Episodios

  • #154 Bridges of Trust: Unraveling the People Power in Surety Success
    Feb 24 2026

    How do strong relationships within underwriting teams and between underwriters and producers shape the surety business? In this episode, we sit down with Bob Bowman of Holmes Murphy, Justin Tomlin of FNIC Group, and Rocky Pofahl and Cory Hamling of EMC to explore the vital collaboration between home office, field underwriters, and producers — and why trust, clarity, and communication drive success. Don't miss this look at the people and relationships inside the business of surety!

    With special guests:

    • Bob Bowman, Surety Underwriting Manager, Holmes Murphy
    • Justin Tomlin, Senior Vice President – Surety Manager, FNIC Group
    • Rocky Pofahl, Assistant Vice President-Bond Underwriting Superintendent, EMC
    • Cory Hamling, Bond Director, EMC

    Hosted by:
    Kat Shamapande, Director, Professional Development, NASBP

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    36 m
  • #153 Construction Risk Mitigation: Explore Modern Funds Control
    Feb 10 2026

    How can funds control serve as an important tool in construction risk mitigation and elevate bonding capacity? In this episode of "Let's Get Surety," Kat Shamapande and Mark McCallum sit down with Marcus Carter, president of La Mesa Fund Control, to explore proactive tools that streamline payments, boost transparency, and help contractors grow. Learn how modern funds control can deliver real-time insights and minimize risk. You may also want to check out this Surety Bond Quarterly Article, "Changing Attitudes Towards Funds Control Companies," for more insights!

    With special guest:
    Marcus Carter, President, La Mesa Fund Control & Escrow Inc.

    Hosted by:
    Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP

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    23 m
  • #152 The Corner Office: A Conversation With Arch's Steve Ruschak
    Jan 13 2026

    Have you ever wondered what it takes to be a leader in the surety industry? NASBP is excited to continue the series of episodes exploring that question, titled "The Corner Office: Conversations with Surety Leaders." In this episode, we are joined by Steve Ruschak, Executive Vice President - Surety at Arch Insurance Group Inc., to explore Steve's dynamic career path, leadership lessons, and surety insights—from Bermuda to boardrooms. Hear how he's shaping Arch's future and giving back to the industry.

    With special guest:
    Steve Ruschak, Executive Vice President - Surety, Arch Insurance Group Inc.

    Hosted by:
    Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP

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    25 m
  • #151 Unleashing AI for Optimal Personal Branding and B2B Marketing
    Dec 23 2025

    Curious how AI can supercharge your LinkedIn profile or website? In this episode of Let's Get Surety®, marketing pro Andy Crestodina joins Kat Shamapande and Mark McCallum to share hands-on AI prompts and tips for optimizing personal branding and B2B marketing on LinkedIn and beyond. Discover tactical, real-world ways to make your online presence work harder for you—no marketing background required.

    With special guest:
    Andy Crestodina, Co-Founder / Chief Marketing Officer, Orbit Media Studios, Inc.

    Hosted by:
    Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP

    Sponsored by Liberty Mutual Surety!

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    25 m
  • #150 Smart Dispute Solutions in Construction
    Dec 9 2025

    What happens when construction projects go wrong? In this episode, dispute resolution expert Steve Nelson of Markel Surety shares proactive strategies to avoid, manage, and resolve conflicts before they derail a job or result in costly claims, from structuring stronger contracts to deploying standing neutrals before tensions boil over. Discover how surety professionals can spot trouble early, drive better outcomes for clients, and help clients prevent disputes from jeopardizing projects. Glean information with the aim of protecting profitability, preserving relationships, and staying ahead of the risk curve.

    With special guest:

    Steve Nelson, Executive Vice President/Senior Director, ADR Services, Markel Surety

    Hosted by:

    Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP

    Sponsored by Liberty Mutual Surety!

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    29 m
  • #149 Bridging Contractor–Subcontractor Risk: Practical Insights on Prequalification, SDI, and Surety Value
    Nov 25 2025

    In this episode of Let's Get Surety®, we sit down with Brad Robinson of Ward & Robinson, a CPA who has served on the financial leadership teams of both general contractors and subcontractors. Brad brings a unique, dual-perspective lens to today's most pressing risk-management challenges. Brad shares hard-won lessons from the field, including where prequalification processes often break down, how subs can better position themselves, how General Contractors evaluate risk, and why a strong surety relationship is one of the most valuable differentiators in today's market. Smart, practical, and candid—this is an episode every surety and construction professional should hear.

    With special guest:

    Brad Robinson, Partner, Ward & Robinson LLC

    Hosted by:

    Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP

    Sponsored by Liberty Mutual Surety!

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    32 m
  • #148 The Corner Office: A Conversation With Chubb's Stephen Haney
    Nov 11 2025

    Have you ever wondered what it takes to be a leader in the surety industry? NASBP is excited to continue the series of episodes exploring that question, titled "The Corner Office: Conversations with Surety Leaders." In this episode, we are joined by Stephen Haney, Vice President, Chubb Group, and President and Chief Underwriting Officer, Global Surety with Chubb. Steve shares his journey and insights on industry trends. Tune in as we dive into AI, labor challenges, and the future of surety.

    With special guest:

    Stephen Haney, Vice President, Chubb Group, and President and Chief Underwriting Officer, Global Surety, Chubb

    Hosted by:

    Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP

    Sponsored by Liberty Mutual Surety!

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    30 m
  • #147 Federal Bid Protests and the Unexpected Twists of AI
    Oct 28 2025

    Curious how AI is shaking up federal bid protests? In this episode hosts Kat Shamapande and Mark McCallum talk with attorney David Timm about GAO Federal Bid protests, and AI pitfalls like hallucinated citations. Tune in for expert insight, real-world examples, and strategies to stay compliant and credible. Check out the Surety Bond quarterly articles mentioned during this episode, Togiak Case Redefines Bid Bond Enforcement Standards and GAO Warns Protesters of AI Sanctions. Its important to note that when this episode was recorded, there hadn't been any sanctions, but that changed on September 25th, 2025, when the GAO sanctioned a pro se protester.

    With special guest:

    David Timm, Associate, Burr & Forman LLP

    Hosted by:

    Kat Shamapande, Director, Professional Development, NASBP and Mark McCallum, CEO, NASBP

    Sponsored by Liberty Mutual Surety!

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    37 m