
Rockstar Service. Rockstar Profits: Increase Your Revenues, Grow Your Business, and Create Raving Fan Customers for Life
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Narrated by:
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David Brownlee
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By:
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David Brownlee
About this listen
RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life.
Imagine for a moment that your favorite artist, musician, group, or rock star came into your office or called you today requesting your product or service. What would you say to them? What would you do to serve them? Now ask yourself: When was the last time I treated a customer or a client like a rock star? What would it do for your business if you treat every customer and client like a rock star?
Rockstar Service, Rockstar Profits shows business owners, executives, customer service reps, and others a more effective way for their team to deliver world-class, rockstar customer service to their customers. Inside, business coach David Brownlee teaches how to build rapport in 60 seconds or less, create customized customer service strategies to implement immediately, and how to look at customers in a new light. Rockstar Service, Rockstar Profits reveals how to increase revenues, grow a business, and create raving fans - clients that will never leave.
©2019 David Brownlee (P)2019 David BrownleeListeners also enjoyed...
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David Brownlee is excellent in customer service!
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I also enjoyed the acronyms , my brain does well with those! SEC, FFF, CISA and a few others (:
I also like the audio version because you hear the genuine passion the author has for what he wrote about. (Read by the author)
Take this book and use it, I believe I’ll be better at what I do in business because of it.
A great tool for my belt!
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Was very good
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Alternative recommendations:
"The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World" (Anything by Dijulius even his podcast is money!),
"Telecare",
"Customer Service: The Sandler Way: 48 Rules for Strategic Customer Care",
"The Experience Economy, Updated Edition". Save your credit, time and resources and skip this selection is what I'd say.
Basic at Best
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