This brand new tale features an old friend - Santa Claus. The story begins at the North Pole where Santa and the elves are working feverishly to get ready for another Christmas. We see right into Santa's workshop, meet the elves and see how hard the talented crew works to get ready for the big night. The workload has grown so much, the elves had to figure out and implement a new strategy just to complete the work. Santa doesn't know about this and the elves know he will NOT approve of this change.
On Christmas Eve, we follow Santa on his journey as he descends upon one small, old town of Bishop Hollow - the hometown of the Brickels. We meet and get to know The Brickels as well as spend Christmas with all of them - well, almost all of them. There are two brothers named Peter and Jayson and they have a little dog Nealie. Their mom and dad cannot spend Christmas with them, so the boys spend Christmas with their lovable grandparents - Mama and Papa Brickel, along with Papa's hound dog, Newman, and all of Mama's cats.