• Summary

  • A Podcast for water treaters who deal with the treatment of cooling towers, boiler and closed loop systems.
    © 2018 All Rights Reserved, Blackmore Enterprises, Inc.
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Episodes
  • 212 The One About What To Do When Your System Tests Positive For Legionella

    Jan 14 2022
    We’ve talked about what Legionella bacteria is and how to prevent Legionella from developing in your clients’ systems on previous podcast episodes (see list of episodes below), but what do you do when your building does test positive for Legionella bacteria? Over the past few months, the Scaling Up Nation has submitted dozens of questions on this topic, so on today’s episode, we’re answering your questions covering everything from what options to consider when treating Legionella bacteria in your client’s systems to what the drawbacks those three remediation techniques have; and many more listener-submitted questions during my interview with Dr. Alberto Comazzi. For those of you who don’t know Alberto Comazzi, let me introduce you: he is a member of the ASHRAE SSPC 188 committee, AWWA premise plumbing committee, and the AWT pre-treatment committee. Alberto is certified to ASSE/IAPMO/ANSI 12080 Legionella Water Safety and Management Personnel. The author and co-author of fifteen scientific papers, and the Technical Director at Sanipur US, based in Philadelphia PA, Alberto was the first person I thought to have on the show to answer questions about treating systems positive for Legionella. Alberto Comazzi has a Ph.D. in Industrial Chemistry from the University of Milan, Italy. His research during his academic experience was focused on the study of the stability and the interaction among different chlorine-based water disinfectants. He has presented at over 20 conferences and I cannot tell you how grateful I am to him for coming on the show today!   Bottom line: Albert knows exactly what you should do when treating a system that tests positive for  Legionella bacteria. Your roadside friend, as you travel from client to client.   -Trace    Timestamps:  James’ Challenge: Explain to a non-technical person how an absorption chiller works. [2:20]  Introducing Alberto Comazzi, Ph.D. [8:13] Frequent testing for Legionella  [12:59] The three Legionella remediation options and their drawbacks: Heat and Flush, Filters, Supplemental Disinfectant [14:52] If a customer requests Supplemental Disinfectant, what should you consider and what questions should you ask so you can develop the right plan for them? [28:05] Other harmful water pathogens and re-opening buildings after COVID [36:55] Why should your company get involved with Water Hygiene? [46:47] What are some unforeseen pitfalls to look out for and your best advice for our water treatment listeners? [50:07] Lightning round questions [55:25]   Quotes: “The awareness about Legionella is much higher than it was two years ago for two main reasons: buildings are reopening and public awareness of infections in general.” -Alberto Comazzi,  Ph.D. “There isn’t one silver bullet for water management.” -Alberto Comazzi,  Ph.D. “You need to be proactive about testing for Legionella; that’s the only way to know if your plan is working.” -Alberto Comazzi,  Ph.D. “A water treatment provider needs to give their customer what they want and be able to do what’s best for them.” -Alberto Comazzi,  Ph.D. “We’re coming out of COVID and as buildings are re-opening there is definitely an increased awareness about Legionella and other waterborne pathogens from the people outside of the healthcare industry.” -Alberto Comazzi,  Ph.D. “When you do water hygiene, you are helping public health, buildings, and you are saving lives.”  -Alberto Comazzi,  Ph.D. “The most important reason to do water hygiene is to help public health.” -Alberto Comazzi,  Ph.D.   Connect with Alberto: Phone: 267-326-2353 Email: a.comazzi@sanipur.it  Website: www.sanipur.com   Linkedin: https://www.linkedin.com/in/alberto-comazzi-132637128/    Links Mentioned: The Rising Tide Mastermind AWT (Association of Water Technologies) Dr. Richard Seligman invented the plate heat exchanger in 1923   Legionella Episodes: 203 The One With Our Across The Pond Legionella Expert, John Sandford 199 The One About Cooling Towers and Legionella Bacteria 153 The One Where We Answer Your Questions About Legionella 152 The One Where We Talk More About Legionella 151 The One Where We Talk About Legionella 150 The One Where We Talk Legionella Basics  
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    1 hr and 8 mins
  • 234 The One About How To Align Sales and Marketing To Drive Accelerated Growth

