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Lead Like Walt
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Overall4.5 out of 5 stars 380
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Performance4.5 out of 5 stars 345
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- By: Michael Hyatt
- Narrated by: Michael Hyatt
- Length: 4 hrs and 50 mins
- Unabridged
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Overall4.5 out of 5 stars 456
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Performance4.5 out of 5 stars 390
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Story4.5 out of 5 stars 389
Most think productivity is just about getting more done at a faster speed. But it's not. Productivity is about getting the right things done. New York Times best-selling author Michael Hyatt has created a total productivity system that's much more than endless box checking. Proven by more than 25,000 professionals, this system helps overwhelmed leaders achieve what matters most so they can succeed at both work and life.
-
5 out of 5 stars
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- By David Peyton on 08-15-19
-
The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- By: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 3 hrs and 59 mins
- Unabridged
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Overall4.5 out of 5 stars 335
-
Performance4.5 out of 5 stars 295
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Story4.5 out of 5 stars 291
The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.
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5 out of 5 stars
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- Narrated by: Paul Christy
- Length: 16 hrs and 16 mins
- Unabridged
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Overall4.5 out of 5 stars 506
-
Performance4.5 out of 5 stars 473
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Story4.5 out of 5 stars 468
How to Be Like is a "character biography" series: biographies that also draw out important lessons from the life of their subjects. In this new book - by far the most exhaustive in the series - Pat Williams tackles one of the most influential people in recent history. While many recent biographies of Walt Disney have reveled in the negative, this audiobook takes an honest but positive look at the man behind the myth. For the first time, the book pulls together all the various strands of Disney's life into one straightforward, easy-to-listen-to tale.
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3 out of 5 stars
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Great stories, good biography, too preachy.
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Publisher's Summary
Whether you are building a small business from the ground up or managing a multinational company, you can learn the seven key traits for leadership success from one of the greatest business innovators and creative thinkers of the 20th century: Walt Disney. Whether you know him as the first to produce cartoons in Technicolor, the mastermind behind the theme park Disneyland, or the founder of the largest entertainment conglomerate, Walt's story of creativity, perseverance in spite of obstacles, and achieving goals resonates and inspires as much today as it ever has.
Author Pat Williams began studying the life and leadership example of Walt Disney as he struggled to build an NBA franchise, the Orlando Magic. Since he was trying to accomplish a goal similar to so many of Walt's-starting with nothing and building a dream from the ground up-he realized that Walt could teach him what he needed to know. And indeed he did.
Through Walt Disney's leadership example, Pat found seven key leadership traits that all great leaders must possess: Vision, Communication, People Skills, Character, Competence, Boldness, and A Serving Heart. Through never-before-heard Walt stories and pragmatic principles for exceeding business goals, you'll learn how to build those skills and implement them to be effective in any leadership arena.