com/12weekyear the planning guide PDF: ScalingUpH2O.com/12weekyearplan and an Audible option (free month + free book mentioned in the transcript). Mailbag: how the show is made—and what's changing A listener asks how an episode goes from spark to air. Trace lays out the workflow: idea sourcing, research and pre-production, guest outreach, scheduling, outline creation, recording discipline, post-production with audio engineer Sean, then show notes, graphics, social posts, scheduling, and promotion. He also shares a key quality upgrade: guests now receive equipment prerequisites (including budget-friendly mic options) because the Scaling Up Nation can hear the difference. On what's new for 2026, Trace shares a major personal commitment: he's pursuing a Doctorate in Business Administration, including research, data collection, and defending a thesis—with an intent to involve listeners through future surveys. Skills to build in 2026: foundation, communication, and technology Trace's recommendations land in three buckets: Strengthen fundamentals (chemistry, products, and the "why" behind test kits), improve communication and relationship-building (including temperament-based communication concepts he references), and Learn what's available in data and technology so you can show up to accounts better prepared—and avoid time-wasting return trips. He closes with a direct action: browse the ScalingUpH2O.com events section and pick learning opportunities you can attend (especially those nearby), then build a 12-week plan that helps you justify bigger conferences by clearly stating what value you'll bring back. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 02:38 - Welcome to 2026 and what this "first show of the year" is designed to do (reset, tools, and a mailbag). 07:30 – 12 Week Year Planning format 21:09 – Dive Into The Scaling UP! H2O Mailbag 30:54 – What Is New for 2026 for Trace Blackmore 38:05 – Words of Water with James 40:15 – Trace's Favorite Food 46:42 – What Are The Top 2 to 3 skills Water Treaters Should Focus On Quotes "Now the reason I really like the 12-week year is because it puts the urgency of not having a full year of time, only having a smaller amount of time to work for you." "It also gives you 4 chances a year to reset and improve, not just one." "Everybody in water treatment should focus on developing skills around a solid foundation." "That leads me to my third skill that I want to talk to you about, and that's learning what's available to you when it comes to data and technology." Connect with Scaling UP! H2O Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind Audible Book - The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months 12 Week Year Plan Episode 100 The 100th One Episode 117 The One With Temperament Expert, Kathleen Edelman Episode 179 Another One that Teaches Us to Communicate Better with Others AWT – The Analyst - Library I Said This, You Heard That 2nd Edition by Kathleen Edelman HACH Water Analysis Handbook Words of Water with James McDonald Definition: Today's definition is the ratio of the dissolved solids in a system's circulating water to the dissolved solids in the makeup water. Can you guess the word or phrase? 2026 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.
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    1 h y 1 m
  • 456 The 12 Days of Scaling UP! H2O 2025

    456 The 12 Days of Scaling UP! H2O 2025
    Dec 26 2025
    A year-end recap is more than a highlight reel—it's a practical reset. In this New Year episode, Trace Blackmore walks through 2025 using a "12 Days of the Scaling Up Nation" format, tying together performance, community growth, listener engagement, and the sponsor support that keeps the podcast and its companion tools available at no cost. Year-end by the numbers Trace explains how he used to track every stat closely—and how that shifted into an unhealthy measure of self-worth—so the team now uses numbers as feedback, not validation. He notes the show released 56 brand-new episodes in 2025 (including the additional releases during Industrial Water Week) and explains why the data still matters: it helps confirm what the community is using, such as discussion guides and other tools, and what needs to be improved. Most-downloaded episodes and what listeners leaned into Trace shares the three most-downloaded episodes of 2025: Episode 405 — cooling water innovation using treated wastewater Episode 418 — maleic acid (with Mike Standish) Episode 424 — chlorine dioxide (the most downloaded episode of the year) Engagement that keeps learning moving The episode highlights growth in the Scaling Up Nation across newsletter subscriptions, discussion guide downloads, and an expanding LinkedIn community. Recognition, partners, and momentum into 2026 Trace acknowledges milestones including AWT naming Scaling Up H2O the official podcast of the Association of Water Technologies, and he thanks the sponsors who make the podcast's free content possible—19 sponsoring partners in 2025. The episode closes with a direct invitation for listeners to share what they want to learn next, who they want interviewed, and what stories could help the industry keep "raising the bar." Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 02:50 — Show open and New Year framing: a reset point for leaders and operators heading into 2026 03:10 — Why the retrospective exists: improve the next year and celebrate what the Scaling Up Nation achieved together 05:00 — The format revealed: "12 days" of highlights built from what happened in 2025 08:40 — The final 2025 "Water You Know" question: hydroxide ion formula—and the answer reveal 16:30 — The top three downloaded episodes of 2025 29:00 — Signature segments and field lessons: community participation, Detective H2O, and "quicker is not better Quotes "Slow is smooth and smooth is fast." "It's not going to take somebody's job away because of AI, but somebody who knows AI or is familiar with AI over somebody that is not familiar with it and refuses anything with AI, that person will probably take that other person's job." "Lift others as you rise." Connect with Scaling UP! H2O Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind 405 Cooling Water Innovation: Harnessing Wastewater for Sustainability 418 Maleic Acid-Based Corrosion Inhibitors: Expanding the Water Treatment Toolbox with Mike Standish 424 Chlorine Dioxide Insights with Greg Simpson 420 Tapping Into Tech: How Ben Frieders Uses AI to Elevate Water Treatment Marketing 422 Inside the Association of Water Technologies with John Caloritis 423 Pushing the Boundaries: Jacob Deak on Innovating Water Treatment Systems 446 Leveraging the Culture Index for Business Success with Danielle Scimeca and Conor Parrish 447 Unlocking Team Potential with Culture Index with Randi Fargen 179 Another One that Teaches Us to Communicate Better with Others Water You Know with James McDonald Question: What is the molecular formula for hydroxide ion? 2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.