    Jan 14 2022
    Darrell Amy knows how to help businesses grow. Rolling up his sleeves, he works behind the scenes with executives, sales leaders, and marketing professionals to develop and execute revenue growth strategies. He knows what works and what doesn’t, and he is sharing this information in his new best-selling book, Revenue Growth Engine: How To Align Marketing and Sales to Accelerate Growth.  Over the past 27 years, Darrell has been a leader in sales and marketing, giving him a unique perspective on sales and marketing alignment. In sales, he has trained over 1,000 salespeople and developed training programs for multiple Fortune 500 companies. Since 2004, he has also led a marketing agency, helping companies leverage the latest digital marketing strategies.  As a member of the Forbes Business Council and the C-Suite Network Advisors team, Darrell advises executives on ways to grow. He co-founded Convergo, a firm that helps companies align marketing and sales to drive growth. Darrell is the host of the Revenue Growth Podcast and the co-host of the Selling From the Heart Podcast. As a board member of several non-profit organizations, Darrell is especially passionate about helping companies increase revenue so they can give back to their communities and impact the world.   Bottom line: Darrell Amy is going to teach us how to align sales and marketing to drive accelerated growth. Your roadside friend, as you travel from client to client.   -Trace    Timestamps:  Connecting with associations and upcoming events in 2022 [1:30] Introducing Darrell Amy, best-selling author [7:00] Where does revenue come from? [10:00] Sales and Marketing working together [13:00] The importance of Processes [20:00] Visualize the customer experience and measure success with metrics [26:20] Growth goals using the Ruler Method [32:39] Lightning round questions [38:33] Thinking On Water With James [45:45]   Thinking On Water With James: Damaged underdrains in a water softener What troubleshooting steps could you take to determine if a softener underdrain is damaged before you have to remove the resin and gravel?  What makes you suspect the damage? What other causes can be ruled out first, to save you time? What can damage an underdrain?     Quotes: “Every business has an engine. That engine is the sum total of your Sales and Marketing efforts moving towards growing the company.” - Darrell Amy “Revenue is the lifeblood of business. It allows us to fund new projects and fund new growth.” - Darrell Amy “Revenue opens up opportunities.” - Darrell Amy “Marketing is the message of the company to a prospect, and the Sales Team is communicating one to one with an individual prospect.” - Darrell Amy “Buyers don’t buy products and services; they buy the outcomes your products and services enable. So what outcomes does your client want?” - Darrell Amy “What do we want our customer’s journey to look like? Think through those stages.” - Darrell Amy “The selling doesn't stop when you get an order. The selling just begins.” - Darrell Amy “Number of clients and revenue per client helps you to set goals.” - Darrell Amy   Connect with Darrell Amy: Phone: 501-626-4110  Email: damy@revenuegrowthengine.net Website: www.revenuegrowthengine.net LinkedIn: in/darrellamy Podcast: Revenue Growth Podcast Podcast with Larry Levine: Selling from the Heart   Links Mentioned: Submit a Show Idea AWT (Association of Water Technologies) 232 The One Where We Celebrate What We Learned In 2021 204 Pinks and Blues Questions From The Nation! Being Profitable Entrepreneurial Operating System Convergo The Rising Tide Mastermind   Events: European Smart Water Utilities 2022 Exhibition and Conference – January 26 to 27  International Conference on Wastewater Treatment Processes and Water Quality – January 28 to 29 (New York, NY)   Books Mentioned: Revenue Growth Engine by Darrell Amy Start With Why by Simon Sinek The Infinite Game by Simon Sinek  Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller   Selling from the Heart by Larry Levine  Traction: Get A Grip On Your Business by Gino Wickman  
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    49 mins
  • 233 The One About Being The Best You In 2022

    Jan 7 2022
    This is the podcast where we “Scale up on knowledge so we don't scale up our systems.” I’m your host, Trace Blackmore, and today, I want to motivate you to be your best self this year.  Before we dive in, I want to ask you a couple of questions: What do you want to accomplish in 2022? How are you going to accomplish what you set out to do? What is your motivation for wanting that accomplishment? How will you celebrate once you achieve your goals? Today, I’m going to walk through the strategies the Rising Tide Mastermind uses to accomplish our goals, and we will also be using THIS strategy from Brian Moran’s book, 12 Week Year.   Bottom line: I’m challenging you to stop living in default mode, and to truly stretch yourself to grow personally and professionally. Your roadside friend, as you travel from client to client.   -Trace    Timestamps:  Don’t live life by default [2:00] How The Rising Tide Mastermind members make goals and plans [3:20] It all starts with the review [8:15] A word of caution [12:20] Planning 3 years out [15:00] Goals for these 5 areas: Personal, Spiritual, Relational, Professional, Financial [18:50] Leveraging the “12 Week Year” [28:20] Using your calendar as a tool [34:00] Writing it down and sharing it [40:00] Thinking On Water with James [42:02] #TOW22   Thinking On Water with James: Control Ranges How many are enough, and when do you reach overkill? Should you set control ranges on items you cannot control, or do you set them so you are warned to take actions down the line? How tight do you make the control ranges? Can the controller instrumentation maintain the selected control ranges? Is the test procedure used accurate enough to achieve the control range? Is the control range so broad a truck could drive through it?    Quotes: “So many of us are so eager to start something new that we don’t take into account what life is teaching us.” - Trace Blackmore “Make sure you stretch yourself this year; that’s where the personal growth will happen.” - Trace Blackmore “Now might not be the right time.” - Trace Blackmore “Are these goals appropriate for the season of life you are in right now?” - Trace Blackmore “Any goal you push off could lose steam.”  - Trace Blackmore “The hardest thing in this process is moving that first domino.” - Trace Blackmore “Be specific and intentional about what you want to accomplish and write them down.” - Trace Blackmore “Life is dynamic; your schedule needs to be dynamic as well.”  - Trace Blackmore “Accountability: it takes things out of your head and allows others to know about it.” - Trace Blackmore   Connect with Scaling UP H2O:  Email: corrine@blackmore-enterprises.com (podcast producer) Submit a show idea: Submit a Show Idea Scaling UP! H2O on LinkedIn: company/scalinguph2o Scaling UP! H2O on Facebook: @H2OScalingUP   Links Mentioned:  122 The One with Reid Hutchison 232 The One Where We Celebrate What We Learned In 2021 092 The One About My TED Talk Experience The Rising Tide Mastermind Submit a Show Idea AWT (Association of Water Technologies)   Events: The Hang Networking Event- @6pm EST, USA January 20, 2022 WEF (Water Environment Federation) Forum 2022 – Particles and Colloids – the Next Frontier in Intensifying Water Resource Recovery – January 10 to 12, 2022  2022 ABMA (American Boiler Manufacturers Association) Annual Meeting – January 14 to 17, 2022     Books Mentioned: The 12 Week Year Check Out Our Resources Page For Discounts  
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    47 mins

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