What really makes a strategy work—and why do so many professional services firms get it wrong? In this conversation with Alastair Beddow of Meridian West, we dig deep into how service-based companies can craft and implement strategies that actually stick. We explore what strategy is (and isn't), the role of evidence and data in decision-making, and why buy-in across the firm is non-negotiable if you want to move from vision to execution.

I share stories and insights from my own experience alongside Alastair's expertise, and together we unpack the pitfalls of treating strategy as a static PowerPoint document rather than a living, breathing process. If you've ever wondered how to align your people, your clients, and your resources in a way that fuels sustainable growth, this episode is for you.

Topics We Cover in This Episode:

• Why most strategies fail before they even begin

• The surprising role of "saying no" in fueling growth

• How the "triangle" of firm, clients, and people drives every strategic choice

• What professional services can learn from private equity's approach to growth

• How to navigate the emotional challenge of pulling back from long-time clients

• Why short-term wins matter for long-term strategy execution

• A framework to ensure your strategy doesn't just sit in a drawer

If you're ready to think differently about how strategy is created, communicated, and lived out inside your firm, this episode will give you practical tools and a fresh perspective. Tune in, take notes, and start putting these ideas into practice today—because the best strategy isn't just written, it's implemented.

Resources Mentioned:

Sign up for Bunnell Idea Group's free AI Business Development tool, GrowBIG AI: growbig.ai

Order your copy of Give to Grow

Get the Supplemental materials for Give to Grow

Get a copy of your GrowBIG Playbook today!

Connect with Alastair's: abeddow@meridianwest.co.uk

Alastair's LinkedIn: https://www.linkedin.com/in/alastair-beddow-43a20724/

Meridian West's website: https://meridianwest.co.uk/

How do you know when your community is fueling your growth or when it's quietly working against you? In this episode, I sit down with Ryan Hamilton, author of The Growth Dilemma, to unpack the hidden dynamics of communities and client segments. Ryan shares fascinating research and real-world stories that reveal why growth isn't just about gaining more customers. It's about managing the relationships between them. We explore how brands can scale in a way that sparks connection, avoids conflict, and builds exponential value.

From Nike to Carhartt to professional services firms, we dig into the practical and sometimes surprising lessons leaders can apply across industries. We also discuss the four relationship types that exist within every client base and why recognizing them can make or break your growth strategy. If you've ever wondered why some communities thrive while others implode, this conversation will give you the insight (and the courage) to approach growth differently.

Topics We Cover in This Episode:

• Why traditional customer growth strategies leave hidden risks on the table

• How separate vs. connected communities can completely change your outcomes

• The one factor that turns leaders into magnets for followers (and what happens when you lose it)

• Why not every client mix is healthy and the danger of drifting into incompatibility

• A surprising "matrix" tool that helps you map out community dynamics

• How small, intentional moves can unlock exponential connections

• The unseen ways conflicts inside a community can erode your brand

• What brands like Nike, Carhartt, and Supreme teach us about scaling without losing credibility

Ready to rethink growth? Tune in now and discover how to identify the communities you're really building and how to align them for long-term success. And if you found value in this conversation, don't forget to share the episode and leave a review so more people can discover the insights inside The Growth Dilemma.

Resources Mentioned:

Order your copy of Give to Grow

Get the Supplemental materials for Give to Grow

Get a copy of your GrowBIG Playbook today!

Connect with Ryan on LinkedIn

Connect with Annie on LinkedIn

What does it really mean to lead with respect and how can it transform the way we work, connect, and grow? In this episode, I sit down with Marcy Syms, trailblazing business leader, author of Leading with Respect, and former president of the New York Stock Exchange. Marcy shares how respect goes far beyond a "soft skill" and becomes the foundation for trust, productivity, and lasting relationships. Together, we explore how empathy, compassion, and authenticity weave into leadership and why these qualities are essential to success in both business and life.

We also dig into Marcy's experience building Syms into a nationally recognized retailer, her innovative approach to hiring and training, and the intentional choices she made to buck industry trends by putting people and values first. Her stories and insights reveal how respect shows up in the smallest details, like eye contact, listening, follow-through, and in the biggest decisions that define culture and legacy.

Topics We Cover in This Episode:

• Why respect is the ultimate driver of productivity

• The role of empathy vs. compassion in authentic leadership

• How rethinking "salespeople" as "educators" transformed a retail giant

• The surprising power of going against industry norms

• A hiring test that reveals if someone is "selfish or other-ish"

• The leadership principle Marcy never compromises on

• How reading the room can shape influence and connection

• What Marcy looks for when choosing who to work with

If today's conversation with Marcy inspired you, don't stop here. Grab a copy of her book Leading with Respect and explore how these timeless lessons can reshape your approach to leadership, relationships, and results. You can also connect with Marcy directly at marcysyms.com or on LinkedIn. And if you enjoyed this episode, the best way to support the show is to leave a short and thoughtful review. It only takes a moment, but it helps more people discover these conversations.

Resources Mentioned:

Order your copy of Give to Grow

Get the Supplemental materials for Give to Grow

Get a copy of your GrowBIG Playbook today!