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    55 m
  • 455 Mentors, Mindset, and the CWT: Owning Your Water Career with Nella Fergusson

    455 Mentors, Mindset, and the CWT: Owning Your Water Career with Nella Fergusson
    Dec 19 2025
    "So one thing I never do is try to start giving remediation or advice before I truly have understood and diagnosed the problem." Mentorship and certifications don't replace experience—but they can accelerate it when paired with the right mindset and a disciplined approach to learning. Nella Fergusson, CWT (District Manager, Southern California, Garratt-Callahan), lays out what "growing up" in industrial water treatment actually looks like: repeated exposure to real problems, strong diagnostic habits, and a willingness to keep learning long after year one. Learning that keeps you employable Water treatment evolves. Nella contrasts today's challenges with what she faced 15 years ago and explains why complacency is the fastest path to getting left behind. She describes water treatment as industry-specific by nature—food processing cooling and commercial real estate operations don't behave the same, don't shut down the same way, and can't be serviced the same way. Diagnosing before prescribing Her troubleshooting process starts with questions: the system's history, what changed, when symptoms appeared, and how critical the impacted use is. She emphasizes water sampling across different times of day and refuses to offer remediation before a proper diagnosis—because misdiagnosis creates extra problems instead of solving the original one. Career decisions, culture, and the 80/20 risk Nella shares a candid career detour: leaving Garratt-Callahan for GE Water/Suez, then realizing quickly what she lost—support, resources, and "family"—before returning. She frames many job moves through an 80/20 lens: chasing a missing 20% can cost the 80% that already works, especially when recruiters' incentives don't align with yours. Credentials that signal competence—and protect end users Nella explains why she pursued the CWT: an industry-agreed benchmark that reflects years of varied problem-solving. She also discusses ASSE 12080 recertification and why correct sampling, shipping, labeling, and interpretation matter—particularly in Legionella and water safety work. Customers may fear testing; she argues the goal is to find risk where maintenance is weak, then build site-specific procedures that facilities can actually sustain with their staffing. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 02:22 - Trace message: CWT prep course + planning for 2026 09:17 - Water You Know with James McDonald 10:48 - Upcoming Events for Water Treatment Professionals 14:49 - Interview with Nella Fergusson, CWT, (District Manager, Southern California, Garratt-Callahan) 16: 27- Ongoing education + how the industry has changed 21:06 - Nella's troubleshooting approach: history, what changed, sampling, impact, don't prescribe before diagnosing 31:00 - Nella's 80/20 rule for deciding whether to leave a company 34:22 - Why she pursued CWT + value of certifications in the industry 40:15 - Getting results immediately + confidence while testing Connect with Nella Fergusson Email: nfergusson@g-c.com Website: http://www.garrattcallahan.com/ LinkedIn: Nella Fergusson, CWT | LinkedIn Guest Resources Mentioned ASSE 12080 Certification – ASSE International Why ASSE Certifications Matter – Garratt‑Callahan Impact of Cooling Tower Downtime in Food & Beverage Operations – Aggreko Scheduling Off‑Peak HVAC Maintenance – Facility Response Group Parenting the Strong-Willed Child: The Clinically Proven Five-Week Program for Parents of Two- to Six-Year-Olds, Third Edition Scaling UP! H2O Resources Mentioned AWT (Association of Water Technologies) AWT - Value of Certification Scaling UP! H2O Academy video courses Submit a Show Idea The Rising Tide Mastermind Water You Know with James McDonald Question: What is the piece of equipment called that is a heat exchanger placed in the gas passage between the boiler and the stack designed to recover exhaust gas heat into the boiler feedwater? 2025 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.
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    1 h y 14 m
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